
DevRev Product-Led Support
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Great way to identify bugs and critical UI/UX issues using live user sessions.
What do you like best about the product?
It is a perfect tool to see user sessions and analyse how live users interact with the app. Also, it helps us to identify crashes and anr. It helps a lot in understanding whether the user is getting smooth or stuck at some point.
What do you dislike about the product?
UserExperior docs are not updated regularly, which leads to confusion most of the time while integrating. Right now it is not able to capture some native crashes which are visible in firebase but not reflexted here.
What problems is the product solving and how is that benefiting you?
Whenever we send our product to live users, we don't know how users perceive our product. So we send updates and features in hindsight and expect users to use those features. But still, there is a gap between us and users. With UserExperior, we can identify what features and updates users are using. Also, we will come to know if a user is having a problem accessing those features.
Pleasant experience with UserExperior
What do you like best about the product?
Tracking user behaviour in our app to know what users need, what is more engaging, and what needs more attention.
What do you dislike about the product?
Some things were outside the scope of UserExperior; app crashes due to an issue with x86 architecture. So as such, there are no dislikes.
What problems is the product solving and how is that benefiting you?
Tracking user behaviour and user engagement in certain features of the app.
Best application for to track mobile app analytics.
What do you like best about the product?
The screen recording feature is the best part about app, it helps us to resolve client issues in a better way.
What do you dislike about the product?
UI could be more interactive, and more filter could added.
What problems is the product solving and how is that benefiting you?
It helps us to resolve client query with least interaction with client and track app usage
Best app to track app analytics
What do you like best about the product?
The best part of the application is it takes the recording of User activity with the utmost privacy
What do you dislike about the product?
The UI can be improved, ex.more filters can be added
What problems is the product solving and how is that benefiting you?
We get the user usage analytics, and crash notifications from the app. Since it can also record the screen, we are able to solve user queries much more quickly
Awesome Platform for gaining insights of App User Experience
What do you like best about the product?
I have been using UserExperior for one of our products. It is beneficial to get insights into what users are doing within our application. It is lifesaver at times. For most of our Production Issues, we check UserExperior first to see exactly what the user was doing, which could have caused such an issue.
What do you dislike about the product?
We are also using UserExperior in one of our Flutter Projects. Integration was seamless but masking is not supported in Flutter except in WebView. This should be worked upon by the UserExperior team.
What problems is the product solving and how is that benefiting you?
It gives all the recordings of our users. We are able to see what interaction users are doing within the app. We can also see crashes, launch time, internet connectivity etc
Good features and works well on Native framework
What do you like best about the product?
The user actions are mentioned on the side of the video, and extensive links are provided to jump to specific sections of the recording as well as particular types of user recordings
The portal is fast, so navigation is smooth. No buffer is seen when playing recordings.
Crash and ANR filter works precisely
The portal is fast, so navigation is smooth. No buffer is seen when playing recordings.
Crash and ANR filter works precisely
What do you dislike about the product?
The heatmaps are not up to mark, especially when the page length is long and has multiple scrolls.
The documentation quality of API and other functions is average.
The documentation quality of API and other functions is average.
What problems is the product solving and how is that benefiting you?
Userexperior solves the issue of blind spots in UX and proof of user experience.
Best tool to understand and enhance customer experience
What do you like best about the product?
User experior helps understand how customer is using the dedicated mobile application and help management identify the customer preferences which results in enhancing customer experience
What do you dislike about the product?
Nothing I could think of. But surely can improve more side of analytical tracking so that everything found at one place
What problems is the product solving and how is that benefiting you?
Through user experior we are able to clearly identify any issue or crash happening in mobile application and at which stage apart from this it also provides mobile details and network ared of users which help us debug the issue at earliest
UserExperior - A wonderful addition for devs
What do you like best about the product?
I've been using UserExperior for some time now, and I must say, it's absolutely fantastic! I would definitely recommend it to all my friends and colleagues. This tool has been a lifesaver when it comes to tracking what people do in our app and giving us super helpful insights into user behavior.
What do you dislike about the product?
Well, to be honest, there isn't much I dislike about UserExperior. However, if I had to point out a minor inconvenience, it would be the occasional delay in data processing.
ALso the dashboard can be improved
ALso the dashboard can be improved
What problems is the product solving and how is that benefiting you?
UserExperior is solving a whole bunch of problems for me, and it's been a total game-changer! First off, it helps me track what users are doing in my app, giving me some seriously awesome insights into their behavior. This means I can make smarter decisions when it comes to optimizing my app and making it more user-friendly.
I now have a much better understanding of how people interact with my app, and that's helped me make some killer improvements.
I now have a much better understanding of how people interact with my app, and that's helped me make some killer improvements.
Experience with UserExperior's unparalleled Insights
What do you like best about the product?
The user journey tracking helped us to analyse the entire user journey across multiple sessions. With this utility, we identified bottlenecks, dop-off points and implemented trageted improvements.
I would recomend to anyone seeking to gain a competitive edge through a data-driven approach to enhance user experience.
I would recomend to anyone seeking to gain a competitive edge through a data-driven approach to enhance user experience.
What do you dislike about the product?
I don't see any negative side of the application.
What problems is the product solving and how is that benefiting you?
User journey
Excellent system to track the errors.
What do you like best about the product?
Tracking system.
Video recording of the user
dashboard
daily updated over the mail
Video recording of the user
dashboard
daily updated over the mail
What do you dislike about the product?
Not all the cases get logged
Better if gets the clarity in the errors
Better if gets the clarity in the errors
What problems is the product solving and how is that benefiting you?
to track the issues faced by the users
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