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Notion

Notion

Reviews from AWS customer

5 AWS reviews

External reviews

10,015 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Clara A.

Outstanding Experience with This Software

  • January 08, 2026
  • Review provided by G2

What do you like best about the product?
It’s automation futures and the ability to pretty much create whatever I want
What do you dislike about the product?
This software isn't particularly user-friendly; it requires a significant amount of dedication and time to tailor it to your needs.
What problems is the product solving and how is that benefiting you?
My organization skill and it’s helping hold me accountable, which benefits me with my job the role I’m taking on requires a lot of information


    Financial Services

Effortless Document Creation and Intuitive Notion AI

  • January 08, 2026
  • Review provided by G2

What do you like best about the product?
I love how easy it is to use the template formatting to create documents, specifically SOPs. Additionally, I love using Notion AI to quickly find the answers to a question. I also love how intuitive notion is as a whole.
What do you dislike about the product?
I dislike receiving notification everytime one of my teammates makes an update.
What problems is the product solving and how is that benefiting you?
The largest problem that Notion is solving for us right now is allowing to quickly and efficiently create documents that can be shared with our entire company so quickly. Because we are a predominantly remote team, this makes sharing institutional knowledge significantly more convenient.


    Andrew D.

Perfect for Small Teams to Organize Projects and Ideas

  • January 08, 2026
  • Review provided by G2

What do you like best about the product?
It's a great place for our small team to create mini-CRM style systems, track our projects as well as plan for future ideas/executions.
What do you dislike about the product?
Some of the tools within each page take some getting used to.
What problems is the product solving and how is that benefiting you?
Gives us a place to combine ideas easily. I like the integration of the AI system to quickly create tables/etc.


    Manufacturing

Effortless Custom Database Creation and Team Collaboration

  • January 08, 2026
  • Review provided by G2

What do you like best about the product?
Create custom database easily. Easy to share with my team members.
What do you dislike about the product?
Having to use/make hyperlinks to link databases together.
What problems is the product solving and how is that benefiting you?
Knowledge across enterprise.


    Jon N.

Flexible and Structured—A Game-Changer for Our Team

  • January 08, 2026
  • Review provided by G2

What do you like best about the product?
It’s flexibility but yet remaining structured
What do you dislike about the product?
It’s high learning curve but this is a by product of its extensibility
What problems is the product solving and how is that benefiting you?
Staying organized and consolidating my notes and thoughts


    Dharamveer p.

Ultimate Flexibility for Custom Workflows

  • January 08, 2026
  • Review provided by G2

What do you like best about the product?
What I like most about Notion is its flexibility. I can create custom databases, track tasks, and structure information exactly the way I want. It’s a one-stop workspace that adapts to my workflow.
What do you dislike about the product?
What I dislike about Notion is that it can feel slow with large pages or heavy databases. The learning curve for new users can also be steep, and sometimes advanced features take time to set up properly.
What problems is the product solving and how is that benefiting you?
Notion solves the problem of scattered information and disorganized workflows.
It brings notes, tasks, project plans, and documents into a single, structured workspace. This helps me keep everything in one place, track progress easily, and collaborate with others more effectively, saving time and reducing confusion


    Kelsey G.

Empowers Team Alignment with Easy Setup

  • January 08, 2026
  • Review provided by G2

What do you like best about the product?
I think Notion is super user friendly. I really like the customization options that they give us for building out different documents or pages. It's also really easy to share and customize the permissions, which I find very convenient.
What do you dislike about the product?
Some of the UI features on Notion are not my favorite. It's sometimes a little bit hard to do simple things like insert an emoji, for example, or things like that. There are a couple of different keyboard shortcuts or things like that that I wish were a little bit easier, but it's just basically a learning curve. And once you learn how to do it, you remember.
What problems is the product solving and how is that benefiting you?
Notion makes sharing information easy, enabling self-service for employee questions. It keeps us aligned on company initiatives and projects, and provides status updates across departments.


    Furniture

Essential Daily Tool for Startups

  • January 08, 2026
  • Review provided by G2

What do you like best about the product?
For a startup like ours, where change happens frequently, it's a great space to reference company standards, team standards, and training sessions. It's easy to navigate and quickly becomes a constant daily tool.
What do you dislike about the product?
Not everything is updated as often as it should be. This can be a problem when you rely on your team's Notion for SoP.
What problems is the product solving and how is that benefiting you?
Notion keeps our company on the same page by compiling all relevant standards and practices for the global team in one place.


    Dustin S.

Efficient Setup but Watch for Subscription Costs

  • January 08, 2026
  • Review provided by G2

What do you like best about the product?
I have used Notion to make a family hub for calendar, tasks, chores, meal planning, and another tool for career search and networking tracking. It helps me quickly build the databases and structure for inputs, so I can spend more time using the tool rather than creating it. It also allows for me to make a basic setup quickly and then customize it myself. I like the integration and connection it has to some external services. I can use my Gmail and Google Calendar and to-do to sync between Notion workspace and my other digital tools with Google.
What do you dislike about the product?
I was surprised and disappointed that I need a paid subscription for each workspace I would have. I don't understand the difference rather than keeping things separate instead of in one workspace.
What problems is the product solving and how is that benefiting you?
Notion helps me build databases quickly, so I can spend more time using it rather than setting it up. I also like that I can sync Notion with Gmail and Google Calendar, integrating my digital tools seamlessly.


    Timothy D.

Ultimate Flexibility: Build Your Workspace Like a Lego Set with Notion

  • January 08, 2026
  • Review provided by G2

What do you like best about the product?
It’s a Lego set for work

Notion is basically “pages + blocks + databases” that you can assemble into docs, wikis, project trackers, and more. That flexibility is the magic Docs + databases in one place (the “single source of truth” effect)

You can write the spec and track the tasks and link the research and publish the result—without everything living in separate apps. Notion explicitly positions itself for knowledge bases and projects in the same workspace.Notion has an integrations hub (Slack/Jira/GitHub/Asana etc.), plus Synced Databases so external systems can show live-ish data inside Notion.
Notion
+1

And for custom work, the Notion API exists for building your own integrations/workflow
What do you dislike about the product?
It’s easy to build a “beautiful mess”

Notion’s flexibility can turn into:

12 dashboards

40 databases

0 clarity

Translation: you can accidentally create a productivity theme park that you maintain instead of using.Easy to start” ≠ “easy to master”

Basic pages are friendly. But databases, relations, rollups, permissions, and stable workflows have a learning curve (and teams often implement them inconsistently).

3) Support can be uneven depending on plan + issue type

Officially: Notion provides support channels like email and in-app chat, and there’s a large Help Center/Academy.
Notion
+2
Notion
+2

Reality: response time and depth can vary—especially for tricky bugs or account recovery (and enterprise tends to get priority). That variability is a planning risk if you’re running mission-critical ops in it.

4) Lock-in + exports

You can export, but complex database setups don’t always translate cleanly to other tools. If you go all-in, treat it like a platform choice.
What problems is the product solving and how is that benefiting you?
Problems it solves

Fragmentation: notes in one place, tasks in another, “final” docs in 3 more.

Amnesia: you reinvent systems because old thinking isn’t captured.

Context switching: bouncing between apps kills momentum.

Unsearchable reality: you can’t find what you already wrote.

Benefits we actually get

A real operating system for the venture: knowledge + execution + publishing.

Faster creation loops via Notion AI (draft → refine → store → reuse).
Notion
+1

Better retrieval when using AI connectors across tools (if you wire them up).
Notion

Integrations + API options to grow into automation later.
Notion
+1