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Notion

Notion

Reviews from AWS customer

3 AWS reviews

External reviews

9,418 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Daniel P.

Excellent multi-project project management app. Notion Database functionality and AI sets it apart.

  • January 19, 2026
  • Review provided by G2

What do you like best about the product?
I used the AI feature to create multiple projects and a combined Task tracking database for each project and an aggregated all Tasks view. This would have taken me more than an hour in other products, but I accomplished it in about 2 minutes of typing and ~5 minutes of letting the Notion AI instantiate the projects and task tracker.
What do you dislike about the product?
The Chrome Screen capture app is not as good as Evernote's industry leading screen capture. A little more development and Notion's could equal Evernote's.
What problems is the product solving and how is that benefiting you?
I manage multiple discrete business and personal projects. Each has its own set of knowledge and tasks. Mentally, I need to keep them separate and look at each project alone. Yet, I also need to see time-based view of all project tasks' status and due dates to manage my own and my team's work cadence.


    Mitra K.

Notion Keeps Everything in One Place for Easy Team Collaboration

  • January 18, 2026
  • Review provided by G2

What do you like best about the product?
Notion keep's everthing in one place such as notes, task , plans and documentation. making it easy to stay organised and collaborate with the team efficiently.
What do you dislike about the product?
The learning curve can feel a bit steep at first, especially the first time you use it.
What problems is the product solving and how is that benefiting you?
Notion helps me organize content workflows and marketing plans for the health checkup website in one place, which improves team coordination, makes tracking progress easier, and boosts overall productivity.


    Rahul M.

Effortless Organization: Notes, Tasks, and Calendars All in One Place

  • January 18, 2026
  • Review provided by G2

What do you like best about the product?
Moving things from one to another is effortless, Very easy to customize, Easy to understand, Notes, tasks and calendars are available in one place.
What do you dislike about the product?
It takes more time designing pages, If not organized well, pages become messy, large projects may lag.
What problems is the product solving and how is that benefiting you?
Everything stays same as we make, Checklists shows progress clearly, Notes, tasks, plans and ideas in one place. Boards helps me see what is done and what is pending.


    Penelope C.

Intuitive and Well-Integrated, But Pricey

  • January 18, 2026
  • Review provided by G2

What do you like best about the product?
I like how Notion is intuitive and beautifully designed. It integrates well with our SaaS and makes organizing things like our database of wikis, notes, and employee handbook easier. Notion's AI during calls for note-taking helps reduce noise from the built-in call notes, and the initial setup was super easy. Overall, it's a great product, and we love it!
What do you dislike about the product?
The pricing is a bit steep
What problems is the product solving and how is that benefiting you?
I use Notion for our wiki database, note-taking, and organizing the employee handbook, with AI notes reducing call noise.


    Grace M.

Great Organizational Tool, Needs More Customization

  • January 17, 2026
  • Review provided by G2

What do you like best about the product?
I use Notion for keeping organized for work and my personal life. I appreciate the connection with my Google Calendar, as it helps in recording my meetings and taking notes. I like the checklists feature because it helps me remember what was covered in meetings and what I need to do next. The initial setup was very easy for me because my coworker Shelby Snapp gave me her template.
What do you dislike about the product?
I think Notion could be more customizable for different trackers. It's challenging for me to track my finances since I don't work a normal 9-5 job and don't get weekly paychecks.
What problems is the product solving and how is that benefiting you?
I use Notion to keep organized, connecting with my Google Calendar. It records my meetings, takes notes, and the checklists help remember what was covered and what I need to do next.


    Rusira Sathnindu

Minimal workspace has organized policies and student records and improves team collaboration

  • January 17, 2026
  • Review from a verified AWS customer

What is our primary use case?

My main use case for Notion when I was using it was for keeping the company's internal documents as well as spreadsheets and databases.

All of the company policy documents, including instructions and standard operating procedures, were documented inside Notion. They were organized in a very nice way and people were given access according to their requirements. That is how we used Notion for keeping internal documents.

In my previous company, which was a bootcamp company, we had a student database where the people who were currently in the program and currently active were tracked. This was not a CRM, so that information was kept in Notion databases. We kept spreadsheets for each cohort with student information and any other linked pages. That is how we used Notion's database to keep track of our students.

What is most valuable?

The minimal user interface is one of the best features Notion offers in my opinion. I really love that and our company also really loved that, along with the ability to visually format everything with markdown and the many formatting options in Notion. It starts with just a notepad and then gives so much more. That is one of the main key things we love about Notion—its minimal nature and at the same time its powerful capabilities.

The minimal interface and formatting options improved my workflow and made things easier for me and my team because the team was very into minimal user interfaces. They were design enthusiasts, so they really loved that. I would not say it directly impacted optimized efficiency because it is just the UI. However, it provided a very easy way to keep all the data and an easy way to format all the data in one place. It was very efficient. The links between Notion pages are also noteworthy. In a spreadsheet, you can link any page and in a page you can link another page. These kinds of links really help to keep things very organized, which I would say is a really great feature that actually helped people rather than searching Google Drive and sending links over Google Drive share links. That was a nightmare. But Notion with its linking capabilities is really cool and really helpful.

One of the features Notion has that is valuable is collaboration tools, which are really good. Integration tools are also impressive. In integrations, we used a lot of automations that they had to offer. They had webhooks and they had send an email function. Basically, when something updates—I mentioned that we use it for our student database—when something updates on the student database, we had a webhook setup. The updated information would be sent from that webhook over to our server, and on our server we do some kind of processing and sending out emails. Having those webhooks built-in is really a good advantage. Google Sheets does not have that; you have to buy external plugins and they do not even work sometimes. But Notion having them out of the box is really useful.

Collaboration support is actually something really good in Notion, but almost all the new platforms have that. Another thing is giving access control, so you can group people and give access to a team. The access controls are really useful. As I mentioned, we have a lot of documents inside Notion and most of them were given access by department. You can group people into a department and give access to that department only for that document, which is a really useful feature.

What needs improvement?

One of the main frustrations I have is the pricing of Notion. It is really pricey; we even used to call it pretty pricey for an expensive notepad. Notion has a per-user pricing model, but I think if it was per-organization pricing with a flat rate for the whole organization regardless of how many new people join, that would be really awesome. But with their current pricing models, especially for a growing organization when scaling from ten to one hundred employees, it is going to cost a lot of money. It is ten dollars as I remember, but that is a lot because you have to pay it per person.

Another issue is that sometimes their markdown editor has a great many features, but sometimes the markdown editor breaks. When I copy something from ChatGPT and paste it there, sometimes the content gets messy. Only sometimes, but when it gets messy, it is really hard to fix things up. I might have to delete the entire thing and do everything by hand. So there are some bugs related to the markdown editor, but that is not always the case. The main pain point I would say is the pricing model.

I do not have more needed improvements to add regarding integrations, performance, or mobile experience. Those areas are good in my mind. I have not actually used the mobile app a lot, but from other sides that is all good. The main two needed improvements I would suggest are a better pricing model and fixes for some bugs in the markdown editor.

For how long have I used the solution?

I have used Notion for more than one year, but that was about six months ago. Recently we switched to a different product in our new company.

What do I think about the stability of the solution?

Notion is stable. I do not think I have seen any kind of downtimes while I was using it.

What do I think about the scalability of the solution?

Notion's scalability is not a problem for us because it is hosted and they are taking care of it. But as an organization, when we scale up, the pricing tends to go very high.

Which solution did I use previously and why did I switch?

Previously, we used Google Docs and Google Sheets, and the main reason that we switched was that it is really hard to find a file. The files keep getting missing and you have to share links with people. That is why we switched from Google Drive.

What was our ROI?

I would say before Notion, keeping documents for students and policy documents took a lot of time. I would say per document, Notion saves at least ten minutes because of easy organization and sharing skills. So per document, ten minutes would make, for a week, it would have saved us hours. I would say two to three hours it would have saved, and that is actually a pretty good number.

Which other solutions did I evaluate?

Not actually before using Notion, but as I said, I used Notion in my previous company. Since joining this company, I suggested using Notion and we tried it as well, but then again because of the pricing, we actually did not go with it. I tried another platform called Appflowy, which is basically a self-hostable open-source clone of Notion. But that has a lot more bugs than Notion and did not have that many features, so we decided not to go with it. In my mind, Notion is good, but the pricing is the only thing that is keeping me from fully embracing it.

What other advice do I have?

Notion is a great product, but I know it is very pricey. It comes with a lot of features and it might be able to replace a lot of software that you are currently using, such as Google Sheets and sometimes some kind of automation software. Recently Notion launched an email client as well. It has the ability to replace a lot of software you use. So just study it carefully and see which areas of your workflow Notion can apply to, and then go for it. Because it is pricey, but it is worth it if the features that it has make sense to you. If you just need a notebook, do not go for Notion. There are better alternatives than that. I would rate this product an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?


    Matty R.

An All-in-One Tool, but Lags in Automation

  • January 16, 2026
  • Review provided by G2

What do you like best about the product?
I like that Notion helps organize information and serves as a 'second brain'. The design is simple, modular, and robust. It's like the 'Excel + Word' everyone has wanted for 20 years. Also, the initial setup of Notion was easy.
What do you dislike about the product?
I find that spreadsheets in Notion pretty much break when they get too large. I have to store media files separately because Notion doesn't handle them well. The automation in Notion is clunky, and the current Notion AI doesn't help much, except for retroactive tasks.
What problems is the product solving and how is that benefiting you?
Notion helps me organize information and acts as a 'second brain.'


    Sheldon V.

Streamlined Task Management with Impressive AI Integration

  • January 16, 2026
  • Review provided by G2

What do you like best about the product?
I like Notion's AI integration. It's specific to its platform and remembers my business profile and persona based on our conversations. It does a great job of saving data, organizing and synthesizing it, removing the fluff, and saving the meaningful things as PDFs and protocols within Notion documents. This is really helpful for managing tasks efficiently.
What do you dislike about the product?
There's a learning curve when you first take on Notion. I think the other nice thing would be to have more available windows to consult with Notion experts to better understand the software. There were some hiccups that we had when I first registered from my account. I logged in the next day, and for some reason, it said that I still had to pay when I already did. I think it would have been nice to have some way to be prompted to download the app for desktop.
What problems is the product solving and how is that benefiting you?
Notion helps me organize my workday, understand my workflow, and prioritize tasks. It saves me time and resources by handling tasks like a virtual assistant, which is crucial for my small business as it scales.


    Ron T.

Comprehensive Task Management with AI Enhancement

  • January 16, 2026
  • Review provided by G2

What do you like best about the product?
I love that Notion allows everything to be interconnected. I can manage all aspects of my musical artists effectively, like scheduling tasks to team members, creating personal to-do lists, and assigning tasks without needing to switch between various apps. I appreciate that it integrates well with tools like ChatGPT. The AI help tool is amazing too, making the whole experience more efficient.
What do you dislike about the product?
I think it's nice with the AI assistant, but sometimes I would like to read the logic so I know how to do it myself. Otherwise, I become super reliant on the assistant.
What problems is the product solving and how is that benefiting you?
I use Notion to manage my musical artists and tasks. It lets me schedule tasks, create to-do lists, and assign work to team members, all in one interconnected ecosystem. The AI help tool is amazing, and I can easily integrate it with apps like ChatGPT.


    Bailey B.

Game Changer

  • January 15, 2026
  • Review provided by G2

What do you like best about the product?
I love the Notion AI feature (keeping it a one stop shop), as well as the the general idea of Notion - it has been a game changer for me!
What do you dislike about the product?
My lack of knowledge on how to best use it. There is so many features that I’m not taking advantage of.
What problems is the product solving and how is that benefiting you?
Is it giving me a hub for all my ideas, a one stop shop for my projects