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Tagging Made Easy, Seamless Navigation
What do you like best about the product?
Our team really likes Bynder's ability to tag content clearly and consistently, which makes a big difference. It's also nice that there's no folder structure. This makes it easy for our advisors and clients to quickly navigate to the content pieces they're looking for. The lack of folder structure helps because typically folder names may not align exactly with the content they contain. Using tags allows us to accurately identify all content pieces, and it helps our clients and advisors quickly navigate to those pieces through accurate tags rather than complex or historical knowledge folders. Our onboarding experience was great as well, with Sandra and Grace doing a wonderful job guiding us clearly and setting expectations.
What do you dislike about the product?
Nothing to report
What problems is the product solving and how is that benefiting you?
We use Bynder as a content DAM to organize and track content efficiently. Its tagging system and absence of a folder structure help us and our clients navigate content accurately and quickly.
Seamless Onboarding, Robust Asset Management
What do you like best about the product?
I really appreciate Bynder's ability to help us build our taxonomy from the ground up, which allowed us to understand the infrastructure of our asset bank better. It's great to control assets and users more effectively, and the dedicated account manager is very responsive. The onboarding process was really easy and thorough, thanks to Andrea and Grace who listened to our pain points. I like how the asset bank is a flat structure, so there’s no need to fumble around with folders within folders. The many available integrations are something we're looking forward to exploring, especially the Shopify integration. Adding users is easy, and the mass upload feature worked really well. I find the impersonation tool within user management and presets within asset loading incredibly helpful, as they save our Asia team a lot of time by not having to enter metadata.
What do you dislike about the product?
I wish that in the supporting documents that can be uploaded into a new brief there was a quick view function, but we have to fully download each document, which is just an added step.
What problems is the product solving and how is that benefiting you?
Bynder helps us understand and build our asset bank infrastructure, control assets and users better, and provides a responsive dedicated account manager. I appreciate the easy onboarding, flat asset bank structure, user management tools like impersonation, and presets that save time on metadata.
Simplified Tagging, Needs Improved Search
What do you like best about the product?
I like that the tagging and organization in Bynder is a simpler exercise than with other competitors, making it intuitive so anyone on the team can find assets fast. I also appreciate the ability to share kits and collections, which keeps stakeholders from drowning in files they don't need, and allows them to search by any term imaginable. Once we passed the knowledge curve, the setup was incredibly easy.
What do you dislike about the product?
Search can be inconsistent and seem to take its own shot on things and not be super accurate. Also, the ability to crop and resize images could be easier.
What problems is the product solving and how is that benefiting you?
Bynder helps in sharing and organizing creative assets. It provides flexible searchability across teams, simplifies tagging and organization, and allows sharing kits to prevent stakeholders from dealing with unnecessary files.
Looks Better, Easier to Design, and Simple to Navigate
What do you like best about the product?
Everything - we had an old dam and an old hub and this whole experience just works better for our team, but also for our dealers. it looks better, it's easier to design on the back end, it's easier to navigate on the front end.
What do you dislike about the product?
My only downside would be design limitations on the landing pages, but we are working around them.
What problems is the product solving and how is that benefiting you?
We are using it to replace our old dam and hub. We had an outdated hub that was never up to date, difficult to add to, we had no way of customizing or adding/changing things. The dealers on the front end hated it as well. I did'n't mind our dam that much, but it was attached to our parent company and has its own flaws.
It's giving Maximizing efficiencies to increase stakeholder value
What do you like best about the product?
It's very comprehensive compared to other DAM services. The onboarding process was also very thorough. They walk you through everything and give a lot of resources, which made things easy.
What do you dislike about the product?
The only significant downside is that it's quite costly. However, the sales team was very helpful with suggestions to keep costs down and flexibility with adding integrations after signing. From comparing other services, I've gathered it's a "you get what you pay for" situation. So, I think it is worth the cost. I can see this as a deal breaker for other companies though.
What problems is the product solving and how is that benefiting you?
The primary problem that Bynder is solving is having a consistent location for photos and important files that also avoids duplication. It's much easier than digging through a ton of folders and saves a lot of time.
Bynder Brought New Life to Our Asset Library—Fantastic Onboarding and Collections
What do you like best about the product?
Bynder has given a whole new life into our asset collection. Coming from a folder system, filters felt overwhelming but our incredible on-boarding team, Francine Rodriguez Irizarry and Rachel Jang, held our hands and helped us transition smoothly. I'm most excited about collections - they're going to be incredibly helpful to our campus community especially with assets that are requested frequently. I love the safety of the portal and that collections can be shared with those not in Bynder.
Francine and Rachel brought kindness and knowledge to every meeting. They were consistent with their optimism and generous with their time.
Francine and Rachel brought kindness and knowledge to every meeting. They were consistent with their optimism and generous with their time.
What do you dislike about the product?
We had one instance when the migration hit a snag - the migrated assets were picking up meta properties to assets that we hadn't applied them to but we worked through it with Francine Rodriguez Irizarry and Rachel Jang and came up with a solution. They were gracious and invested in fixing the issue.
What problems is the product solving and how is that benefiting you?
I think sharing assets with collections is going the be the biggest time saver. Before we ran into issues with permissions and the person we shared with could see them but couldn't download or people were requesting one image at a time to download. There was always a lot of back and forth but Bynder is more streamlined and accessible.
Assets Migrated Smoothly, but the Move to Bynder Took Longer Than Promised
What do you like best about the product?
I liked that Bynder already had all of our assets from WebDam.
What do you dislike about the product?
There were a few elements that I think were over sold when we signed our contract to move to Bynder. We were told it would be a quicker process for one.
What problems is the product solving and how is that benefiting you?
Bynder is solving having an easy to use all in one asset management system that has clear roles and permissions. This allows for individual use without having to bug other team members.
Easy, Enjoyable, and Highly Efficient Organization
What do you like best about the product?
Organization and efficiency. From start to finish, the process has been easy and enjoyable.
What do you dislike about the product?
Bynder is expensive but we are hoping for a strong ROI.
What problems is the product solving and how is that benefiting you?
Time locating assets, organization, efficiency and more!
Effortless Integration Across Our IT Systems
What do you like best about the product?
The ease of integrating it with all our other IT systems
What do you dislike about the product?
I don't have any dislikes currently, we are new to the platform and have had a great experience
What problems is the product solving and how is that benefiting you?
It is enabling our staff to find the assets they need much quicker than our past solution
Central Hub with AI Search and Clean UI
What do you like best about the product?
I like Bynder's AI search feature, which makes it easier for me to find the right images and people in them when I search. The ability to create a homepage and targeted pages is really helpful for providing a centralized hub where other users can easily access and download resources. I'm also a fan of the taxonomy and clean user interface that Bynder offers.
What do you dislike about the product?
A big problem is I would like to download multiple items at a certain size and I haven't found a way to do that- let's say I wanted to resize 36 images at 1200x1000 but I would have to do this for each asset first. In our Brandfolder there were options for downloading a large, medium, and small or custom sizes. It's helpful since we upload the largest size into the platform and usually, I'm not downloading that. It was a lot of work uploading all of our assets piecemeal during initial setup.
What problems is the product solving and how is that benefiting you?
Bynder helps me find the right images and people quickly. It allows creating a homepage for easy resource access and download. The AI search, homepage creation, taxonomy, and clean UI all support these functions.
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