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External reviews

104 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Financial Services

Very good for user session recordings

  • June 22, 2023
  • Review verified by G2

What do you like best about the product?
You get to see how exactly users interact and spend time on your app through the recordings.
What do you dislike about the product?
There are some sessions which do not get recorded.
Also, there is currently no feature to fine recordings for specific use cases.
What problems is the product solving and how is that benefiting you?
It helps me understand user interaction and the different errors/pain points that user faces.


    Harshit K.

UserExperior: The Ultimate Guide to Improving Your App's Digital Experience

  • June 19, 2023
  • Review provided by G2

What do you like best about the product?
I like that UserExperior is a comprehensive digital experience monitoring tool that helps us to understand and optimize the user experience for our mobile app. It has helped us to identify the Production incident with ease.
What do you dislike about the product?
We have integrated UserExperior in our Flutter app as well, and there are limited customisation options. If offered more flexibility, it can enhance the overall usability of the tool.
What problems is the product solving and how is that benefiting you?
UserExperior solves the problem of gaining deep insights into user behaviour and interactions with our app. It allows us to identify usability issues, optimize user journeys, and improve overall user experience. This benefits us by enhancing our understanding of user needs, increasing user satisfaction, solving Production bugs and driving better business outcomes.


    Nikhil S.

Easy to integrate and use

  • June 19, 2023
  • Review provided by G2

What do you like best about the product?
I use UserExperior in flutter. It was easy to integrate and very helpful for my company
What do you dislike about the product?
There were some issues in the flutter SDK of UserExperior, web_view_in_flutter does not align with UserExperior.
What problems is the product solving and how is that benefiting you?
To identify bugs in the application UserExperior is really helpful


    Harsh T.

Great way to identify bugs and critical UI/UX issues using live user sessions.

  • June 15, 2023
  • Review verified by G2

What do you like best about the product?
It is a perfect tool to see user sessions and analyse how live users interact with the app. Also, it helps us to identify crashes and anr. It helps a lot in understanding whether the user is getting smooth or stuck at some point.
What do you dislike about the product?
UserExperior docs are not updated regularly, which leads to confusion most of the time while integrating. Right now it is not able to capture some native crashes which are visible in firebase but not reflexted here.
What problems is the product solving and how is that benefiting you?
Whenever we send our product to live users, we don't know how users perceive our product. So we send updates and features in hindsight and expect users to use those features. But still, there is a gap between us and users. With UserExperior, we can identify what features and updates users are using. Also, we will come to know if a user is having a problem accessing those features.


    L U.

Pleasant experience with UserExperior

  • June 13, 2023
  • Review provided by G2

What do you like best about the product?
Tracking user behaviour in our app to know what users need, what is more engaging, and what needs more attention.
What do you dislike about the product?
Some things were outside the scope of UserExperior; app crashes due to an issue with x86 architecture. So as such, there are no dislikes.
What problems is the product solving and how is that benefiting you?
Tracking user behaviour and user engagement in certain features of the app.


    Shaik Salman S.

Best application for to track mobile app analytics.

  • June 13, 2023
  • Review verified by G2

What do you like best about the product?
The screen recording feature is the best part about app, it helps us to resolve client issues in a better way.
What do you dislike about the product?
UI could be more interactive, and more filter could added.
What problems is the product solving and how is that benefiting you?
It helps us to resolve client query with least interaction with client and track app usage


    Saili N.

Best app to track app analytics

  • June 08, 2023
  • Review verified by G2

What do you like best about the product?
The best part of the application is it takes the recording of User activity with the utmost privacy
What do you dislike about the product?
The UI can be improved, ex.more filters can be added
What problems is the product solving and how is that benefiting you?
We get the user usage analytics, and crash notifications from the app. Since it can also record the screen, we are able to solve user queries much more quickly


    Computer Software

Awesome Platform for gaining insights of App User Experience

  • June 06, 2023
  • Review verified by G2

What do you like best about the product?
I have been using UserExperior for one of our products. It is beneficial to get insights into what users are doing within our application. It is lifesaver at times. For most of our Production Issues, we check UserExperior first to see exactly what the user was doing, which could have caused such an issue.
What do you dislike about the product?
We are also using UserExperior in one of our Flutter Projects. Integration was seamless but masking is not supported in Flutter except in WebView. This should be worked upon by the UserExperior team.
What problems is the product solving and how is that benefiting you?
It gives all the recordings of our users. We are able to see what interaction users are doing within the app. We can also see crashes, launch time, internet connectivity etc


    Financial Services

Good features and works well on Native framework

  • June 05, 2023
  • Review verified by G2

What do you like best about the product?
The user actions are mentioned on the side of the video, and extensive links are provided to jump to specific sections of the recording as well as particular types of user recordings
The portal is fast, so navigation is smooth. No buffer is seen when playing recordings.
Crash and ANR filter works precisely
What do you dislike about the product?
The heatmaps are not up to mark, especially when the page length is long and has multiple scrolls.
The documentation quality of API and other functions is average.
What problems is the product solving and how is that benefiting you?
Userexperior solves the issue of blind spots in UX and proof of user experience.


    Nidhi B.

Best tool to understand and enhance customer experience

  • June 04, 2023
  • Review verified by G2

What do you like best about the product?
User experior helps understand how customer is using the dedicated mobile application and help management identify the customer preferences which results in enhancing customer experience
What do you dislike about the product?
Nothing I could think of. But surely can improve more side of analytical tracking so that everything found at one place
What problems is the product solving and how is that benefiting you?
Through user experior we are able to clearly identify any issue or crash happening in mobile application and at which stage apart from this it also provides mobile details and network ared of users which help us debug the issue at earliest