My main use case for Notion is project management and knowledge tracking.For project management and knowledge tracking, we mostly use it for roadmaps. In a typical workflow, we assign things that need to be done using Notion for roadmaps, and since it is collaborative, anyone can come and update those tasks.Knowledge tracking is also a major thing for us. When we do knowledge tracking in Notion, we make sure that everyone can come and collaboratively add to what is already existing and ensure it is always up to date.
Notion
NotionExternal reviews
8,825 reviews
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Simplified Organization with Notion
What do you like best about the product?
I love Notion as a note-taking tool for my personal matters; it allows organizing, creating documents, and keeping them in one place, which facilitates management and quick reference. It features a beautiful, interesting, and easy-to-use interface, making daily use a pleasure. The tools available in Notion are well-integrated and intuitive, enabling efficient use and distinguishing it as a unique software among others. The ease of setup is a strong point, as everything practically comes ready to use, without the need for complex adjustments. These positive characteristics add value to my daily life, making my tasks simpler and more manageable.
What do you dislike about the product?
I like everything
What problems is the product solving and how is that benefiting you?
I use Notion to organize my personal notes. It solves organization problems, allowing me to create and maintain documents in a single location. The platform is easy to use, beautiful, and unique, which simplifies my daily life.
Effortless Daily Use with Powerful AI Features
What do you like best about the product?
I use it every day and love the ease of use and AI feature. It has everything my company posts & I love the AI Writing assistant as well!
What do you dislike about the product?
I haven't had any issues or dislikes yet!
What problems is the product solving and how is that benefiting you?
I hate reading through company policies and manuals and competitor info that gets lost but it's easy to find. Also instead of reading through, the AI feature always captures great summaries and saves a ton of time
AI Assistant Chatbot Makes Work Effortless
What do you like best about the product?
My favorite feature by far is the little AI assistant chat bot. It makes the whole process easy to use and makes me want to use it more.
What do you dislike about the product?
Our instance can be a bit convoluted, It is what you make of it but I do wish there was a bit more pre-build structure that applied to our org.
What problems is the product solving and how is that benefiting you?
We needed a centralized location to house documents such as instructions, manuals, glossaries, as well as past presentations, business proposals. This was to improve everything being in the google drive strewn about everywhere in no order.
Outstanding Knowledge Base and AI Assistant Elevate Productivity
What do you like best about the product?
The knowledge base is outstanding, provided you have enough people who are willing to take on the upkeep. The note taking for meetings outshines tools I have used that are solely for that purpose and it's getting more and more use throughout our organisation. The AI writing assistant is outstanding, particularly for sharpening and refining text to make it clearer as we can be writing about tricky subjects sometimes.
What do you dislike about the product?
Without people monitoring articles they can become out of date so think carefully about who will take ownership of that before purchasing. Search isn't quite as good as it could be and throws up a lot of unnecessary results (AI does mitigate this considerably though).
What problems is the product solving and how is that benefiting you?
With an ever increasing suite of products and processes it can be difficult to keep on top of everything - Notion's AI assistant is helping our teams get to the knowledge they need and fast.
Customizable, Beautiful, and Smarter Than Ever
What do you like best about the product?
I enjoy the customization of it, while still being aesthetically pleasing. Being able to build different forms, databases and tie it all together in one took me a bit to understand, but once the baseline knowledge was learned it got much easier. I also like the AI features that you have developed, they have improved by leaps and bounds as well.
What do you dislike about the product?
I have zero complaints on Notion to be honest. I try to convert everyone to Notion. Well I should say sometimes rolling up info still gives me a little trouble, but that's probably a me thing not a notion thing.
What problems is the product solving and how is that benefiting you?
I really have enjoyed the new Notion AI that's been developed. It can create quite a few different databases for me, very quickly. It also is more thorough than any other AI tool I've used.
Collaborative workspaces have unified project roadmaps and knowledge tracking while reducing communication gaps
What is our primary use case?
How has it helped my organization?
Notion has impacted my organization positively by allowing us to do things faster without communication gaps related to knowledge and tribal knowledge.Notion has reduced the number of back-and-forth communications between the team by at least three times. The tribal knowledge that we had has considerably reduced because people can collaboratively update the content and ensure that everything is up to date.
What is most valuable?
The best features Notion offers are collaboration and team collaboration.What stands out to me about the collaboration features is sharing knowledge. More than real-time editing, it is that people who know things can modify content accordingly so that things will always be up to date.One more thing I would add about the features is the integrations. We use Slack, which is integrated, and our Git notifications are integrated to Notion, so we can keep track of everything in a single place.
What needs improvement?
Overall, Notion is doing its purpose well. One thing I may add is that it would be great if Notion had a team chat within the tool itself.A chat function within Notion would be great and would help collaboration to be even better.
For how long have I used the solution?
I have been using Notion for almost three years.
What do I think about the stability of the solution?
Notion is stable.
What do I think about the scalability of the solution?
Notion is heavily scalable, and we did not have a problem with scalability at all.
How are customer service and support?
Customer support for Notion is great.
How would you rate customer service and support?
Negative
Which solution did I use previously and why did I switch?
Before Notion, we used Jira to manage our project management and Confluence for knowledge management. We switched to Notion because it was far easier, simple, and highly customizable.
How was the initial setup?
I purchased Notion through the AWS marketplace.
What was our ROI?
I have seen a return on investment in terms of time saved. I don't have a specific metric, but definitely a significant amount of time has been saved, at least two times over.
What's my experience with pricing, setup cost, and licensing?
My experience with pricing, setup cost, and licensing was fair.
What other advice do I have?
My advice for others looking into using Notion is that if you want a tool that helps you with many things in a single place, that is extremely simplified and heavily customizable where creativity has no limitation, Notion is the tool that helps you with everything. I have given this review a rating of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
Efficient Note Management, Needs Better API Integration
What do you like best about the product?
I love using Notion for my note-taking and document management tasks. It's exceptionally valuable for organizing team tasks and managing notes efficiently. I particularly appreciate the live transcription and note-taking features that make recording meetings and extracting immediate action items hassle-free. The ease of use is a standout benefit, as it was fairly easy to set up, enhancing its overall usability.
What do you dislike about the product?
The API integrations in Notion are a bit clunky and could be streamlined for better use. Additionally, the user experience (UX) of the team management page could be improved for enhanced usability.
What problems is the product solving and how is that benefiting you?
I use Notion for organizing team tasks and managing notes, with live transcription making it easy to record meetings and get immediate action items.
Effortless Information Sharing Made Simple
What do you like best about the product?
This tool has spared me the hassle of managing several databases and dashboards, providing a simple way to share information with various stakeholders.
What do you dislike about the product?
I find myself wishing that the phone version of the app were more user-friendly and easier to navigate.
What problems is the product solving and how is that benefiting you?
This tool has saved me the trouble of juggling multiple databases and dashboards, offering an easy solution for sharing information with different stakeholders.
Effortless Note Organization and Work Planning
What do you like best about the product?
I appreciate how simple it is to organize my notes and plan my work.
What do you dislike about the product?
Sometimes, locating specific pages can be challenging since they may be nested within other pages.
What problems is the product solving and how is that benefiting you?
It allows for collaboration
Flexible and Powerful for Note-Taking and Planning
What do you like best about the product?
I appreciate Notion's flexibility, and knowledge management capability which allows me to use and refer to different pages and ideas through shared links and documents. This capability greatly aids in organizing different ideas from various projects and meetings in one centralized location. It allows me to easily refer back to any topic or page, enhancing my workflow's efficiency. Additionally, I find the markdown pages feature particularly beneficial, as it enables me to promptly publish and share my notes with the public or teammates. This ease of sharing makes it highly convenient for collaboration and dissemination of information.
What do you dislike about the product?
I find the integration with AI tools in Notion to be inefficient. Currently, exporting notes from various AI agents like ChatGPT and Gemini into Notion is not seamless, which hinders my workflow that heavily integrates AI. Additionally, the initial navigation through Notion's numerous features was confusing for me and my friends, which posed a challenge in understanding how to utilize the product effectively.
What problems is the product solving and how is that benefiting you?
I use Notion for taking meeting notes, planning projects, record keeping, and tracking progress with its table and database features, making my workflow organized and efficient.
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