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    Retail

Benjamin Moore Bynder Review

  • October 14, 2021
  • Review provided by G2

What do you like best about the product?
What I like best about Bynder is the depth in filtering out images and the accuracy of the search feature.
What do you dislike about the product?
What I disliked about Bynder was the initial confusion using the Mass Uploader and the number of steps it takes to complete one.
What problems is the product solving and how is that benefiting you?
Significant problems we are solving with Bynder are search accuracy and tagging of images.


    Commercial Real Estate

nothing functions as expected

  • October 08, 2021
  • Review provided by G2

What do you like best about the product?
Uploading files to the DAM is easy. The team is a joy to work with. They are super helpful and will help you figure out workarounds to make the software work the way you need it to. They also provide a ton of training.
What do you dislike about the product?
The duplicate finder is down, the auto-tagging feature didn't work for a while, the DAM isn't bad if the features work. It's almost like using four different softwares with four different sets of UIs. For digital templates you can only change the color of the background. Not the objects. The guides say that opacity is supported but only if you upload a png - it won't work through color picker. Adobe and google fonts aren't supported. I'll keep this updated as I learn more - we're only in month one. For print templates, it's easier to make all the color and style iterations you want in Adobe and upload them as pdfs than simply make edits. There is no color picker in print. You have to make a jpeg or png for every single color option you expect people to use then upload, tag, and make sure it will show up in the options. Also, the webpage freezes and becomes nonresponsive frequently. It happened twice during a training yesterday.
What problems is the product solving and how is that benefiting you?
.


    Micaela R.

So pleased with my Bynder experience

  • September 29, 2021
  • Review provided by G2

What do you like best about the product?
I loved that we were matched with one person, Tony, to work with directly so he could help us first hand with any burning questions we had. He was so helpful and made our experience so easy.
What do you dislike about the product?
I can't think of anything that I didn't like. I'm very pleased with the service I received.
What problems is the product solving and how is that benefiting you?
Before Bynder, finding photos in our system took ages, and it made my job so much harder than it needed to be, especially because finding photos is one of the primary things I do. Now, I don't have to spend endless hours waiting for photos to load just to get a small project done.


    Non-Profit Organization Management

Excellent Service & Product

  • September 28, 2021
  • Review provided by G2

What do you like best about the product?
The organization is by far the best asset of Bynder. All photos are organized and in one place, with tags and previews. So much better than digging through folders.
What do you dislike about the product?
I have not found any downsides of using Bynder.
What problems is the product solving and how is that benefiting you?
We are saving time. We are sharing resources within our team better. We are archiving photos better. We have better information tagged to each photo now.
Recommendations to others considering the product:
I highly recommend Bynder


    Food & Beverages

Smooth Onboarding Process

  • September 21, 2021
  • Review provided by G2

What do you like best about the product?
Pretty intuitive once you get used to the platform
What do you dislike about the product?
Setting up permissions at the beginning can be a little tricky, and we had difficulty logging into the platform initially. The platform can be buggy.
What problems is the product solving and how is that benefiting you?
We're streamlining a very fragmented asset storage system


    Internet

I'm very hapy with the Bynder support quality.

  • September 15, 2021
  • Review provided by G2

What do you like best about the product?
The answer quickness and positive attitude of the support team.
What do you dislike about the product?
I think keen od details could be better.
What problems is the product solving and how is that benefiting you?
Problems with Media Bank ABB mostly. Everytime I get a help so I'm very happy with the quality the service was provided.


    Retail

Positive experience, the platform is constantly optimising which suits the nature of our business.

  • September 09, 2021
  • Review provided by G2

What do you like best about the product?
User friendly interface, helpful support team and agility within the platform.
What do you dislike about the product?
Platform can be slow at times, different time zones make urgent support queries time consuming.
What problems is the product solving and how is that benefiting you?
Improving efficiencies via the use of workflows. Benefits include end to end job tracking, greater visibility of tasks and insights into what our users are seeking most.
Recommendations to others considering the product:
I have recommended Bynder to friends who work outside of the business. Whilst Bynder does present some gaps, we share our use cases and recommendations to the team who take our feedback onboard to improve our experience. The recent implementation of Video Brand Studio has been a milestone for our business, enabling our centres to create content for all digital channels free of cost. Digital Brand Templates have been in use for a number of years, saving our business almost 2 million dollars in total cost savings compared to briefing these assets to an agency for creation. What would benefit us the most, is having greater visibility of Bynder's roadmap to assist us in planning ahead for optimisations that are relevant to our use case. Overall, Bynder is a fantastic platform and we look forward to continuing and strengthening our partnership in years to come. Also to mention, our Customer Success Manager Maryse Weinberg has been a delight to work with. She endeavours to go above and beyond, sometimes in difficult circumstances due to our time zone differences. She has assisted us greatly and we are very much appreciative of her ongoing support.


    Information Technology and Services

Bynder Digital Asset Manager

  • September 09, 2021
  • Review provided by G2

What do you like best about the product?
- easy to use platform
- ways to customize and brand the platform
- multiple ways to find assets
- ability to create user groups to allow special visibility and accessibility features
- great team from AEs / onboarding / success team
What do you dislike about the product?
- hoping for more native integrations in the future
What problems is the product solving and how is that benefiting you?
- version control
- company-wide access to content
- meta data with assets
-sharing content with external partners


    Marketing and Advertising

Bynder is a great tool for storing and transferring images

  • September 09, 2021
  • Review provided by G2

What do you like best about the product?
I think what I like is the fact that the image thumnails are a good size, it's very intuitive and easy to use.
Ease of finding images and ease of uploading images.
Being able to download various sizes and not just the original without having to resize.
The collections which can be made for sharing is also very handy.
The file transfer is also very useful and is quicker than wetransfer
What do you dislike about the product?
I am not so keen on having to clear my filters prior to searching for another item as I always forget to do this!
What problems is the product solving and how is that benefiting you?
Ease of sharing images with colleagues without having to access the slower main server.
Everything is in one place and the search function always finds what I am looking for.
Time saving in every way.


    Higher Education

Fit for purpose, easy to use and great support!

  • September 09, 2021
  • Review provided by G2

What do you like best about the product?
The solution is not only attractive to look at but also intuitive to use. It does all the things we shortlisted as both essential and 'nice to have' before embarking on our search for a suitable provider.
What do you dislike about the product?
Honestly, we don't have many issues, an occasional need specific to our business but that's all.
What problems is the product solving and how is that benefiting you?
We use the DAM system for all of our digital media assets - for easy storage and retrieval plus simple sharing with partners and colleagues.
Recommendations to others considering the product:
As a Marketing provision within a large institution, a system such as this is essential for storage, retrieval and easy sharing of multiple types of digital asset. Bynder does this very well and has provided a stable platform that's customisable and scalable with a good system of support. I would recommend users who are looking for a solution to give Bynder serious consideration.