Notion
NotionExternal reviews
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Notion 3.0 is a game change on top of a great product
What do you like best about the product?
I have used Notion on and off as a business user for the last 5+ years, they have continuously improved the product by adding new features with the new 3.0, bringing AI natively into Notion and across business platforms
What do you dislike about the product?
Pricing for Notion is often a sticking point for organisations that are not already embedded in Notion as they do not see the time they can save/value add from investing in this tool within their stack. Often, they choose to stick with their bundled platform like Atlassian or similar.
Transitioning to Notion can also be difficult because unlike documentation tools, you can build entire ecosystems within Notion blending Knowledge and systems together. Although this is a p
Transitioning to Notion can also be difficult because unlike documentation tools, you can build entire ecosystems within Notion blending Knowledge and systems together. Although this is a p
What problems is the product solving and how is that benefiting you?
I use Notion as my Second Brain, the addition of the 3.0 automations and buttons means I can make my dashboard themed and 'hide' backend databases in a way that I don't need to navigate multiple pages to see at a glance what needs to be done. This helps me be productivty, hit my goals and manage by Audhd symptoms.
Best-in-Class Customizable Knowledge Base, Supercharged by NotionAI
What do you like best about the product?
Its the best knowledge base platforms that allows for customization that I have used in my career. The added bonus of NotionAI really speeds things up. I use Notion AI everyday, multiple times a day and it has made my onboarding experience into a new job SO much faster. Support teams NEED this!
What do you dislike about the product?
If you are unfamiliar getting ramped to Notion & taking advantage of all the things that it can do can feel overwhelming.
What problems is the product solving and how is that benefiting you?
I like that I dont have to pay for Claude, I can use NotionAI and it pulls the information from a source that is verified (documentation that the company I work for writes). I also use NotionAI to write up documents, fact them against other documents that exist and publish right from the app itself. Also, a big fan of the project management dashboards that can be created. Im finding that Notion has all the tools that some of the biggest players in tech have and its in 1 package (Asana, Zendesk, Pylon, Claude, etc).
Intuitive, Collaborative, and Highly Customizable
What do you like best about the product?
I love the ability to use relational databases in Notion without everyone needing to be fluent in SQL. It's very powerful and is the biggest advantage for me. The UI in Notion is also just very intuitive and delightful to use. It provides all the power of building front-end and back-end applications using relational databases, wrapped with UIs and views to view all the data. As someone who is not heavily technical, being able to build tools to solve our internal problems at our organization with Notion is very satisfying.
What do you dislike about the product?
We're still struggling a little bit with the granular permissions. Sometimes we expect something to work for someone with a certain permission but it doesn't work like we'd expect. I'd also love the ability to set passcodes when publishing things publicly. Right now, either everyone needs a Notion account, or it's available to the world. I wish there was an option in between where we could publish things to non-Notion account users but still have an extra level of security with a password. Otherwise, I'm actually rotating published URLs to ensure things don't end up in the wrong hands of competition. Also, there's not a native integration with Azure DevOps, and we're waiting to switch to GitHub projects just for the native integration.
What problems is the product solving and how is that benefiting you?
I use Notion to organize projects and tasks both personally and at work. It provides a single source of truth, enhances transparency, facilitates collaboration, and makes information accessible. It's also great for using relational databases without needing SQL proficiency.
You Can Do Literally Anything—Databases Are Lifesavers
What do you like best about the product?
You can do literally anything there. The databases are lifesavers!
What do you dislike about the product?
Embeds and imports can be confusing, mainly if you're new to the tool.
What problems is the product solving and how is that benefiting you?
It helps our team a lot as an internal knowledge base.
All-in-One Organization Made Easy
What do you like best about the product?
I really appreciate Notion’s flexibility and all-in-one approach. It allows me to organize notes, tasks, databases, and projects in a single workspace. The ability to customize pages and create interconnected databases makes it easy to adapt the tool to my workflow. I also like its clean interface and the variety of templates that help me get started quickly.
What do you dislike about the product?
While Notion is powerful, it can sometimes feel slow, especially with larger databases or complex pages. The mobile experience is also not as smooth as the desktop version, which can be a bit frustrating when working on the go. Additionally, some features, like advanced filtering or automation, could be more intuitive and easier to use.
What problems is the product solving and how is that benefiting you?
Notion helps me solve the problem of scattered information and fragmented workflows. Instead of juggling multiple apps for notes, tasks, and project tracking, I can keep everything in one place. This saves time, reduces confusion, and makes it easier to stay organized and focused. Being able to link pages, create databases, and visualize information in different ways also helps me plan more effectively and track progress across projects.
Simple Platform That Just Works
What do you like best about the product?
The platform is simple and intuitive. Perfect for my purpose.
What do you dislike about the product?
I miss having more native integrations, so that we would depend less on Zapier or similar tools.
What problems is the product solving and how is that benefiting you?
Mostly communication problems. We solved them using an internal knowledge base within the company and a corporate blog.
Very Organised and Easy to Manage
What do you like best about the product?
It is very organised, good and easy to manage
What do you dislike about the product?
What I dislike about Notion is that it can feel slow with large workspaces, overly complex for simple tasks, and too flexible sometimes leading to clutter instead of clarity.
What problems is the product solving and how is that benefiting you?
Notion solves the problem of scattered information by combining notes, tasks, documents, and databases into one organized workspace. Instead of switching between multiple apps, everything lives in a single system, making it easier to manage projects, track goals, and collaborate with others. This reduces confusion, saves time, and improves overall productivity by keeping work structured and accessible.
Centralized, Customizable Database Solution for Executive Assistants
What do you like best about the product?
I love Notion's databases because they've changed how I organize information for both myself and my clients. From tracking projects to managing CRM-style contact lists and recurring workflows, the databases, especially in table and calendar views, make everything feel centralized and customizable. I appreciate their flexibility, allowing me to build exactly what we need instead of forcing our work into a predefined structure. The toggle list feature is also great as it condenses everything in one place, making it easier for me to switch between categories while keeping things organized and not overwhelming. The initial setup was user-friendly and simple, which made it easy for a beginner like me to start using Notion and explore it without hesitation since everything is clear.
What do you dislike about the product?
I find setting up recurring tasks or recurring dates in table or calendar formats a bit challenging and not as seamless as it could be. I think a more intuitive recurring function could improve the database experience significantly. It's just hard for me to understand how to create that in a more simple way.
What problems is the product solving and how is that benefiting you?
Notion centralizes and customizes my project tracking, contact management, and recurring workflows, solving information overload and aiding organization for many aspects of my work.
Notion: A Flexible, Central Hub That Keeps Our SDR Team Organized
What do you like best about the product?
Notion gives us one flexible, central place to run the SDR function – from onboarding and playbooks to 1:1 templates, event plans and campaign workflows. It’s fast to update, easy to structure around how we actually work, and removes the chaos of docs spread across tools.
What do you dislike about the product?
It can become messy quickly if ownership and structure aren’t clear, and it’s easy to duplicate content. It also isn’t natively tied into our core tools, so it relies on manual upkeep to stay accurate.
What problems is the product solving and how is that benefiting you?
Notion helps us standardise how the global SDR team operates – onboarding, coaching, processes, campaigns and enablement – in one shared workspace. This reduces ramp time, improves consistency across regions, and makes it much easier to scale and run repeatable outbound and event motions.
Easy-to-Use, Great for Collaborative Documentation
What do you like best about the product?
I appreciate Notion for its ease of use and the abundance of formatting options it offers, which allow me to present large amounts of information succinctly. It's quick to make documentation look nice, making the information more readable to others. The ability to document information like product functionality, create how-to guides, and collaborate on campaign planning is invaluable. Additionally, Notion has reduced the need for meetings by providing a single reference point for all project-related information.
What do you dislike about the product?
The formatting options within tables could be improved, and setting up database tables can be a bit confusing.
What problems is the product solving and how is that benefiting you?
I use Notion to reduce meetings and create a single reference point for all project-related information.
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