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Excellent DAM platform and onboarding process
What do you like best about the product?
1. Ease of use. The UI is excellent, and easy for me and the team to navigate, which was a huge priority for our charity.
2. Support from onboarding team. Marilu and Adam provided excellent support througout the onboarding process, and were quick to respond to any issues or snags I had.
3. Uploading assets is simple, and the process should be easy enough for the wider team and organisation, which is key for sustainable use.
2. Support from onboarding team. Marilu and Adam provided excellent support througout the onboarding process, and were quick to respond to any issues or snags I had.
3. Uploading assets is simple, and the process should be easy enough for the wider team and organisation, which is key for sustainable use.
What do you dislike about the product?
Currently, there is very little to dislike about the system.
One minor issue the lack of a "duplication" asset finder upon loading. I'm aware there is a duplicate finder once assets have been loaded into the system, but it would be a useful tool to have a duplication finder on asset load.
One minor issue the lack of a "duplication" asset finder upon loading. I'm aware there is a duplicate finder once assets have been loaded into the system, but it would be a useful tool to have a duplication finder on asset load.
What problems is the product solving and how is that benefiting you?
For us at the charity, Bynder has helped to find a central source of truth for all of our digital assets. This has been a long time coming, and will ensure that both the Marketing team, and wider charity, are all using the most recent, correct, and up to date assets (for example, correct brand logos).
The system will also be useful for external clients, such as photographers or corporate partners, who wish to download our assets for use (for example, a brand kit for a utility partner).
Finally, the system will be fantastic in sourcing appropriate stock imagery for social media, video, branding, and web. Given the metaproperty implementation, once our stock photo library has been uploaded we will be able to easily source relevant imagery through metaproperty options and tags, saving the team swathes of time and effort.
The system will also be useful for external clients, such as photographers or corporate partners, who wish to download our assets for use (for example, a brand kit for a utility partner).
Finally, the system will be fantastic in sourcing appropriate stock imagery for social media, video, branding, and web. Given the metaproperty implementation, once our stock photo library has been uploaded we will be able to easily source relevant imagery through metaproperty options and tags, saving the team swathes of time and effort.
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Bynder DAM onboarding
What do you like best about the product?
Our onboarding/implementation team, with special praise to Austin and Christina. Competent, on the ball, personable and great to work with.
Ease of use and simplified interface
Intuitive management and admin features
Ability to customize homepage
Attractive UI/UX
Ease of use and simplified interface
Intuitive management and admin features
Ability to customize homepage
Attractive UI/UX
What do you dislike about the product?
The system cannot generate a preview image for files like C4Ds, EXRs, zips, etc. We are left with having to manually upload thumbnails for all of these thousands of files as the asset uploader and media import functions do not allow for the automatic bulk upload of thumbnails nor does an API/script exist to allow us to do so. This is a significant stumbling block.
True of any sales pitch, a number of claims made during it didn't materialize as being actual capabilities of the product. Nothing that would be a showstopper but an issue nonetheless.
Workflow module is not a replacement for a PM tool nor does it serve as a comprehensive asset production tool; it aids the function instead of carrying it out
Team in charge of developping new features is "remote"; no direct access. it would be good to have it so to understand and discuss needs around new features and respective prioritization
True of any sales pitch, a number of claims made during it didn't materialize as being actual capabilities of the product. Nothing that would be a showstopper but an issue nonetheless.
Workflow module is not a replacement for a PM tool nor does it serve as a comprehensive asset production tool; it aids the function instead of carrying it out
Team in charge of developping new features is "remote"; no direct access. it would be good to have it so to understand and discuss needs around new features and respective prioritization
What problems is the product solving and how is that benefiting you?
Creative Asset creation management and distribution
Professional and thorough service enabling us to level up our digital asset management.
What do you like best about the product?
Bynder's core strength is it's intuative design which has made adoption of the programme very smooth and training members of the wider team, straight-forward.
As it is highly customisable, the end product is something which really fits into our oganisation's needs. It is certainly not an 'out of the box' programme and takes significant time and work to establish the taxonomy however the onboarding team were incredibly knowledgable (& pateient!) and really guided us through the process - thanks again Jakob & Shelley.
From a techincal perspective, Bynder offers a very comprehensive package for all things related to digital asset management, the ability to tailor the elements adopted within a package has been really useful. Similarly the ability to integrate Bynder with our existing systems and softwares has been helpful.
As it is highly customisable, the end product is something which really fits into our oganisation's needs. It is certainly not an 'out of the box' programme and takes significant time and work to establish the taxonomy however the onboarding team were incredibly knowledgable (& pateient!) and really guided us through the process - thanks again Jakob & Shelley.
From a techincal perspective, Bynder offers a very comprehensive package for all things related to digital asset management, the ability to tailor the elements adopted within a package has been really useful. Similarly the ability to integrate Bynder with our existing systems and softwares has been helpful.
What do you dislike about the product?
The tailored & customisable nature of Bynder has been great however I must emphasise that it requires significant amount of work to build the system - and will likely continue to require a significant amount of work to maintain the platform.
Our onboarding managers Jakob and Shelley were fantastic as we went through several iterations of our taxonomy but it must be noted that setting up and adopting Bynder cannot be done (effecitively) without significant work.
Our onboarding managers Jakob and Shelley were fantastic as we went through several iterations of our taxonomy but it must be noted that setting up and adopting Bynder cannot be done (effecitively) without significant work.
What problems is the product solving and how is that benefiting you?
Bynder enables us to house all of our digitial assets and content in one place. Previously we were using several different platforms in order to store and share files - which not only is ineffiecent and costly but also lacks professionalism - but Bynder offers the capability to bring all of these functionalities under one roof with a sleek user expereince.
Exceptional Experience with Bynder
What do you like best about the product?
The intuitive UI
Onboarding & implementation process
Number of integration & module options
Onboarding & implementation process
Number of integration & module options
What do you dislike about the product?
Modules and integrations can be very expensive in addition to the base cost for the Bynder DAM
What problems is the product solving and how is that benefiting you?
Bynder allowed us to take what was 3+ different systems/platforms and combine them into one. Saving us cost, time and allowing for a streamlining of key marketing and brand tech.
Great onboarding°
What do you like best about the product?
Easy to understand from a user perspective and easy to upload!
And also ofc, the Bynder team!!
And also ofc, the Bynder team!!
What do you dislike about the product?
The low quality on the images on the news site
What problems is the product solving and how is that benefiting you?
Clear overview of relevant assets!
Very complex solution with smooth implementation
What do you like best about the product?
The best for us is the ease of use, Bynder is very intuitive. The tagging and absence of folder strucutre makes everything much easier for us. Also the easy integration to our ERP system thru API is a huge help for us.
What do you dislike about the product?
I don´t have much right now. As Bynder is ready to use solution, I was worried it would not be able to cover all our needs. So far it seems it includes everything we need.
What problems is the product solving and how is that benefiting you?
Bynder solved for us problem with searchability of our assets and also of delivery of the assets as it is connected to our ERP systems these things are done automatically. Also saves our time as uploading assets and sharing assets is much easier and faster.
Excellent onboarding experience
What do you like best about the product?
Bynder's system is user-friendly and easy to understand, and I really appreciated the onbaording process. Ryan and Andrea were exteremeley organized and patient and led me step-by-step through the system.
What do you dislike about the product?
The cost is high, and I was not able to fully explore some of the critical integrations.
What problems is the product solving and how is that benefiting you?
Digital asset management.
Organize images with multiple tags in an easy way!
What do you like best about the product?
The sales and onboarding process was stellar, and I love how customizable the platform is.
What do you dislike about the product?
The only fustrating thing about Bynder is that sometimes it is a little slow when searching/sorting through assets.
What problems is the product solving and how is that benefiting you?
We had hundred of photos and each photo had a ton of information associated with it. Bynder allows us to upload and tag these images so the can be easily found in many differnt ways.
Top tier DAM platform
What do you like best about the product?
Working with Bynder was a seamless experience. We received a robust and structured onboarding with our Bynder team, Connor and Cait. We had weekly meetings with the Bynder team to build and go over all major aspects of our DAM and add on modules. The team was very knowledgeable and quick to answer any questions or requests that we had. The DAM platform is easy to use and has lots of settings that allow you to fine tune your DAM to preform exactly how you need it to. There are also a bunch of programs the Bynder DAM can integrate with.
What do you dislike about the product?
More explanation and a deeper fact finding on our use case for purchasing the various modules/integration add-ons during the sales process could have better ensured we were adding the right ones to suit our needs. Some Bynder integrations aren't Bynder owned, leaving it to the third-party vendors to support their features and functionalities. Some Bynder modules, such as Studio, are limited at the moment, although they have roadmap updates coming soon to make it more robust.
What problems is the product solving and how is that benefiting you?
Our overall goal was to find a modern DAM platform that could serve as a central hub, connecting our digital ecosystem. A past challenge was version control, not only in our DAM, but having a separate manual process for updating assets in our CMS. We were able to integrate our CMS so that Bynder is now our single source of truth for assets, populating the latest versions of our assets across our web pages. Our users are also benefiting from a quick and easy to navigate system thanks to the smart search and filtering features, plus allowing personal collections, cutting down the time it takes them to arrive at the assets needed.
Review after 2 weeks
What do you like best about the product?
The all over search enige is the most positive experince about Bynder.
What do you dislike about the product?
So far the only thing we're missing is that we can't define the expiration of a copyright, or when a copyright has to be renewed.
What problems is the product solving and how is that benefiting you?
we can now group all our assets on one platform instead of a multiple folders all over our folders.
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