Workflow templates have transformed meeting follow‑up and now streamline shared task tracking
What is our primary use case?
Notion started out as a personal tool, and then I used it within a previous role to track projects as they were assigned to different parties. I introduced it within my current role to have as a landing space for shared materials and commonly used phrases, as well as track some key outputs.
In my current role, I use Notion as a way to have quick access to information. With the linking feature within Notion, I can create simple pages that have a title such as an introduction email template, and then I can click that link to access the template I have created. I worked through a lot of our processes so that we have templated items that we can quickly access.
My main use case includes having one other teammate that I primarily work with. She usually views Notion, although she could edit within Notion pages. Primarily, it is myself using it. Notion is effective as a shared workspace.
In my organization, we use Notion within our team primarily, and we use it as a private cloud.
What is most valuable?
In my opinion, the best features Notion offers are how easy it is to copy and paste templates and copy and paste certain features, such as lists or checkboxes. It is very easy to create a new page and build them out from nothing. Although I typically use templates because I feel there are many options.
Notion has positively impacted my organization because I was able to create a workflow with very low startup cost.
The workflow I created with Notion definitely saved us time so that we could synthesize what we were working on and visualize it versus having a simple checklist or having to track something through chats or emails. Having a landing page where we are able to track tasks being completed through different stages is helpful. It saves us money because not only is it more efficient, but the overall cost of Notion is low compared to other services.
What needs improvement?
In terms of improvement, the library of templates and how they are sourced in Notion could be enhanced. It is not something I interact with super frequently because once I build out a dashboard, I stick with what I know. However, I usually am grabbing templates from either influencers or YouTubers that have created something and walk through what they created themselves. Having strong partnerships with those members or having a way to search through the library with featured members might be interesting.
Regarding improvements in Notion, I watch many videos about it on YouTube and LinkedIn Learning. Building out a database for specific industries might be helpful, specifically for project managers within certain fields.
What do I think about the stability of the solution?
Notion is stable; everything is there when I need it to be there.
What do I think about the scalability of the solution?
It can be tough to scale Notion and streamline how I create all the different pages. I am sure there is a way to do that; I might not have the skill to do it.
How are customer service and support?
I have not needed to use one-on-one customer support for Notion, but I do use the YouTube page to learn more.
How was the initial setup?
My experience with Notion's pricing, setup cost, and licensing was streamlined and simple.
What was our ROI?
I have seen a return on investment with Notion; it probably cuts our time in half for post-meeting review. It is probably cost-effective by 80%. Notion is much more affordable than some of the other options.
Which other solutions did I evaluate?
I had tested out Monday.com, but found it to be a rather expensive service. Before choosing Notion, I evaluated Monday.com.
What other advice do I have?
I usually get my templates in Notion from another user, sometimes watching a YouTube video where they have created their template and are offering it for use.
There are many options in Notion, which is why I do not always create my own pages and use templates instead.
I would tell people looking into using Notion to watch tutorials and find the best templates so that they can get really good inspiration for what to create because starting with a blank page can be really daunting.
I Notion and I always tell people to give it a chance. Overall, I would rate this review an 8.
Helpful Custom AI Agent with an Easy-to-Navigate, Highly Customisable UI
What do you like best about the product?
Custom AI Agent is helpful.
UI is easy to navigate, with lots of customisation you can made.
What do you dislike about the product?
The pricing feels a bit too high—overall, it’s too expensive.
What problems is the product solving and how is that benefiting you?
Note-taking, especially for transcribing meeting notes.
Transforms Team Efficiency with AI and Ease of Access
What do you like best about the product?
I really appreciate Notion for managing projects across our team and using the AI capability to summarize things. It helps in the consolidation of knowledge management, project management, enterprise search, and utilizing the AI writing assistant. What I like most about Notion is the ease of access and the AI capability. Being able to search across multiple projects to identify key themes has allowed us to be more efficient in our work. Overall, it's a great tool!
What do you dislike about the product?
Nothing!
What problems is the product solving and how is that benefiting you?
I use Notion for managing projects across our team and summarizing with AI, consolidating knowledge management, project management, and enterprise search, improving efficiency.
Freedom to Create Titles, Topics, and Sections
What do you like best about the product?
I have freedom of creating titles, topics, and sections.
What do you dislike about the product?
sometime I wish I can make a directory tree
What problems is the product solving and how is that benefiting you?
Documentation
Flexible & Feature-Rich, Needs Better Offline Support
What do you like best about the product?
I like Notion for its flexibility and feature set. I don't need to recreate the wheel to have a layout match my understanding of a topic. The initial setup was very easy.
What do you dislike about the product?
Offline usage could be improved to be better synced, even for free users. Better integration of AI. Right now it seems almost like a chatbot.
What problems is the product solving and how is that benefiting you?
I use Notion for organizing a wide variety of topics in a way that reflects my understanding, without recreating the wheel to match my layout needs.
Versatile Yet Complex for Business Use
What do you like best about the product?
I like Notion a lot because it can store information in different formats. I appreciate that there are templates for different types of projects, which makes setting things up easier. I also like that I can collaborate with people on there.
What do you dislike about the product?
It's not that easy to understand how databases work or templates. It feels a bit too technical maybe. It takes time for me to figure out how to actually do more complicated things, and I don't know any single place to find information. When I tried to connect it to Zapier and Calendly, it didn't work.
What problems is the product solving and how is that benefiting you?
Notion acts as the database for my business. Everything I need for my business lives there, making it easy to find information when I need it.
Efficient Meeting Setup, Seamless Interface
What do you like best about the product?
I find Notion to be excellent for work, meetings, and overall communication. It allows me to create my meetings a lot quicker. The AI form is particularly helpful as it lets me input my ideas and easily dictate them into a meeting format, which is easy to read. Additionally, the initial setup of Notion was very easy, making it accessible for me to start using without hassle.
What do you dislike about the product?
Nothing
What problems is the product solving and how is that benefiting you?
Notion allows me to create my meetings a lot sooner and quicker. The AI feature helps by turning my ideas into a readable meeting format, streamlining the process.
Notion as a Complete Company Operating System Across Teams
What do you like best about the product?
It has enabled us to build a complete company operating system that connects across marketing, product and documentation/knowledge management. We integrate Notion across our stack - especially Workspace and Slack.
What do you dislike about the product?
My carefully crafted linked databases sometime get mystery duplicate fields and I don't know why
What problems is the product solving and how is that benefiting you?
Notion brings project management and knowledge across the entire organisation into one domain and now with Notion AI it is a supertool.
All-in-One Productivity System with Room for Smarter Accountability
What do you like best about the product?
What I like best about Notion is its flexibility and ability to act as an all-in-one workspace. I can plan my studies, track my daily routine, manage tasks, and organize everything in a structured way—from detailed modules to everyday activities. It feels like a personal system that I can design exactly how I want. The seamless syncing across mobile, laptop, and other devices makes it even better, as everything stays updated and accessible anytime, anywhere.
What do you dislike about the product?
What I dislike about Notion is that it feels too passive once everything is set up. I can create detailed plans, routines, and task systems, but if I start skipping tasks or lose consistency, Notion doesn’t actively push me to stay on track. There’s a lack of smart, behavior-based reminders or accountability features. It would be much better if it could recognize when I’m falling behind and give more proactive, human-like nudges instead of just acting as a static planner.
What problems is the product solving and how is that benefiting you?
Notion solves the problem of scattered tools and unorganized workflows by bringing everything into one place. Before using it, I had my notes, tasks, study plans, and work-related documents spread across different apps, which made it hard to stay consistent and focused. With Notion, I can structure everything the way I think—whether it’s planning my study modules, tracking daily routines, or managing company tasks.
For me, the biggest benefit is clarity and control. I can see exactly what I need to do, break things down into manageable parts, and keep everything connected in one system. It reduces confusion, saves time, and helps me stay organized across both my student life and professional work.
Flexible Workspace, Needs Better Maintenance
What do you like best about the product?
I like the flexibility of each page in Notion, allowing me to configure it however we like. I really like the AI meeting notes functionality. Notion's doing a very good job of summarizing transcripts and actions. I've started to use Notion AI recently to take those transcripts and actually create documentation from them. These are the features that I'm really enjoying at the moment.
What do you dislike about the product?
I think the road mapping is a little bit clunky. And I think, generally, it's the difficulty to keep it up to date. We do have a lot of orphaned pages. It's not that easy to keep up to date.
What problems is the product solving and how is that benefiting you?
I use Notion to manage projects with Kanban, document our work, and keep our team aligned with a central hub.