My main use case for Notion is project management and knowledge tracking.For project management and knowledge tracking, we mostly use it for roadmaps. In a typical workflow, we assign things that need to be done using Notion for roadmaps, and since it is collaborative, anyone can come and update those tasks.Knowledge tracking is also a major thing for us. When we do knowledge tracking in Notion, we make sure that everyone can come and collaboratively add to what is already existing and ensure it is always up to date.
Notion
NotionExternal reviews
8,689 reviews
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Streamlined Task Management with a Polished UI
What do you like best about the product?
I use Notion for work and personal planning, and I love how it structures and organizes my thoughts, workflows, and tasks. The clean UI design is something I admire, as it allows for a seamless experience when designing projects from scratch. Additionally, the iPhone app is great and complements my usage well. I find the initial setup to be easy, making the transition to Notion smooth and efficient. This ease of use, combined with its powerful features, allows my team and me to switch from other products like Microsoft effortlessly. Overall, Notion provides a comprehensive set of tools that meet my planning needs efficiently and effectively.
What do you dislike about the product?
mail app has more potentials
What problems is the product solving and how is that benefiting you?
I use Notion to structure and organize my thoughts, workflows, and tasks efficiently.
Centralized Management with Creative Freedom
What do you like best about the product?
I love the freedom that Notion offers, especially with the Business license we have, as it allows me to create infinite pages and unleash my imagination. The ability to create and share pages easily with our clients is invaluable, and publishing pages online is a great benefit for us. Additionally, I greatly value the large Notion community that provides templates, which makes the content creation process even easier. This flexibility and community support truly enrich our experience with the tool.
What do you dislike about the product?
I think Notion could integrate with more applications, like HubSpot. Also, the integration with GitHub disappoints me a bit. Although I understand that Notion is a database, I would like to be able to have customized views of GitHub projects within Notion to coordinate them better.
What problems is the product solving and how is that benefiting you?
I use Notion to centralize everything and I have the freedom to create and share pages online, which facilitates the management of products, sales, marketing, and human resources.
All-in-One Workspace with Unmatched Flexibility and Customization
What do you like best about the product?
I like that Notion brings everything into one workspace. It’s flexible, easy to organize, and lets me manage tasks, documents, and workflows without switching tools. The customization options make it simple to build pages that fit exactly what I need.
What do you dislike about the product?
I dislike that Notion saves pages automatically, even when I’m not ready to keep them, though I’ve found a few workarounds. I also wish the page icons were more consistent—when I don’t use an emoji, it defaults to a generic page icon that makes my workspace less clean
What problems is the product solving and how is that benefiting you?
Notion helps me stay aligned with my executive by keeping all tasks, notes, and delegated work in one organized space. As an EA, it’s been useful for maintaining a shared source of truth, making sure we’re calibrated on priorities, and streamlining how we track and manage our workflows.
Effortless Daily Use with Powerful AI Features
What do you like best about the product?
I use it every day and love the ease of use and AI feature. It has everything my company posts & I love the AI Writing assistant as well!
What do you dislike about the product?
I haven't had any issues or dislikes yet!
What problems is the product solving and how is that benefiting you?
I hate reading through company policies and manuals and competitor info that gets lost but it's easy to find. Also instead of reading through, the AI feature always captures great summaries and saves a ton of time
AI Assistant Chatbot Makes Work Effortless
What do you like best about the product?
My favorite feature by far is the little AI assistant chat bot. It makes the whole process easy to use and makes me want to use it more.
What do you dislike about the product?
Our instance can be a bit convoluted, It is what you make of it but I do wish there was a bit more pre-build structure that applied to our org.
What problems is the product solving and how is that benefiting you?
We needed a centralized location to house documents such as instructions, manuals, glossaries, as well as past presentations, business proposals. This was to improve everything being in the google drive strewn about everywhere in no order.
Outstanding Knowledge Base and AI Assistant Elevate Productivity
What do you like best about the product?
The knowledge base is outstanding, provided you have enough people who are willing to take on the upkeep. The note taking for meetings outshines tools I have used that are solely for that purpose and it's getting more and more use throughout our organisation. The AI writing assistant is outstanding, particularly for sharpening and refining text to make it clearer as we can be writing about tricky subjects sometimes.
What do you dislike about the product?
Without people monitoring articles they can become out of date so think carefully about who will take ownership of that before purchasing. Search isn't quite as good as it could be and throws up a lot of unnecessary results (AI does mitigate this considerably though).
What problems is the product solving and how is that benefiting you?
With an ever increasing suite of products and processes it can be difficult to keep on top of everything - Notion's AI assistant is helping our teams get to the knowledge they need and fast.
Customizable, Beautiful, and Smarter Than Ever
What do you like best about the product?
I enjoy the customization of it, while still being aesthetically pleasing. Being able to build different forms, databases and tie it all together in one took me a bit to understand, but once the baseline knowledge was learned it got much easier. I also like the AI features that you have developed, they have improved by leaps and bounds as well.
What do you dislike about the product?
I have zero complaints on Notion to be honest. I try to convert everyone to Notion. Well I should say sometimes rolling up info still gives me a little trouble, but that's probably a me thing not a notion thing.
What problems is the product solving and how is that benefiting you?
I really have enjoyed the new Notion AI that's been developed. It can create quite a few different databases for me, very quickly. It also is more thorough than any other AI tool I've used.
Collaborative workspaces have unified project roadmaps and knowledge tracking while reducing communication gaps
What is our primary use case?
How has it helped my organization?
Notion has impacted my organization positively by allowing us to do things faster without communication gaps related to knowledge and tribal knowledge.Notion has reduced the number of back-and-forth communications between the team by at least three times. The tribal knowledge that we had has considerably reduced because people can collaboratively update the content and ensure that everything is up to date.
What is most valuable?
The best features Notion offers are collaboration and team collaboration.What stands out to me about the collaboration features is sharing knowledge. More than real-time editing, it is that people who know things can modify content accordingly so that things will always be up to date.One more thing I would add about the features is the integrations. We use Slack, which is integrated, and our Git notifications are integrated to Notion, so we can keep track of everything in a single place.
What needs improvement?
Overall, Notion is doing its purpose well. One thing I may add is that it would be great if Notion had a team chat within the tool itself.A chat function within Notion would be great and would help collaboration to be even better.
For how long have I used the solution?
I have been using Notion for almost three years.
What do I think about the stability of the solution?
Notion is stable.
What do I think about the scalability of the solution?
Notion is heavily scalable, and we did not have a problem with scalability at all.
How are customer service and support?
Customer support for Notion is great.
How would you rate customer service and support?
Negative
Which solution did I use previously and why did I switch?
Before Notion, we used Jira to manage our project management and Confluence for knowledge management. We switched to Notion because it was far easier, simple, and highly customizable.
How was the initial setup?
I purchased Notion through the AWS marketplace.
What was our ROI?
I have seen a return on investment in terms of time saved. I don't have a specific metric, but definitely a significant amount of time has been saved, at least two times over.
What's my experience with pricing, setup cost, and licensing?
My experience with pricing, setup cost, and licensing was fair.
What other advice do I have?
My advice for others looking into using Notion is that if you want a tool that helps you with many things in a single place, that is extremely simplified and heavily customizable where creativity has no limitation, Notion is the tool that helps you with everything. I have given this review a rating of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
Effortless Information Sharing Made Simple
What do you like best about the product?
This tool has spared me the hassle of managing several databases and dashboards, providing a simple way to share information with various stakeholders.
What do you dislike about the product?
I find myself wishing that the phone version of the app were more user-friendly and easier to navigate.
What problems is the product solving and how is that benefiting you?
This tool has saved me the trouble of juggling multiple databases and dashboards, offering an easy solution for sharing information with different stakeholders.
Effortless Note Organization and Work Planning
What do you like best about the product?
I appreciate how simple it is to organize my notes and plan my work.
What do you dislike about the product?
Sometimes, locating specific pages can be challenging since they may be nested within other pages.
What problems is the product solving and how is that benefiting you?
It allows for collaboration
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