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Notion

Notion

Reviews from AWS customer

5 AWS reviews

External reviews

10,015 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Jordan S.

Love Notion AI

  • May 19, 2025
  • Review provided by G2

What do you like best about the product?
Love the recent AI addition to Notion, it allows me to quickly find relevant notes I've taken across the company, and parse them into a overarching doc.
What do you dislike about the product?
Notion is sometimes very slow and laggy, and I have to refresh the client often. Still a bit buggy compared to Google Docs.
What problems is the product solving and how is that benefiting you?
Notion AI helps me get first drafts done of blog posts, product pages and find stats that are across the company, hidden on pages from coworkers.


    Financial Services

G2 review

  • May 19, 2025
  • Review provided by G2

What do you like best about the product?
Notion AI is super helpful! I am able to get answers quickly
What do you dislike about the product?
file management can be hard at times but overall good
What problems is the product solving and how is that benefiting you?
Using AI to answers quickly


    Pavel P.

AI tool's functionality is limited

  • May 19, 2025
  • Review provided by G2

What do you like best about the product?
How the databases can be made in Notion. It is definetely a killer-feature.
What do you dislike about the product?
Customer support is the absolute worst, the specialists know nothing and cannot provide any help.
What problems is the product solving and how is that benefiting you?
Notion helps me to organize my life, make my work easier and provides me with useful tools for my hobby.


    Hospital & Health Care

Good, but not great

  • May 19, 2025
  • Review provided by G2

What do you like best about the product?
lots of information can be stored there, but the interface seems very bland
What do you dislike about the product?
the new AI system can be very confusing and it can be erroneous on the information pulled up.
What problems is the product solving and how is that benefiting you?
having a go to spot for information regarding the company's protocols is great


    Internet

Notion is great for collaboration

  • May 19, 2025
  • Review provided by G2

What do you like best about the product?
Very easy to collaborate with teammates on docs simultaneously
AI feature makes searching for information really easy
What do you dislike about the product?
Commenting in Notion could be easier. Some of the formatting gets messed up with comments.
What problems is the product solving and how is that benefiting you?
Notion is our go to document writing software. We use it for storing knowledge, communicating plans, meeting notes, and project management.


    Jacob S.

Our Documentation Lives in Notion and We Love IT!

  • May 19, 2025
  • Review provided by G2

What do you like best about the product?
I love the ability to create databases and filter them and then creat filtered db views.
What do you dislike about the product?
I wish the AI features were free! At least to search the workspace.
What problems is the product solving and how is that benefiting you?
We use notion to basically store knowledge across many documents. Its basically a brain for our company. We store playbooks for all the different teams in our company to use.


    Alicia W.

A Clean & flexible platform for organizing your work

  • May 19, 2025
  • Review provided by G2

What do you like best about the product?
Notion replaces a lot of the Google suite tools, and because it's not made by Google, it's visually pleasant and user-friendly easy to to work with. It has advanced features but lightweight enough none of these are a barrier to using it immediately.

Notion is also good for collaboration -- each document has easy to understand, fine-grained permissions and it's easy to comment, link to or mention internal and external documents.
What do you dislike about the product?
Unfortunately, Notion has reached the point where it suffers from feature bloat. There are probably too many features at this point, and I'd rather they prune some of the ones that are distracting, and focus on performance / UX clarity.

The NotionAI pop up is pretty annoying, it's easy to trigger accidentally, and I've never used it because I can't think of any use case in which it would be helpful. If I need boilerplate copy I go to ChatGPT directly. The AI search is vaguely useful but I'd feel more confident in the results if I could get links to source documents. The task I have the most trouble with is using advanced database features, perhaps if Notion AI could suggest alternate ways to organize info (but only if its unobtrusive / happens when I ask -- we don't want a "Clippy" scenario).

For users who belong to multiple Notion workspaces, the dropdown toggle is a bit annoying. I wish I could have a homepage that let me pull from different workspaces, or keep global favorites in the sidebar (pulling from any workspace I belong to). I also wish it was easier to see when I have notifications in workspace A when I primarily spend time in workspace B.
What problems is the product solving and how is that benefiting you?
I'm a software engineer at a medium sized consultancy. Notion helps me collaboration with coworkers and external stakeholders , manage non-technical work (especially QA and Support tickets, surveys, etch), take notes at meetings, draft routine communications (although I wish the formatting was more consistent when I paste them into Gmail) and read company manuals.


    Tina R.

Love Notion!

  • May 19, 2025
  • Review provided by G2

What do you like best about the product?
User friendly and buttery UX. Notion AI has been really good at creating databases / tables which has saved me so much time. I also use it to generate templates and doc skeletons for me.
What do you dislike about the product?
Creating a database can be confusing. i wish i could add bullet points within the cell.
What problems is the product solving and how is that benefiting you?
Generating templates and database tables!


    Public Policy

Streamlining a single source of knowledge

  • May 19, 2025
  • Review provided by G2

What do you like best about the product?
I already loved Notion—I use it daily as a place to keep track of notes, todos, etc. I love the fact that I can have one single place that's so highly customized for just me, with all the knowledge I need, organized and readily accessible. It's freeform enough that I can make it work for any application I have as a designer, yet structured enough that I don't have to spend a ton of needless time fine tuning the system to work. Notion AI is so incredibly useful to me in managing my knowledge, and they keep updating it to do even more. The Meeting Notes block they just added has been immensely useful to me, and the fact that all of the answers Notion AI gives me is grounded in my workspace makes it so easy to find the information i'm looking for and to connect the dots across different domains.
What do you dislike about the product?
One of the things that I wish Notion had is the ability to add handwritten notes—I'd love to quickly sketch out ideas or jot things down, especially since I'm a really visual person. I moved from Evernote, and that's one feature I really miss.
What problems is the product solving and how is that benefiting you?
For me, one of the main problems Notion solves is reducing the friction in my workflow—I don't have to switch between a bunch of different apps (previously Slack, GDocs, ClickUp, and random spreadsheet trackers) and hunt down what I'm looking for when I need it. Notion has everything, all in one place, in a way that's customizable and easy to find. Notion AI makes that even better by being able to chat directly with everything that's relevant to my work life. It saves me a ton of time, and lets me stay in the flow when I'm working.


    Biotechnology

Great for company organization, but some features could be improved

  • May 19, 2025
  • Review provided by G2

What do you like best about the product?
I like that you can create timelines and tasks to make sure the team is synced up on deliverables. It is easy to use and stay organized within the company.
What do you dislike about the product?
I dislike some features like creating tables - it would be really helpful if you could use function in the tables. Right now I do all my calculations in excel or google sheets and then copy and paste.
What problems is the product solving and how is that benefiting you?
Notion makes communication within our company super accessible. Since we are spread among 3 cities, we need to document our work very well. The way we have set up Notion in our company makes it easy to track down projects/tasks and link other relevant information.