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Notion

Notion

Reviews from AWS customer

5 AWS reviews

External reviews

10,015 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Computer Software

Feeling Much More Organised

  • September 19, 2025
  • Review provided by G2

What do you like best about the product?
Notion Makes it easy to organise all of the information you have that was previously stored in many different data sources

Implementing different types of notion pages for different types of data was really simple and if I ever had challenges these were addressed quickly by the customer support team.

Notion is now my go to tool and gets used almost every day, working with customers across their notion instances as well as have them working on ours is achieved in a few simple clicks
What do you dislike about the product?
It is a little daunting at first and takes a little while to get used to how things work
What problems is the product solving and how is that benefiting you?
Notion has allowed us to easily organise all of our company information quickly and easily in a single secure and simple solution


    Suman R.

IT is the best tool for collaboration

  • September 19, 2025
  • Review provided by G2

What do you like best about the product?
Notion is the best tool for collaboration, we have been using it for many months and i can say that it is amazing. I can just assign task to the teamates and ask for updates too
What do you dislike about the product?
One thing is that It is very costly and not suitable for small busienss owners
What problems is the product solving and how is that benefiting you?
Notion has solved many problmes for us like:

We use it for project management and it does it work very clearly.
We can just assign task to our teamates and just ping themm
we can set deadlines and just set the priority


    Aman K.

Versatile Tool for Comprehensive Project Management

  • September 19, 2025
  • Review provided by G2

What do you like best about the product?
I love how flexible Notion is, allowing me to create different types of pages for various purposes. It is incredibly helpful for organizing my notes, managing big projects by breaking them into smaller tasks, and being able to easily track updates and take notes, which saves me time.
What do you dislike about the product?
When I first started using Notion, it felt overwhelming due to the vast number of features and customization options. It took me some time to adapt and understand the setup.
What problems is the product solving and how is that benefiting you?
Notion helps me organize big projects by breaking them down into smaller tasks, saving time and efficiently managing updates and notes.


    Adarsh K.

Very useful for collaboration

  • September 19, 2025
  • Review provided by G2

What do you like best about the product?
the most important thing about using motion is that it is really easy to use and it have numerous features and it is really helpful for small business owners.
What do you dislike about the product?
There's only one thing that is not upto the mark that if I am assignign the task to a person on my team, there is no option to give me a rating after the work is completed.
What problems is the product solving and how is that benefiting you?
The main problems that notion is solving is that:
1. I can easily collaborate with my teamates and even i can assign tasks to them
2. The task that are assigned to the teamates can also have a deadline so that you can see when the task have to be done.
3. You can set the task priority and its a great features for the business owners

Thats the main features of the software


    Monica K.

Very useful

  • September 19, 2025
  • Review provided by G2

What do you like best about the product?
I love the lists that I can make for my diet plans, for my travel itinerary, for photo ops, I love that you can also copy pictures. And of course love the AI feature
What do you dislike about the product?
It’s a bit expensive and don’t end up using it as much.
What problems is the product solving and how is that benefiting you?
It’s a good to do list


    Zach M.

Notion's ease wins in knowledge hubs; could focus more on personal and small-team use

  • September 18, 2025
  • Review provided by G2

What do you like best about the product?
Notion is generally ready to go out of the box for knowledge wiki as well as relational database work (the latter being where you can really dig into structuring your data). In general, I've mostly been an Airtable fan for its database side, but Notion is arguably better at more accessible knowledge management. It is simple and intuiive to link pages, notes, and databases into something that feels like my a knowledge hub without a ton of setup or background.
What do you dislike about the product?
Generally, I'd have to say (and Notion is by no means alone in this) the the biggest downside is the pricing, It ramps up fast for teams, much like Airtable and others have become: very enterprise focused. Free self-hosted options like Docmost or Affine can come close in features, but they require dealing with all the setup and maintenance headaches.
What problems is the product solving and how is that benefiting you?
Notion solves the hassle of scattered notes and disconnected info especially in a world of (too many) options and platform sprawl. Ideas, tasks, and docs all link together which saves me time digging through files, emails, shares, etc and helps stay organized without overcomplicating things, especially compared to other more rigid setup tools or the maintenance grind and overhead of self-hosted tools.


    Electrical/Electronic Manufacturing

Personal KMS

  • September 18, 2025
  • Review provided by G2

What do you like best about the product?
As a personal knowledge management system (PKMS) I am able to park several personal/family projects as well as plan my next professional steps. The addition of AI allows me to prioritize my days pulling from several different areas. It just continues to get better!
What do you dislike about the product?
I wish the databases acted more like spreadsheets but that’s not what this is built for. Besides, embedding G:Sheets is a breeze.
What problems is the product solving and how is that benefiting you?
I never lose ideas, projects, tasks or deadlines because they all live in one workspace, both personal or professional.


    Preston W.

A Seamless Bridge Between Context and Code

  • September 18, 2025
  • Review provided by G2

What do you like best about the product?
I have found Notion AI to be a critical component of our team's workflow, and it's a tool I use multiple times throughout the work week. It provides a valuable connection between the high-level context of our conversations and the tangible deliverables we produce.

A key benefit has been its integration with Slack and GitHub. Setting up these integrations was a breeze, and I've found it very easy to use the tool to ask questions directly within our workflow. This functionality effectively bridges the gap between the discussions that occur in conversations and the code that is built from them. This eliminates the need to manually search through past communications, ensuring that the rationale and context for our decisions are always accessible.

Furthermore, its ability to quickly reference our internal help docs and tech specs has simplified the process of self-service learning. This has allowed me and my colleagues to efficiently trace project processes and the history of our work without having to interrupt others for information.

Another significant factor is the quality of their customer support. Having access to a custom Notion Slack channel has been incredibly helpful; their team has been very responsive and knowledgeable.

In summary, Notion AI feels less like a passive tool and more like an active partner in our daily work. It provides clarity and context precisely when it is needed, making it an indispensable part of our workflow.
What do you dislike about the product?
While Notion AI is an indispensable tool, there is room for it to become even more powerful. I believe the next step would be for the AI to better understand and learn from our product data. Being able to customize the AI more towards our organization's specific needs would be a game-changer.

Ultimately, the ability to ask the AI business-related questions and have it provide data-driven answers would be the next step to truly transform our workflow.

In summary, Notion AI feels less like a passive tool and more like an active partner in our daily work. It provides clarity and context precisely when it is needed, making it an indispensable part of our workflow.
What problems is the product solving and how is that benefiting you?
Contextual knowledge about the business - it has helped me figure things out and self serve before having to ask a team or someone with that domain knowledge.

Even if Notion AI does not have the right answer, it is able to give me a starting point with context on what I should be asking.


    Regina R.

Streamline SOPs with User-Friendly Templates

  • September 18, 2025
  • Review provided by G2

What do you like best about the product?
I really enjoy how easy and intuitive Notion is to navigate; it's seamless and works as expected when arranging tasks. The pre-built templates save time by eliminating the need to start projects from scratch. I find the AI chat feature incredibly helpful for quickly finding answers within our extensive Notion setup.
What do you dislike about the product?
I would improve the AI chat. Although it is what I use the most, sometimes it takes a lot of questions for it to get me to a page. Sometimes, I don't want it to direct me to just the answer, but to the place where the chat got the answer from. I want to know where in Notion the AI bot found the answer. While the AI provides several different pages where I might find an answer, it's not always easy to locate the information. I would prefer it to be more straightforward.
What problems is the product solving and how is that benefiting you?
I use Notion to streamline training by providing a comprehensive SOP library, enhancing communication and learning without extra meetings.


    Computer Software

Notion AI assistant Knowledge Management Review

  • September 18, 2025
  • Review provided by G2

What do you like best about the product?
I love how many different applications this incorporates into the search functionality. The knowledge management and the ability to digest all that information from hundreds of pages and articles is very helpful. I frequently use this to help support our customers. It is also very easy to use and mostly finds what I am looking for.
What do you dislike about the product?
The only issue I have using it is that the prompts have to be more specific than other AI tools. That may be due to the amount of information it is sifting through, but i mostly have to reprompt the assistant 2-3 times before getting the information I need.
What problems is the product solving and how is that benefiting you?
This is solving an issue that has plagued our support organization for over two decades. Searching the documentation that we have created over many years and condensing this down to a usable format.