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Loved my experience with Bynder
What do you like best about the product?
The onboarding process was great, Ryan did a good job at going through and explaining everything to us in a way that was easy to process and had no problem answering all our questions. The program itself is fairly easy to use and get a hang of - has made sharing files, especially externally, a lot easier. Plus they have a lot of good connections with other programs like adobe that makes it easier to use.
What do you dislike about the product?
It takes a minute to get your head wrapped around the taxonomy structure rather than folders, I think that was the most complicated part for our team. Also not fun going through the initial setup of uploading all of your documents but that's not Bynders fault!
What problems is the product solving and how is that benefiting you?
The ability to organize and share files both internally and externally makes our marketing team's life easier.
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WD-40 Optimisations
What do you like best about the product?
Bynder is very logical and well laid out. The support we have had for our re-optimisation has been very positive to date. We are looking forward to leveraging AI, and adding some more structure to our processing our assets
What do you dislike about the product?
Support has been a challenge in the past
What problems is the product solving and how is that benefiting you?
Giving us a central location to store master files, versions, and apply tagging to help orgnaise the database.
Collections allow us to share specific asset groups to external partners and agencies with relative ease.
Collections allow us to share specific asset groups to external partners and agencies with relative ease.
Two year user
What do you like best about the product?
Consistent support - whether through an audit, support tickets, knowledge base, or community, Bynder is consistent and helpful with any problems or requests.
Lower downtime - in the two years of using Bynder, I can only count around four hours where the site was not working properly. Communication is frequent on any issues and estimates on fixes.
Permissions - Bynder offers a level of granularity with permissions and metadata options that other services do not have.
Lower downtime - in the two years of using Bynder, I can only count around four hours where the site was not working properly. Communication is frequent on any issues and estimates on fixes.
Permissions - Bynder offers a level of granularity with permissions and metadata options that other services do not have.
What do you dislike about the product?
Additional Features - while attending roadmap webinars, it would helpful to be forthwith on what are additional services/features with fees and those that are across the board and inclusive of everyone. You can get excited for a new feature, then months later be told it's for an additional fee.
Homepage customization - more granular customization on the admin side, like changing font colors, etc. Furthermore, the ability to have GIFs or videos in the sliders/tiles woud be pretty neat.
Some removed Taxonomy features - I upgraded to the new taxomomy and some of the older features that I used, like having metaproperties in the main bank versus Custom fields, are no longer available and have to be done by the support team.
Homepage customization - more granular customization on the admin side, like changing font colors, etc. Furthermore, the ability to have GIFs or videos in the sliders/tiles woud be pretty neat.
Some removed Taxonomy features - I upgraded to the new taxomomy and some of the older features that I used, like having metaproperties in the main bank versus Custom fields, are no longer available and have to be done by the support team.
What problems is the product solving and how is that benefiting you?
The fact that Bynder does listen to customer feedback and tries to implement some of those ideas is very helpful. I'd rather have a choice in something that is useful than not have the choice at all or have that choice taken away.
Assets are finally organized and accessible!
What do you like best about the product?
Bynder helped us consolidate assets from many silos to one, and it's the best decision we could have made. The support we have received as we stand up the DAM has been incredible and the platform itself is amazing.
What do you dislike about the product?
The downside to Bynder is the amount of work it takes to stand up the DAM. That said, it forced us to think outside the creative team and how everyone else will be accessing it, so the amount of work we did in onboarding is going to quickly pay off.
What problems is the product solving and how is that benefiting you?
Bynder brought all of our assets into one platform and it has considerably cut down the number of creative requests we receive.
Stable platform that is user friendly.
What do you like best about the product?
It is a very stable platform, technically speaking. This makes it great to use since there are rarely any big issues. If there are big issues they are usually solved very quickly.
What do you dislike about the product?
There are some little hickups in the system that make it annoying to use and manage sometimes.
What problems is the product solving and how is that benefiting you?
It gives us a place to store and lauch our campaigns and to store all content to support these campaigns. Also other relevant content can all be stored in one place, so that users in our organization know where they have to go for content. This improves clarity of our content strategy.
Thorough and tailored
What do you like best about the product?
It's easy to use once you have the proper training.
What do you dislike about the product?
The lack of folders was an adjustment for me and how I work / organize.
What problems is the product solving and how is that benefiting you?
Bynder will 1) provide us with a single, centralized repository of assets that our global creative teams can use, 2) manage usage rights for relevant assets, and 3) allow teams to self-serve with asset retrieval rather than having our team manually provide them with every request.
Lots of creative features
What do you like best about the product?
You can customize your brand guides and assets to make the editing process for the team really simple and streamline. I love that it is also easy to pull your photos and videos right from the library.
What do you dislike about the product?
There are too many features hidden in features and the help site doesn't really give much insight.
What problems is the product solving and how is that benefiting you?
Needed a way for social and paid social team members to create branded materials without a designer.
Very helpful in understanding our buisness needs and finding a personalized solution
What do you like best about the product?
Every person we encountered through the onboarding process, made each step very easy to understand and were quick, thorough with every question and concern we encountered. I want to highlight Rachel as she was the person that handle our team through the process, and she was absoultley perfect in guiding us!
What do you dislike about the product?
There were no dislikes. Bynder made the whole process easy and understandable.
What problems is the product solving and how is that benefiting you?
ease of access to our assets and distribution
Bynder is a great DAM for our team!
What do you like best about the product?
Bynder makes it easy to store, organize and share our assets.
What do you dislike about the product?
It is very easy for team members to make it hard to find assets if they don't follow directions or fill out metadata entirely.
What problems is the product solving and how is that benefiting you?
Storing all of our assets in a centralized location.
Great solution for our business
What do you like best about the product?
The fact that we have all our solutions on the same platform. From assets, guidelines, collections,..
What do you dislike about the product?
I would like to have the option to add our own modules. That we can embed our own tools. It would help us to have all our tools at one place.
What problems is the product solving and how is that benefiting you?
The fact that all the assets that we create within the branding team are available for all employees (12000) on one platform.
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