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Notion

Notion

Reviews from AWS customer

2 AWS reviews

External reviews

8,892 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Nikita B.

Powerful Customization, But Some Features Too Complex and Missing Widgets

  • October 30, 2025
  • Review provided by G2

What do you like best about the product?
Customization and capabilities, data organization and management.
What do you dislike about the product?
Certain elements are a bit too complex, lack of embedding (HTML) and lack of widgets.
What problems is the product solving and how is that benefiting you?
Notion helps keep my team organized and keep track of projects and tasks.


    Anne C.

Flexible and Beautiful Workspace, But Performance and Automation Need Improvement

  • October 30, 2025
  • Review provided by G2

What do you like best about the product?
Notion’s greatest strength is its flexibility as an all-in-one workspace. It bridges structured and unstructured work seamlessly — notes, docs, tasks, databases, and knowledge management can coexist in one environment without forcing a rigid workflow. This adaptability empowers teams to design systems that match their thinking rather than adapting to the tool’s limitations.

The database architecture and relational properties are especially powerful, allowing Notion to function simultaneously as a lightweight CRM, content calendar, or project tracker. The integration between text and data views (tables, boards, timelines, etc.) creates a fluid experience that encourages documentation and transparency.

Finally, Notion’s aesthetic and UX polish — clean design, delightful micro-interactions, and community-driven templates — make it feel more like a creative canvas than a productivity app, which improves adoption and engagement across diverse teams.
What do you dislike about the product?
Notion’s flexibility can sometimes come at the cost of scalability and performance. Large workspaces with complex databases often experience lag, slow syncing, and inconsistent search results. These issues become especially noticeable for enterprise users or teams managing large knowledge bases.

The platform also lacks robust automation and deeper integrations compared to specialized tools. While the API has improved, workflows that depend on dynamic triggers or real-time data sync (e.g., between Notion and CRMs or analytics platforms) still require external automation tools like Zapier or Make, which adds friction and cost.

Lastly, permission management and version control remain pain points for collaborative teams. Granular access controls are limited, and tracking historical edits or restoring prior states is less intuitive than in traditional document tools like Google Docs or Confluence.
What problems is the product solving and how is that benefiting you?
Notion solves the core problem of information fragmentation — the challenge of having notes, tasks, project plans, documentation, and reference materials scattered across multiple tools. By centralizing everything in a single workspace, it eliminates the friction of context-switching and helps maintain a continuous flow of work.

For teams, Notion functions as a shared source of truth — blending documentation, task management, and lightweight databases. This integration means that projects, meeting notes, and knowledge bases stay interconnected, making onboarding smoother and collaboration more transparent. The benefit is fewer lost details, less duplication of effort, and faster decision-making.

On an individual level, Notion helps turn abstract ideas into structured, actionable systems. Its modular page and database model allows for both creative freedom and operational discipline — I can brainstorm freely, then link outputs into task boards, content calendars, or dashboards without leaving the platform.

Ultimately, Notion is solving the problem of alignment — aligning information, teams, and workflows in one place. The benefit is a more organized, visible, and adaptive way of working that scales with both personal productivity and organizational complexity.


    Katelyne B.

Effortlessly Organized with Notion—Fun to Use, Though Integrations Could Improve

  • October 30, 2025
  • Review provided by G2

What do you like best about the product?
Notion is incredibly easy and intuitive to use. If you were on Tumblr or myspace when you were younger, Notion is even easier. I use it for both personal and work life daily.
For personal use, I have a shared page with my partner, budgeting, traveling plans, and daily life tabs to keep me on track.
For work, we use it to help our clients stay on track with our processes. Since we work on a multi client basis, we've found it easy to stay organized in Notion. We give our clients q/a's to follow up in, meeting notes, timelines and other resources for them to review.
I'm the primary builder of all our Notion pages, so I'm very familiar with most things they offer. If you're willing to take some time to tweak things to make sure they're going to be useful to you, it's very easy to learn. I found it a lot of fun to make things as it's simplified and there's a lot of resources online. If you're not fond of building things from scratch, there's so many templates you can use and adjust.
Overall, I love Notion. I'm in it probably 10 hours a day, and love it all the same.
What do you dislike about the product?
Notion can be difficult for people that don't want to put a deep amount of effort into what they're creating. It can be easy to forget, similarly to daily journaling, it's something that you have to commit to.
For me personally, the only issue I have with Notion is lack of integrations for other systems we use specifically. Hubspot, SF, etc. But- it's not a no go for us and we still use it often enough.
What problems is the product solving and how is that benefiting you?
Notion is solving two things for me: Personal organization and Client upkeep.
I have a lot of things to keep track of and organize in my day to day life, so it's easy to work in conjunction to my job as both are there and easily accessible + built out to my specific needs.
For work, since we've begun implementing client portals, it's made it easier for them to keep up communication between us. Internally, we've used it to organize our tasks and review, allowing us one spot to congregate in daily- without the micro check ins, Since we're taking a lot of meetings, tracking tasks, and creating things like SOPS constantly with and without clients, it's beneficial for us to have a steady home to keep ourselves organized.


    Real Estate

Effortless Assignment Management witha Simple, Intuitive UI

  • October 30, 2025
  • Review provided by G2

What do you like best about the product?
Simple UI that makes it easy to start and complete a new assignment.
What do you dislike about the product?
Nothing substantial, but would like the AI tools to be more refined.
What problems is the product solving and how is that benefiting you?
Comprehensive way to store and share information across the company.


    Josh R.

Versatile & Powerful, But Advanced Features Require Effort

  • October 30, 2025
  • Review provided by G2

What do you like best about the product?
Notion is my go-to tool for note taking, tracking, information gathering and presentation, and AI. It's easy to use for basic tasks, but can be supercharged to perform nearly anything you need.
What do you dislike about the product?
Notion's features aren't always as cohesive. Sometimes it takes some research and trial and error to fit the more advanced features together.
What problems is the product solving and how is that benefiting you?
Notion is helping me to easily organize and digest information and keep up to date on my projects.


    Information Technology and Services

Accelerates Writing and Sparks Creativity Effortlessly

  • October 30, 2025
  • Review provided by G2

What do you like best about the product?
It allowed me to brainstorm my thoughts and accelerate the speed at which I can complete my writing.
What do you dislike about the product?
No dislikes that I can say about Notion AI
What problems is the product solving and how is that benefiting you?
It is solving the problem of wording any responses or business memos to be in a succinct style.


    Sara V.

Powerful and Organized, But Can Be Overwhelming for Some

  • October 30, 2025
  • Review provided by G2

What do you like best about the product?
I looove Notion. It helps me keep notes organized and it is just such a powerful tool for anybody but not everybody likes it because it can get a bit overwhelming. I recommend it when I can but I know it's not for everyone.
What do you dislike about the product?
I think that at first it can be overwhelming to some.
What problems is the product solving and how is that benefiting you?
It's helping me build my workflow database and it is a project manager where I collaborate with my assistant.


    Design

User-Friendly and Consistent, But Documentation Navigation Needs Improvement

  • October 30, 2025
  • Review provided by G2

What do you like best about the product?
Ease of use and consistent, predictable patterns
What do you dislike about the product?
Hard to get a full view of ALL the documentation in Notion; side nav and Home are not enough. Search could be more powerful.
What problems is the product solving and how is that benefiting you?
Building a KB for design decisions, one pagers and roadmaps


    Financial Services

Great Customization, But Search Function Needs Improvement

  • October 30, 2025
  • Review provided by G2

What do you like best about the product?
The customisable visual elements when creating a page
What do you dislike about the product?
The search feature does not always work well in my experience and I do not like that it will search and open over a current tab rather than as a new tab
What problems is the product solving and how is that benefiting you?
Keeping documentation in one easy to share and amend location


    Phil S.

Perfect for Company Wikis, Though Slightly Rigid in Layout

  • October 30, 2025
  • Review provided by G2

What do you like best about the product?
Our best use case for Notion is as the Company Wiki. It provides a streamlined solution to organize all documents and information in one space, perfectly organized and with sub-pages that don't overclutter the page with information.
What do you dislike about the product?
Sometimes it can feel too rigid, where because of the structured layout of the pages and options available, it doesn't give you complete freedom creatively, but still far simpler and more freedom than any other tool our company has used.
What problems is the product solving and how is that benefiting you?
Replacing our existing Google Suite web page with the go-to company wiki, filled with databases and pages that simplifies onboarding and document management.