Notion
NotionExternal reviews
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Excellent Performance and Scalable Collaboration with Powerful AI Features
What do you like best about the product?
Excellent performance, extremely well suited for collaboration on a large scale. Integrates AI really well with a huge plethora of features. The UI has a learning curve but once you're familiar... it is adaptable, vast and highly customisable.
What do you dislike about the product?
Pretty steep learning curve, it's difficult to know where to start, the templates are a bit confusing. It's daunting.
What problems is the product solving and how is that benefiting you?
Huge company wide collaborations.
Notion Keeps Our Knowledgebase, Projects, and Notes in One Place
What do you like best about the product?
We are using notion for multiple purposes. ONe is for knowledgebase, project management, keeping all notes. It helps us lot.
What do you dislike about the product?
There is nothing to dislike at this point.
What problems is the product solving and how is that benefiting you?
Lots of problem it is solving. We'e single sourth of truth to manage records, projects, and everything.
AI-Powered Efficiency Boosts Notion's Appeal
What do you like best about the product?
I like that Notion AI can help me generate Notion pages just by typing in whatever I need. It's really helpful for organizing so everyone can see. Creating a page, database, and everything could be daunting for a first-time user, especially for our staff, but Notion AI helps us overcome this by allowing us to type in what we need, and it assists us.
What do you dislike about the product?
Well, the mobile app, Android app, there's no home button. It's really annoying. It's a learning curve to understand what other pages of database and everything is.
What problems is the product solving and how is that benefiting you?
I use Notion AI to easily generate pages and organize our work, helping new staff overcome the daunting task of creating databases.
SDR
What do you like best about the product?
The best part about Notion at an Org wide is keeping all the content in the form of documents under a single roof. I used Notion at my organization where I used to have access to all the material that is needed in my role like collaterals, product content, case studies, training materials etc.
What do you dislike about the product?
I don't think I dislike any part of the Notion offerings.
What problems is the product solving and how is that benefiting you?
For me notion helped me find documents that are needed in my day to day job responsibilitites under a single roof without a mush hassle. In word documents, it wa quite a challenge to navigate through multiple documents before finding the right one. On Notion, the possibility of creating Folders, sub folders made it easy to keep a track of required case studies, collaterals when needed.
Versatile but Limited in Handling Heavy Workloads
What do you like best about the product?
I love how I can track client projects and invoices on one board with Notion. Having everything connected in one workspace, rather than separated spreadsheets for clients, tasks, and invoices, is a big plus for me. I find the flexibility in note-taking, project, and task management very helpful. The built-in AI is also useful for writing and organizing content. The initial setup was very easy, which made the transition smooth for my team.
What do you dislike about the product?
Not useful for heavy workload
What problems is the product solving and how is that benefiting you?
Notion helps me with flexible note-taking, managing projects and tasks, structuring notes with built-in AI, and organizing everything in one workspace for client projects and invoices.
Flexible Structure with Nested Pages and Snapshots for Effortless Tracking
What do you like best about the product?
Flexible structure — you can have a database, inline databases, and freeform pages all in one place. The ability to nest pages and keep historical snapshots (like the weekly readouts) without a separate
archiving system is genuinely useful for operational tracking
archiving system is genuinely useful for operational tracking
What do you dislike about the product?
The API/automation story requires too much manual setup. Today alone we had to auth MCPs twice, deal with token expiry, and the claude.ai connector list didn't update in real time. For a tool that
markets itself as automation-friendly, the friction is high.
markets itself as automation-friendly, the friction is high.
What problems is the product solving and how is that benefiting you?
Centralizing exec-facing readouts that would otherwise live in scattered Slack threads or Google Docs. Having a single URL to point leadership to instead of forwarding Slack messages every week.
Central Knowledge Hub, Easy to Use
What do you like best about the product?
I appreciate Notion's clean and clear look. The AI search function is great and makes it easy to find information. I find it easy to use and update when needed. I like how well it works with ChatGPT, especially since it can create Notion-ready SOPs that I can easily drop into Notion. I also like that it's integrated with Slack. The initial setup of Notion was easy, which was a big plus for getting started.
What do you dislike about the product?
Getting staff buy-in and getting all teams in the company to use it regularly & efficiently. Training staff on how to use all of the features & get the best out of it.
What problems is the product solving and how is that benefiting you?
I use Notion to centralize information, improve visibility, and it solves the issue of information being stored by individuals. It houses SOPs, training documents, and helps track and monitor projects and tasks.
Simple, Minimal UI Packed with Powerful Tools
What do you like best about the product?
Simple UX and a clean, minimal UI, but still packed with powerful tools. It basically lets me do almost anything across different workflows without feeling cluttered or complicated.
What do you dislike about the product?
There aren’t enough useful, usable AI features integrated consistently across the tools.
What problems is the product solving and how is that benefiting you?
Documentation, product development, and customer support.
Versatile and User-Friendly Tool for Team Collaboration
What do you like best about the product?
I like how simple and intuitive Notion is to use. There are no overcomplications in creating pages or tables; everything just comes naturally. The user experience is really good, making it easy to figure out how to do things. I also appreciate its versatility, as I can use various features to create a CRM, a web page, a task planner, or even a template for my team. Customizing it for our specific use case is straightforward. Additionally, setting it up was really easy for me. I just got an email and started using it instantly.
What do you dislike about the product?
I like to be able to use my preferred Gen AI tool with Notion. For example, I would like to start using Claude within Notion.
What problems is the product solving and how is that benefiting you?
Notion brings different tools in one place, like our CRM and memos. It's a single solution for task management, knowledge sharing, and tracking everything, making it super helpful for our team.
Versatile Tool with Streamlined AI Integration
What do you like best about the product?
I really like and leverage Notion's AI feature since it allows me to start a new page with almost zero effort. It has saved me a lot of time by coming up with the best practices for document design. I found the AI tool super fast and easy to understand. I'm pretty new to the company, and Notion helps me learn what was already discussed before because it keeps all the information in one place. The initial setup was very easy for me since I'm familiar with the tool, and it's just another SAAS and desktop tool.
What do you dislike about the product?
Maybe I didn't find it, but I'd like an option to ask, like Claude Code, which has the option to toggle between chat and agent. Honestly, I'm not sure if it already exists, but integration with Datadog would be great. I also use Onyx to build my team's assistant, and I found it pretty complex to define which page to expose in both Onyx and Notion.
What problems is the product solving and how is that benefiting you?
I use Notion for documentation, enhancing observability and transparency in management and tasks. It helps build new processes, and the AI feature saves time by designing documents with best practices.
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