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Heat app are awesome
What do you like best about the product?
Heat maps is an awesome tool and can help us during our UI development, it also a great way to drilldown further and check videos
What do you dislike about the product?
Funnel could be improved a bit, we like the way funnel is created in clevertap a similar functionality would be great
What problems is the product solving and how is that benefiting you?
while creating the ui it help us to place the CTA, because of the heatmap we can identify a lot of things for example for secondary and teritary button we identified which one is the better and why
Go to tool for customer behaviour understanding and pain points of customer
What do you like best about the product?
UserExperior gives better insight into customer behaviour. It provides detailed information about customer pain points.
What do you dislike about the product?
If the alerting system has been built, it would be beneficial for multiple clients
What problems is the product solving and how is that benefiting you?
Why the customer conversion decrease or not scaling up at the specific point? Is it a design issue or a technical issue, or a content issue? UE will give better insight into this.
This tool tracks user journeys via sessions, aiding issue identification through recordings.
What do you like best about the product?
This tool provides valuable insights into the issues encountered by utilising actual journey recordings of users.
What do you dislike about the product?
The tracking system is session-based rather than user-based, offering limited flexibility in user-specific tracking.
What problems is the product solving and how is that benefiting you?
We utilised the tool to identify the issues raised by our internal employees, which helped us ensure the accuracy of the problem identification.
Best User Tracking tool
What do you like best about the product?
The best part about the tool is it's easy to integrate and use for any developer which makes it more effective with couple of lines of code you already integrate it seamlessly.
What do you dislike about the product?
Was waiting for the out of app screen recording feature which will be available soon as promised by the UE team.
What problems is the product solving and how is that benefiting you?
To understand the user point of view and where they are facing issue with real time videos was really helpful.
Debugging With The Ease With UE
What do you like best about the product?
Video recording with masking sensitive data and event tracking
What do you dislike about the product?
UserExperior should build something for server side , although server events are not bread and butter for UE but developer or any person for that matter could get sense of what is happening throughout user journey
What problems is the product solving and how is that benefiting you?
Userexperior is giving us sense of what is really happening with end users where the same information we couldnt identify easily from Different monitoring tools
UserExperior is the good platform for finding the APP issue and test the Application functionality
What do you like best about the product?
I like the Feature in UserExperior screen recording of the APP and classification of the different modules to help the issue in which Area.
Sending the report daily on time.
Sending the report daily on time.
What do you dislike about the product?
Sometimes we did not get a recording in real-time when the client was using the app., so we did not find the solution to the issue
when we logged out and logged in to the app again and then found the recording.
So please look into this on priority
when we logged out and logged in to the app again and then found the recording.
So please look into this on priority
What problems is the product solving and how is that benefiting you?
Most of the time we are facing issues with the client app crashing and the screen being stuck,so with the help of UserExperior, we found the problem and where is issue was coming
Convenient and Affordable UX Tool
What do you like best about the product?
Helpful and results-oriented approach. They helped with all our problems. They helped us with our demo account. It is one of the most ideal tools for observing user sessions.
What do you dislike about the product?
In some cases, the screens of the sessions may be displayed incorrectly. No feature to stamp and annotate sessions. Records are deleted after 1 month. In general, it would be wrong to say that it is very bad.
What problems is the product solving and how is that benefiting you?
It helps us understand users. It helps us debug errors.It allows us to improve the bad experience. Heatmaps make it easy to understand screens. Funnels work great too.
Useful tool for app insights
What do you like best about the product?
Video Capture capability, helping technical team for visual understanding when error or drop occurs
What do you dislike about the product?
Web portal Dashboard requires improvement for better data and result display
SDK to be fixed for not missing data, as the target of integration is to capture 100% field failure
SDK to be fixed for not missing data, as the target of integration is to capture 100% field failure
What problems is the product solving and how is that benefiting you?
As a tech integrator, have utilized UserExperior to identify the technical performance issues of mobile applications. The tool is helps to capture app insights, particularly the user journeys screen videos.
The SDK version as used looks to have some issues and has missed the 100% data capture, but if the same being sorted, then it will definitely be a preferred tool for the app ecosystem.
The SDK version as used looks to have some issues and has missed the 100% data capture, but if the same being sorted, then it will definitely be a preferred tool for the app ecosystem.
Good expereince
What do you like best about the product?
Detailed insights and very helpful in helping us improve our app
What do you dislike about the product?
For a first time user it can be quite confusiing to use, so can work on that
What problems is the product solving and how is that benefiting you?
Helping us navigate through the users journey's while they are using our application
The best tool to track application use and help to Enhance the application user experience.
What do you like best about the product?
allowing customers to download your app isn't always enough. if they don't use it regularly, the app has no price. The analytics tool gives accurate data on consumer engagement. If the app has a few troubles, then you can be aware of a regular decline in engagement and a boom in drop-offs. In such instances, the person revels in the device suggests the user behavior and related details which can be important for any decision-making manner.
What do you dislike about the product?
None that we keep in mind however there are normally regions of optimization.
What problems is the product solving and how is that benefiting you?
1. user conduct tracking: Analytics integration offers insights into how customers are interacting with the cellular app, including which capabilities are being used the maximum, how long users are spending in the app, and which regions of the app may be inflicting friction or confusion.
2. person acquisition and retention: Analytics statistics can assist mobile app developers recognize where their users are coming from, which channels are best for acquiring new customers, and which features are driving person engagement and retention.
3. performance optimization: through monitoring performance metrics, inclusive of app crashes, slow load instances, and memory utilization, cell app builders can become aware of regions for improvement and optimize user enjoyment.
2. person acquisition and retention: Analytics statistics can assist mobile app developers recognize where their users are coming from, which channels are best for acquiring new customers, and which features are driving person engagement and retention.
3. performance optimization: through monitoring performance metrics, inclusive of app crashes, slow load instances, and memory utilization, cell app builders can become aware of regions for improvement and optimize user enjoyment.
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