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Onboarding team was very good. Patient. Knowledgeable.
What do you like best about the product?
The ability to drill down and quickly find an asset.
What do you dislike about the product?
Permission management is robust which makes it a bit challenging to implement. Because we came from a folder based structure, that could be a reason for the challenging nature.
What problems is the product solving and how is that benefiting you?
Ability to quickly find assets and give more people in the organization access. Ability to hold assets that are large in nature seamlessly.
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Smooth learning experience.
What do you like best about the product?
The team who helped onboard us were great at explaining everything and their patience answering our questions or walking through something we had discussed previously was top-notch. The customer support couldn't have been better.
I like how easier it is to navigate Bynder's DAM vs. our previous DAM, especially being able to see the image previews without having to download each individual image.
I also like add-on's, like Studio. This is going to extremely helpful when we have to create something on the fly asap for our various teams!
I like how easier it is to navigate Bynder's DAM vs. our previous DAM, especially being able to see the image previews without having to download each individual image.
I also like add-on's, like Studio. This is going to extremely helpful when we have to create something on the fly asap for our various teams!
What do you dislike about the product?
It might come off confusing at first when someone else is showing/explaining it, while watching their screen. However, once you become more confident and hands-ons, it does become easier!
What problems is the product solving and how is that benefiting you?
Being able to share files - whether that be documents, images, videos, the ease of it is so much better! I am able to support the teams at work better.
A very customer-centric and iterative onboarding approach!
What do you like best about the product?
The patience of Bynder to embark on an implementation journey with a big corporation!
The support has been so great. The Bynder Onboarding Team can anticapte really well what kind of blockers might occur and what to keep in mind when to configure the DAM. The Bynder DAM comes with many useful features. The simplest ones bring the greatest impact sometimes - whether it's Dynamic Asset Transformation, the great options to personalize within workflow module setup, or even the button to share an asset by one touch. The Bynder DAM enables us to create a new standard of handling assets, increases our efficiencies worldwide and reduces manual work by having smart and intuitive integrations.
The UX of the DAM is super easy. It's pretty self-explanatory - this helps so much since if it's too complicated to be used by the majority users, it's going to fail. And this is not going to happen with the Bynder DAM. The process is clear like a cooking recipe!
I want to express my gratitude to Bynder's onboarding team. A very big thank you to Viola, Marilu and Ken - you were so engaging and supportive along the entire implementation/configuration/migration process. I perceive it as the benchmark experience. You are rockstars! It has been a great journey together with you.
The support has been so great. The Bynder Onboarding Team can anticapte really well what kind of blockers might occur and what to keep in mind when to configure the DAM. The Bynder DAM comes with many useful features. The simplest ones bring the greatest impact sometimes - whether it's Dynamic Asset Transformation, the great options to personalize within workflow module setup, or even the button to share an asset by one touch. The Bynder DAM enables us to create a new standard of handling assets, increases our efficiencies worldwide and reduces manual work by having smart and intuitive integrations.
The UX of the DAM is super easy. It's pretty self-explanatory - this helps so much since if it's too complicated to be used by the majority users, it's going to fail. And this is not going to happen with the Bynder DAM. The process is clear like a cooking recipe!
I want to express my gratitude to Bynder's onboarding team. A very big thank you to Viola, Marilu and Ken - you were so engaging and supportive along the entire implementation/configuration/migration process. I perceive it as the benchmark experience. You are rockstars! It has been a great journey together with you.
What do you dislike about the product?
Like every tool existing, there are a couple of features we wish to be rolled out soon - more derivate configuration options or DAT for videos as an example.
So there's no dislike but more like an antipication towards add-ons and innovative features.
So there's no dislike but more like an antipication towards add-ons and innovative features.
What problems is the product solving and how is that benefiting you?
It solves the challenge of having a fragmented landscape of different asset management or hosting tools in place. With Bynder, we set up one single source of truth for assets and can easily integrate sales tools that get their assets from Bynder.
Moreover, we benefit a lot from the workflow module and the freedom of setting up our own specific processes within the system.
Moreover, we benefit a lot from the workflow module and the freedom of setting up our own specific processes within the system.
Subject Matter Experts Come In Fun Packages
What do you like best about the product?
As a DAM platform, Bynder provides our company with a robust and scalable system offering all of the functionality necessary for providing the workflow and guardrails to maximize the efficiency of our marketing and design departments. We scrutinized Bynder against some of the biggest names in the DAM business and found their platform stood toe-to-toe with them, with a price tag that made it possible for us to engage.
Equally as pleasing about our experience with Bynder is the team members we engaged with from initial contact, through implementation/onboarding, and with handover to our CSM. Bynder is comprised of team members possessing an expert level of product knowledge and a dedicated solutions-driven mindset, yet can make the process fun, contrary to the dull, mechanical, highly corporate, and uptight demeanor usually experienced in a software implementation environment.
The implementation process was on point, well planned and executed, and an enjoyable experience. It was essentially painless. Our team was able to use our custom company portal prior to the completion of the onboarding process. Integration was relatively easy.
Bynder is a very user-friendly, logical, and easy-to-use tool once you get over the initial intimidation when facing something new.
It has been a completely enjoyable and professional experience. We needed a true partnership with our DAM vendor, and the Bynder team has fulfilled that need substantially and sincerely. We use Bynder daily.
Equally as pleasing about our experience with Bynder is the team members we engaged with from initial contact, through implementation/onboarding, and with handover to our CSM. Bynder is comprised of team members possessing an expert level of product knowledge and a dedicated solutions-driven mindset, yet can make the process fun, contrary to the dull, mechanical, highly corporate, and uptight demeanor usually experienced in a software implementation environment.
The implementation process was on point, well planned and executed, and an enjoyable experience. It was essentially painless. Our team was able to use our custom company portal prior to the completion of the onboarding process. Integration was relatively easy.
Bynder is a very user-friendly, logical, and easy-to-use tool once you get over the initial intimidation when facing something new.
It has been a completely enjoyable and professional experience. We needed a true partnership with our DAM vendor, and the Bynder team has fulfilled that need substantially and sincerely. We use Bynder daily.
What do you dislike about the product?
For our use cases, there does not appear to be a downside when fairly compared to other DAM products. Is any one single DAM platform the holy grail that as a standalone can do everything associated with creative/marketing content production? No. Bynder is a DAM, not a PM tool. However, with the product knowledge users can gain in presets and workflow, there are practical ways to work around not having a PM tool within Bynder.
What problems is the product solving and how is that benefiting you?
Providing version integrity, a keyword/metadata-driven asset searchable ecosystem and the coveted single source of truth are the biggest wins for us with Bynder. Second tier benefits impacting our company are the guardrails that can be implemented and the due date constraints that drive efficiency in a controlled workflow to remove unwanted ancillary "noise" in the system.
Claire is a wealth of knowledge and genuinely cared!
What do you like best about the product?
I love how helpful the team is. I appreciate everyone is willing to hop on a call and explore issues we may have.
What do you dislike about the product?
I would love to see it become more developed, especially from a user-friendly experience.
What problems is the product solving and how is that benefiting you?
Asset management!
Excellent support!
What do you like best about the product?
Claire Blechman moved mountains for us! She did an amazing job setting us up for success with Bynder. She carefully walked us through all features and how to implement with the rest of our team. She also provided a well articulated overview of Bynder including tips and tricks. I would recommend her to anyone looking to improve their Bynder skills.
What do you dislike about the product?
The integrations and design editor still needs some functionality improvement. But overall, we are very pleased with Bynder and are excited to see what the future has in store.
What problems is the product solving and how is that benefiting you?
Bynder is keeping all of our assets organized accroding to audience and asset type. It has proved to be extremely benefitial.
A lot of infomation in a short amount of time but Nicole was helpful with every step in the process
What do you like best about the product?
Everything is in one place and we are able to provide a quick list to suppliers.
What do you dislike about the product?
The coding in the backside of operations. The coding is from the 1980s, it seems, and as you all are probably aware, it needs to be updated.
What problems is the product solving and how is that benefiting you?
All assets are organized in one location, and I can provide some reporting information to the suppliers who use our platform hyble.
Wonderful DAM system with multiple benefits
What do you like best about the product?
The Bynder onboarding was great. The team made sure that we were all on the same page before going to the next steps, and helped us with all our questions.
What do you dislike about the product?
Switch DAMs can be stressful and this was no different. I don't think it was Bynder's fault...but if there was a way to automatically switch over to their system from our old one, that would have been idea.
What problems is the product solving and how is that benefiting you?
Having all of our assests in the same place is beyond helpful! Not only does it free up time for multiple departments, no more going through certain team members to get specific access (everyone can now do this), but we are still able to control who sees what and what they can do with that asset.
Bynder Review
What do you like best about the product?
I like how intuitive it is for end users.
What do you dislike about the product?
There are a couple of features I hope will be added in the future.
What problems is the product solving and how is that benefiting you?
It provides a central location for assets.
Made to order Onbparding
What do you like best about the product?
Bynder is easy to use and the platform is intuitive.
What do you dislike about the product?
Currently, there are several modules of information to go over.
What problems is the product solving and how is that benefiting you?
Bynder helps create a central repository of assets with version control. It helps transfer ownership and management from an individual to being shared by a team.
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