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Notion

Notion

Reviews from AWS customer

2 AWS reviews

External reviews

8,920 reviews
from and

External reviews are not included in the AWS star rating for the product.


5-star reviews ( Show all reviews )

    Ashley B.

From blank page to publish-ready: Notion AI accelerates our help center and ops docs

  • October 02, 2025
  • Review provided by G2

What do you like best about the product?
The writing assistant fits directly into our daily documentation workflow. I can outline, draft, and refine help center articles without leaving Notion, which keeps context intact and speeds up publishing. It plays nicely with our existing content system and editorial style, helping maintain consistency across multi‑brand help centers. Our team’s broader AI adoption for content and ops has reduced tedious work and shortened feedback cycles.
What do you dislike about the product?
For longer procedural guides, I’ve found it works best to prompt in smaller chunks and then stitch sections together. That’s manageable, but worth noting for complex docs.
What problems is the product solving and how is that benefiting you?
First‑draft generation for help center articles and SOPs, then quick polish passes to match our voice. Standardizing structure across multiple client help hubs without repetitive rework.

Faster doc turnarounds and fewer handoffs. AI‑assisted drafts let us publish updates sooner across several brands, keeping training and onboarding materials current. Reduced “blank page” time for new initiatives. Even when output needs edits, we start from something structured and on‑topic, which improves momentum. Team productivity lift as more work shifts from tedious drafting to higher‑value editing and review.


    Shannon G.

The Ultimate Life Organization and Productivity Tool

  • October 02, 2025
  • Review provided by G2

What do you like best about the product?
Notion has completely transformed the way I organize my personal and professional life. It combines the best parts of a planner, project management system, and knowledge hub into one intuitive platform. I love how flexible it is, whether I’m tracking daily habits, managing long-term work projects, or collaborating with my marketing team, Notion adapts to fit my workflow.

The customization options are endless, from simple to-do lists to complex dashboards with databases, templates, and integrations. I especially appreciate how everything stays connected—no more scattered notes across multiple apps. Plus, the clean interface keeps me focused, and the ability to access everything on desktop and mobile means I can stay on top of things anywhere. Also really like the AI Writing Assistant.

If you’re looking for a single tool to streamline your tasks, projects, and ideas, Notion is hands down the ultimate solution for productivity and life organization. I just love it.
What do you dislike about the product?
Can be overwhelming if you don’t start with a clear system, but not something that can't be overcome.
What problems is the product solving and how is that benefiting you?
Notion helps me solve the problem of having my work information and tasks scattered across multiple tools. Before, I was juggling between OneNote, note-taking apps, spreadsheets, task managers, and documents and (lots of) things still slipped through the cracks. With Notion, everything lives in one centralized workspace that I can structure exactly how I need.


    Christopher F.

Notion: Versatile and Cost-Effective, But Navigation Needs Work

  • October 02, 2025
  • Review provided by G2

What do you like best about the product?
I love how Notion allows me to manage databases, tasks, and projects seamlessly, making my work and personal productivity needs more organized. The ability to convert my Evernote items to Notion in one click was a huge plus. The AI features in the business version are incredibly beneficial and justify the cost.
What do you dislike about the product?
I find the navigation in Notion to be problematic, particularly the left-hand navigation. While I appreciate the idea of tapping groups, I struggle with finding items within the taxonomy and would prefer a more structured approach to locating things. The current search functionality does not always meet my needs.
What problems is the product solving and how is that benefiting you?
I use Notion to manage databases, tasks, projects, and events efficiently, enabling me to perform proofs of concept and streamline my workflow.


    Arthur M.

My home for Work and Life

  • October 02, 2025
  • Review provided by G2

What do you like best about the product?
Notion is my #1 most frequently used platform. I use it to organize my documents, make to-do lists, and create & manage databases. I love the AI integration, which allows me to ask questions referring to specific notes, whole sections, or my entire Notion account, as well as action on them (ie: review the AI transcript from my last meeting, break down the project discussed into tasks in a Gantt chart) which will appear in my daily to-do list, separated by due date. I've also used Notion to create public-facing documents and databases, complete with sections and navigation that make it easy to use for my readers. Overall, I would recommend Notion to anyone, whether it is for personal use or professional use - the implementation is easy, Customer Support has been top-tier, and it has truly made my life easier.
What do you dislike about the product?
I wish that Notion would be more tightly integrated with Notion Mail (Mac/Windows/iOS) - and I believe that this is something in their roadmap. I would love to be able to take an email from my inbox, convert it to a task in a specific Notion database, and remove it from my inbox view completely. This would allow me to use my Notion Mail as an "Inbox" of tasks and communications, and properly transfer "task emails" into tasks on Notion, so I don't need to juggle both Notion and Notion Mail to ensure everything is done at the end of the day.
What problems is the product solving and how is that benefiting you?
Having all of my notes and databases in one place, empowered by AI, allowing me to be far more efficient with my time, rather than juggling multiple platforms. The AI meeting transcription & summary functionality has been extremely beneficial, allowing me to focus on being present in meetings instead of focusing on furiously writing (and rewriting) notes.


    Callum D.

AI Meeting Notes in Notion Are a Game-Changer!

  • October 02, 2025
  • Review provided by G2

What do you like best about the product?
I love how Notion's AI meeting notes have become an essential tool for my work as a program manager. It efficiently captures and presents meeting details, reducing the distraction caused by my ADHD. The ability to link databases is incredibly useful for creating integrated task tables and personal trackers. Notion’s agentic functionality also allows me to create a custom project manager agent, which I thoroughly enjoy using.
What do you dislike about the product?
I found the initial setup of Notion quite challenging, especially when I first attempted to use it about eighteen months ago. It seemed like a lot to set up, especially given my ADHD, which made the process overwhelming. The initial barrier to entry was significant enough to turn me off from continuing with it until I later decided to use ChatGPT for help. Additionally, the flexibility of the AI agent integration with Notion could be improved. While I can specify an agent, I cannot seamlessly use it in all contexts like by pressing the space bar or selecting text, which limits its convenience. I also perceive the barrier to entry for new users as quite high, particularly for those who may not be as technically skilled, which makes recommending Notion to individuals like my mother, who rely on basic software functions, challenging.
What problems is the product solving and how is that benefiting you?
I use Notion to capture AI meeting notes, preventing distraction and wandering focus. It efficiently organizes tasks into a database, easing my workload, particularly due to my ADHD, and provides actionable insights.


    Meghan L.

Limitless Productivity with Robust Features

  • October 02, 2025
  • Review provided by G2

What do you like best about the product?
I love Notion's databases and dashboards, but the addition of Notion AI to my workspace has been the ultimate gamechanger. Notion AI has significantly enhanced my productivity. The AI has created dashboards with quick links giving me immediate access to essential project information. It has taken my disjointed pages and reorganized them for me. I also think that the capability to turn anything into a website with little effort is a huge advantage. The platform's robust capabilities and limitless applications make it incredibly valuable.
What do you dislike about the product?
I find the search functionality lacking as it doesn't always bring up the most relevant or recent items I've worked on. Instead, it shows random results, which can be frustrating when I'm trying to quickly find specific information. I wish the search results could be more specific and prioritize recent and relevant entries.
What problems is the product solving and how is that benefiting you?
I use Notion to boost my productivity by creating dashboards and hubs with quick links. Its databases link to external sources, allowing me to access project information effortlessly. The tool's robust features and limitless applications are crucial for my workflow.


    Emily T.

Notion is my favorite tool for everything organization

  • October 02, 2025
  • Review provided by G2

What do you like best about the product?
I like that I can organize databases with multiple documents, notes, etc. I use the AI tool often to put pages together and I also enjoy being able to use it as a scratch pad. Integrations are very easy as well. We use some integrations to do reviews of support ticket employees, for example. Everything is super easy to use and we use it all day every day.
What do you dislike about the product?
Sometimes I get a little lost, but I have been working on how everything is organized.
What problems is the product solving and how is that benefiting you?
Notion helps speed things up for us and keep certain information all together. For example, we use it for Quarterly Performance Reviews.


    Kha B.

Notion - Khalifa

  • October 02, 2025
  • Review provided by G2

What do you like best about the product?
I really appreciate how this tool allows you to organize your thoughts so effectively, as well as the wide range of information you can manage to build your ideal workspace.
What do you dislike about the product?
The only downside I can immediately think of is that it’s a separate subscription for each workplace which isn’t a huge deal but sometimes it does affect a few things.
What problems is the product solving and how is that benefiting you?
I manage several personal TikTok accounts, and I find Notion extremely useful for organizing my various ideas and thoughts for each one. It also serves as a central place where I can track my growth and keep up with my to-do lists.


    Higher Education

I love Notion

  • October 02, 2025
  • Review provided by G2

What do you like best about the product?
I love Notion as it's a great project management software for my office. I converted my office from Monday because it would help streamline our efforts, provide better insight into capacity and project status, and allow for better cross-functional visibility.
What do you dislike about the product?
I wish there was database merging and more advanced features in database management. Ex. I'd like to see further development of database permissions.
What problems is the product solving and how is that benefiting you?
Notion is helping me and my team tackle a few recurring pain points:
• Fragmented information – Before, resources, deadlines, and updates lived across email, Word docs, shared drives, and slide decks. That led to confusion, duplicate questions, and wasted time.
• Status visibility – It was difficult to know at a glance which projects were on track, overdue, or blocked. This often required manual check-ins and repeated meetings.
• Rigid tools – Previous platforms (like Monday or Google Docs alone) didn’t allow us to build custom workflows or tailor the workspace to our programs’ unique needs.

How that’s benefiting me:
• Single source of truth – Notion gives us centralized, always-up-to-date hubs for each program, so faculty, staff, and leadership all reference the same information.
• Automated clarity – With formulas, rollups, and database views, deadlines automatically sort into categories like “Overdue,” “Due This Week,” etc., which cuts down on back-and-forth and lets me spot risks early.
• Efficiency and focus – By reducing the constant chase for updates and resources, I’ve eliminated hours of manual check-ins each week. This frees me up to focus on higher-value planning, problem solving, and building better workflows.
• Stronger collaboration – Team members and stakeholders engage with the same dashboards, comments, and linked tasks. That transparency reduces miscommunication and builds trust.


    Russell P.

Notion, it started as my second brain and now it's almost as indispensable as my real brain.

  • October 02, 2025
  • Review provided by G2

What do you like best about the product?
It's not just a way to capture things but the ability to connect text blocks, databases and so on means that I can build a relly powerful way to capture and more importantly, find and use, almost every digital asset in my professional and personal life. I use it For knowledge management many times a day. Every day.
What do you dislike about the product?
Sometimes the text editing and formatting can seem clunky if you expect it to work the same way as Microsoft Word or Google Docs. Once you learn you way around though, it's manageable.
What problems is the product solving and how is that benefiting you?
I have too many things to keep track of as a Fractional Executive, Board Advisor and Consultant. Using Notion with connected databases, allows me to be so much more efficient in capturing what's important, storing it in the right places and referring to it, finding it and using it when I need it.