Versatile and User-Friendly Workspace Solution
What do you like best about the product?
I like Notion's user-friendly UI, which makes it easy to navigate and use. I also appreciate that it just does the job, and I'm happy with it. Notion serves as an all-in-one workspace, combining note-taking, documentation, task management, and database handling into one platform, so I don't need separate apps for notes, tasks, and project tracking. The blocks-based editing allows me to create structured pages like wikis and project plans. Custom databases like tables, lists, and kanban boards are useful, and having multiple views for the same data, such as tables or calendars, is flexible and helpful. The pre-built templates for tasks and roadmaps save me time. I also value how it supports team collaboration with shared workspaces and integrates various media like PDFs and videos. Its aesthetic and flexible design lets me customize pages visually, and it integrates well with other tools like Google Drive and calendar apps for a seamless workflow.
What do you dislike about the product?
Large databases can slow down. When you have many pages, complex relations, or heavy media, the workspace may lag. Not ideal for fast, handwritten, or messy note-taking; apps like OneNote are better for quick scribbling or drawing. Learning curve; because it’s customizable, beginners may feel overwhelmed at first. Offline support is weaker; Notion is mostly cloud-dependent and less efficient offline. Not a full project-management tool; it can handle tasks, but lacks advanced features like deep automation, workload management, Gantt dependencies, etc.
What problems is the product solving and how is that benefiting you?
I use Notion to plan my studies, with an AI assistant managing my tasks based on attention span. It combines note-taking, task management, and databases in one workspace, and its blocks-based editing and custom databases make organizing easier.
My notebook
What do you like best about the product?
It's ai feature that let's us modify the notes in just seconds according to us
What do you dislike about the product?
I recently made notes on notion and it sometimes iverexplains things that are not needed that much
What problems is the product solving and how is that benefiting you?
I'm a college student so I need last minute notes so that I can take an overview of each and every topic and notion Helps me a lot in that
Shared documentation has improved async collaboration and supports thoughtful decision making
What is our primary use case?
My main use case for Notion is documentation, roadmapping, and Notion AI for note taking and summarizations.
In terms of documentation, for example, in product, I start with writing a story doc, which is a high level description of the opportunity, and then I build subpages with more specific information, such as technical design, product requirement documentation, roadmaps, and pages that are specific to domains such as commercial or compliance. I create a hub with subpages for both product and technical work as well as for alignment with other departments.
What is unique about how my team uses Notion is that we use Notion AI to transcribe calls and also use Notion AI to check with artificial intelligence how decision making on the call could be improved.
What is most valuable?
In my opinion, the best features Notion offers are easy linking of pages, great tables, AI summarizations, and AI note taking.
Notion has positively impacted my organization by allowing us to work better asynchronously. Instead of having many alignment meetings, we write our thinking down on Notion, share it with team members who can then think through a topic thoroughly and add their comments to improve our overall strategic decision making.
I have noticed specific outcomes such as fewer meetings and improved collaboration, which contributes to better alignment and fewer mistakes or miscommunication.
What needs improvement?
I think Notion can be improved by making AI meeting notes speaker-based, as when I ask to create a summary, it does not understand whether it was a specific user or a person with a specific role who mentioned something, which is important for attributing value to what people say.
Furthermore, the overall Notion AI interface on the right-hand side is less convenient than the pure ChatGPT interface because it is not full screen and feels packed and busy.
Also, sometimes tagging when I search for people to tag does not identify people immediately even though they are part of the team. It seems to have a glitch, and that is the main issue.
Maybe some track changes feature would be beneficial, as some people still prefer to use Word rather than Notion for the track changes feature.
For how long have I used the solution?
I have been using Notion for about four years.
What do I think about the stability of the solution?
What do I think about the scalability of the solution?
I have not seen any issues with Notion's scalability.
How are customer service and support?
Customer support for Notion is actually great; they are really responsive.
How would you rate customer service and support?
Which solution did I use previously and why did I switch?
Previously, I used the Microsoft Suite, and I switched because Notion is more user-friendly than SharePoint.
What was our ROI?
Unfortunately, I have not tracked any specific metrics such as time saved, money saved, or fewer employees needed that can be attributed specifically to Notion.
What's my experience with pricing, setup cost, and licensing?
My experience with pricing, setup cost, and licensing is fine, but it is quite annoying that any upgrades on Notion need to happen with all team members. It is impossible to give some features or capabilities to only a subset of users, which actually slows down the adoption of some features due to significant cost implications. I would say that has been the biggest issue with Notion, and generally, it is not cheap.
Which other solutions did I evaluate?
I did not evaluate other options before choosing Notion.
What other advice do I have?
My advice to others looking into using Notion is that change management is key. If you have employees who are really set on the Microsoft Suite, it may be challenging to switch the whole organization to Notion, and you may end up in a situation where half of your organization's documents live on SharePoint and the other half on Notion. I would rate my overall experience with Notion an eight out of ten.
Excellent for Organizing Teams and Streamlining Collaboration
What do you like best about the product?
This tool is useful for building a shared platform and organizing separate pages based on different types of work or teams. It helps keep everything structured and accessible for everyone involved.
What do you dislike about the product?
I find it challenging to lock down certain sections of pages. It can be difficult to secure specific areas as needed.
What problems is the product solving and how is that benefiting you?
Notion makes it easy to view pages and shared notes with different teams. It has been helpful for me in recording meeting notes and sharing them while collaborating with cross-functional teams at work.
Excellent for Reference and Study, Needs UI Customization
What do you like best about the product?
I like the fluidity of connection in Notion; you can make anything accessible from any page, which is great. It makes it easier to reference material from other classes and connect dots about conditions or treatments.
What do you dislike about the product?
I think the aesthetic customizability should be vastly improved. It's a little difficult, there's lots of limitations compared to most notetaking/writing software like docs, word, etc. So to get the page to look how I want is not really possible, and it took a while to understand that.
What problems is the product solving and how is that benefiting you?
Notion helps me create practice tests like my exams and makes it easier to reference and connect material from different classes.
Promising Tool but Needs Better Tutorials
What do you like best about the product?
I like that everyone uses Notion, so we're all on the same page. The AI prompt is helpful. The initial setup of Notion was easy.
What do you dislike about the product?
I'm still learning about the AI functions, so there's a learning curve. I wish there were better tutorials and interactive tutorials inside the program.
What problems is the product solving and how is that benefiting you?
Notion helps my team stay coordinated by putting us all on the same page.
Notion for Graduate Student Study Cohorts
What do you like best about the product?
Notion keeps scheduling, database, and research information in one place.
What do you dislike about the product?
It is not always intuitive or user-friendly.
What problems is the product solving and how is that benefiting you?
Organization, research
Customizable and Easy to Implement—A Game Changer for Our Team
What do you like best about the product?
The ability to customize each aspect of our database, as well as each page has been a game changer in our business. We have other software that we use, but Notion's ability to be customized (easily, and internally by our team, has been fantastic. It was also easy to implement, and took only a few days before we were fully up and running. We are using Notion on a daily basis now, by multiple members of our team.
What do you dislike about the product?
Nothing significant at this time. I guess if there was a way to utilize other AI tools from within Notion, that would be a value add for us.
What problems is the product solving and how is that benefiting you?
A simple database that multiple members of our team can use in real time. We have tried many other tools, and nothing else was both as effective and simple to implement and utilize.
Effortless Documentation, Expensive Extras
What do you like best about the product?
I like Notion for its ease of creating docs, as well as how easy it is to find and modify information. It's also very easy to set up.
What do you dislike about the product?
The voice feature doesn't work well. And the cost is too much for the Notion Plus is $10 per month - which is a bit much for me.
What problems is the product solving and how is that benefiting you?
I use Notion to quickly take notes, easily refer to them, and document things flexibly. It simplifies creating, finding, and modifying documents.
Great for Team Organization, Needs Better Support
What do you like best about the product?
I like the tools we have for organization and planning. They help me organize and share important documents with my team that are easily digestible.
What do you dislike about the product?
I wish we could have demos or 1:1 time scheduled with the Notion team to go over questions we may have. Some things were a bit confusing during the initial setup. I know you have some videos, but it would be helpful to chat with a live agent or do Zoom calls with them for 'tutorials'.
What problems is the product solving and how is that benefiting you?
I use Notion for team organization and planning, storing documents and how-to's. It helps me organize and share important documents with my team that are easily digestible.
