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Useful tool for app insights
What do you like best about the product?
Video Capture capability, helping technical team for visual understanding when error or drop occurs
What do you dislike about the product?
Web portal Dashboard requires improvement for better data and result display
SDK to be fixed for not missing data, as the target of integration is to capture 100% field failure
SDK to be fixed for not missing data, as the target of integration is to capture 100% field failure
What problems is the product solving and how is that benefiting you?
As a tech integrator, have utilized UserExperior to identify the technical performance issues of mobile applications. The tool is helps to capture app insights, particularly the user journeys screen videos.
The SDK version as used looks to have some issues and has missed the 100% data capture, but if the same being sorted, then it will definitely be a preferred tool for the app ecosystem.
The SDK version as used looks to have some issues and has missed the 100% data capture, but if the same being sorted, then it will definitely be a preferred tool for the app ecosystem.
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Good expereince
What do you like best about the product?
Detailed insights and very helpful in helping us improve our app
What do you dislike about the product?
For a first time user it can be quite confusiing to use, so can work on that
What problems is the product solving and how is that benefiting you?
Helping us navigate through the users journey's while they are using our application
The best tool to track application use and help to Enhance the application user experience.
What do you like best about the product?
allowing customers to download your app isn't always enough. if they don't use it regularly, the app has no price. The analytics tool gives accurate data on consumer engagement. If the app has a few troubles, then you can be aware of a regular decline in engagement and a boom in drop-offs. In such instances, the person revels in the device suggests the user behavior and related details which can be important for any decision-making manner.
What do you dislike about the product?
None that we keep in mind however there are normally regions of optimization.
What problems is the product solving and how is that benefiting you?
1. user conduct tracking: Analytics integration offers insights into how customers are interacting with the cellular app, including which capabilities are being used the maximum, how long users are spending in the app, and which regions of the app may be inflicting friction or confusion.
2. person acquisition and retention: Analytics statistics can assist mobile app developers recognize where their users are coming from, which channels are best for acquiring new customers, and which features are driving person engagement and retention.
3. performance optimization: through monitoring performance metrics, inclusive of app crashes, slow load instances, and memory utilization, cell app builders can become aware of regions for improvement and optimize user enjoyment.
2. person acquisition and retention: Analytics statistics can assist mobile app developers recognize where their users are coming from, which channels are best for acquiring new customers, and which features are driving person engagement and retention.
3. performance optimization: through monitoring performance metrics, inclusive of app crashes, slow load instances, and memory utilization, cell app builders can become aware of regions for improvement and optimize user enjoyment.
Good tool for debugging real customers
What do you like best about the product?
Sessions which capture the user's journey
What do you dislike about the product?
It doesn't capture sessions during the application launch.
Ios crashes are not recorded
Ios crashes are not recorded
What problems is the product solving and how is that benefiting you?
It helps to understand the functional flow of the actual users and helps to get the logs based on the flow
Easy to access and convenient in viewing the Client Journey
What do you like best about the product?
Easy to access Android and iOS Client journey under the Single login
What do you dislike about the product?
Currently i have no negative comments on Functioning of User experior application
What problems is the product solving and how is that benefiting you?
It solves us to view Client Journey on our DWM Mobile App
Average to poor review
What do you like best about the product?
Crash recordings capture details well. Logs of each transaction are good.
What do you dislike about the product?
The total number of sessions recorded on any given day suddenly drop from 20K to 5K.
ANR% of UE dont match ANR% or Crash % of Payment Gateway.
Download report of overall numbers is not available.
ANR% of UE dont match ANR% or Crash % of Payment Gateway.
Download report of overall numbers is not available.
What problems is the product solving and how is that benefiting you?
We want to analyse health of product, ANR and crash session regularly to ensure performance marketing is not affected.
Exceptional UserExperior: Revolutionizing Mobile App Analytics and Optimization
What do you like best about the product?
One of the standout features of UserExperior that I truly appreciate is its comprehensive suite of user experience analytics tools. These tools provide invaluable insights into how users interact with mobile apps, enabling businesses to make data-driven decisions for optimization and enhancement.
The session replay feature is particularly impressive, allowing me to visually replay user sessions and gain a deep understanding of user behavior, pain points, and areas of improvement. It's like having a virtual window into the user's journey, helping me identify usability issues and streamline the user experience.
The heatmaps and touch heatmaps are also remarkable, as they offer visual representations of user interactions, highlighting the most engaging and frequently tapped areas within the app. This information allows me to optimize app layout and design for improved user engagement and conversion rates.
Additionally, the crash analysis feature is highly valuable in pinpointing and resolving app crashes quickly. It provides detailed crash reports, including the steps leading to the crash, device information, and error logs, enabling prompt troubleshooting and bug fixing.
Overall, UserExperior's powerful analytics tools, combined with its user-friendly interface, have made a significant impact on our mobile app optimization efforts. It has become an indispensable tool for enhancing the user experience and driving better business results.
The session replay feature is particularly impressive, allowing me to visually replay user sessions and gain a deep understanding of user behavior, pain points, and areas of improvement. It's like having a virtual window into the user's journey, helping me identify usability issues and streamline the user experience.
The heatmaps and touch heatmaps are also remarkable, as they offer visual representations of user interactions, highlighting the most engaging and frequently tapped areas within the app. This information allows me to optimize app layout and design for improved user engagement and conversion rates.
Additionally, the crash analysis feature is highly valuable in pinpointing and resolving app crashes quickly. It provides detailed crash reports, including the steps leading to the crash, device information, and error logs, enabling prompt troubleshooting and bug fixing.
Overall, UserExperior's powerful analytics tools, combined with its user-friendly interface, have made a significant impact on our mobile app optimization efforts. It has become an indispensable tool for enhancing the user experience and driving better business results.
What do you dislike about the product?
While UserExperior is an exceptional platform for mobile app analytics and optimization, there are a few areas that I believe could benefit from further improvement.
One aspect that could be enhanced is the reporting and analytics customization options. While the existing features provide valuable insights, having more flexibility in tailoring and customizing reports would allow for even deeper analysis and better alignment with specific business goals and metrics.
Another area for improvement is the onboarding process and documentation. While the platform itself is intuitive to use, providing more comprehensive and detailed documentation, along with interactive tutorials or guides, would be helpful for new users to quickly understand and utilize the full potential of UserExperior's features.
Lastly, it would be beneficial to have expanded integrations with other third-party tools and platforms. Integration capabilities with popular app development frameworks, project management tools, or marketing analytics platforms would streamline workflows and provide a more holistic view of the app's performance and user behavior.
It's important to note that these points for improvement are relatively minor compared to the overall value and functionality provided by UserExperior. They are areas that, if addressed, would further enhance the platform's usability and effectiveness in optimizing mobile app experiences.
One aspect that could be enhanced is the reporting and analytics customization options. While the existing features provide valuable insights, having more flexibility in tailoring and customizing reports would allow for even deeper analysis and better alignment with specific business goals and metrics.
Another area for improvement is the onboarding process and documentation. While the platform itself is intuitive to use, providing more comprehensive and detailed documentation, along with interactive tutorials or guides, would be helpful for new users to quickly understand and utilize the full potential of UserExperior's features.
Lastly, it would be beneficial to have expanded integrations with other third-party tools and platforms. Integration capabilities with popular app development frameworks, project management tools, or marketing analytics platforms would streamline workflows and provide a more holistic view of the app's performance and user behavior.
It's important to note that these points for improvement are relatively minor compared to the overall value and functionality provided by UserExperior. They are areas that, if addressed, would further enhance the platform's usability and effectiveness in optimizing mobile app experiences.
What problems is the product solving and how is that benefiting you?
UserExperior solves several key problems related to mobile app analytics and optimization, providing tangible benefits to businesses and app developers. Some of the problems it addresses and the resulting benefits include:
Lack of User Insights: UserExperior offers session replay, heatmaps, and touch heatmaps, allowing businesses to gain deep insights into user behavior and interactions within their mobile apps. This helps in understanding user preferences, pain points, and areas of improvement, ultimately leading to enhanced user experiences and increased user satisfaction.
Usability Issues: By analyzing session replays and heatmaps, UserExperior helps identify usability issues and bottlenecks within the app. This enables businesses to make data-driven decisions to optimize app layouts, improve navigation, and enhance the overall user interface, resulting in a smoother and more intuitive user experience.
App Performance and Stability: UserExperior's crash analysis and error logs provide valuable information about app crashes and errors. By promptly identifying and addressing these issues, businesses can ensure app stability, minimize user frustration, and maintain a positive brand image.
Conversion Rate Optimization: Through user journey analysis and conversion funnels, UserExperior helps identify conversion bottlenecks and areas where users drop off in the app flow. This allows businesses to implement targeted optimizations, refine user flows, and improve conversion rates, ultimately increasing revenue and business success.
Data-Driven Decision Making: UserExperior's comprehensive analytics tools provide businesses with actionable data and insights. This empowers them to make informed decisions regarding app improvements, feature prioritization, and UX enhancements, leading to more successful mobile apps and better user engagement.
Overall, UserExperior's solutions help businesses optimize their mobile apps, improve user experiences, and achieve their app-related goals, resulting in increased user satisfaction, higher engagement, and better business outcomes.
Lack of User Insights: UserExperior offers session replay, heatmaps, and touch heatmaps, allowing businesses to gain deep insights into user behavior and interactions within their mobile apps. This helps in understanding user preferences, pain points, and areas of improvement, ultimately leading to enhanced user experiences and increased user satisfaction.
Usability Issues: By analyzing session replays and heatmaps, UserExperior helps identify usability issues and bottlenecks within the app. This enables businesses to make data-driven decisions to optimize app layouts, improve navigation, and enhance the overall user interface, resulting in a smoother and more intuitive user experience.
App Performance and Stability: UserExperior's crash analysis and error logs provide valuable information about app crashes and errors. By promptly identifying and addressing these issues, businesses can ensure app stability, minimize user frustration, and maintain a positive brand image.
Conversion Rate Optimization: Through user journey analysis and conversion funnels, UserExperior helps identify conversion bottlenecks and areas where users drop off in the app flow. This allows businesses to implement targeted optimizations, refine user flows, and improve conversion rates, ultimately increasing revenue and business success.
Data-Driven Decision Making: UserExperior's comprehensive analytics tools provide businesses with actionable data and insights. This empowers them to make informed decisions regarding app improvements, feature prioritization, and UX enhancements, leading to more successful mobile apps and better user engagement.
Overall, UserExperior's solutions help businesses optimize their mobile apps, improve user experiences, and achieve their app-related goals, resulting in increased user satisfaction, higher engagement, and better business outcomes.
Easy to Work
What do you like best about the product?
Easy to check all the application statuses in one page
What do you dislike about the product?
Looks like everything is good. if possible, improve the performance
What problems is the product solving and how is that benefiting you?
Just improve the performance
Able to get some sessions & analysize it
What do you like best about the product?
We can get video of users , so that we can analyse the issues.
What do you dislike about the product?
Sometimes we are unable to get sessions in userExperior & unable to track where user has went wrong.
What problems is the product solving and how is that benefiting you?
To check crashes,non fatals & ANRs
Step into the User's Shoes with UserExperior: Unveiling the True User Journey
What do you like best about the product?
UserExperior enables us to identify and diagnose broken digital experiences quickly, helping the product team promptly address issues and improve overall performance.
What do you dislike about the product?
UE lacks the functionality of understanding users' flow by considering one event as a mid-point and then providing +/- steps. There is also a deficiency in creating a cohort that might help us to measure the campaign.
What problems is the product solving and how is that benefiting you?
Here are some common challenges that UserExperior addresses:
Diagnosing Broken Experiences: UserExperior helps businesses identify and diagnose issues related to user experiences in digital apps or websites. By providing detailed insights into crashes, unresponsiveness, API properties, and more, UserExperior enables businesses to pinpoint and address problems that may hinder user satisfaction quickly.
Understanding User Journeys: UserExperior offers a comprehensive understanding of customers' online journeys. This includes analyzing user interactions on each screen, tracking first and second touches, identifying specific actions that lead to crashes or UI freezes, and more. Businesses can optimize their apps to deliver better experiences by profoundly understanding user behavior.
Funnel Analysis and Conversion Optimization: UserExperior allows businesses to create multi-step funnels and track user flows. Companies can optimize their conversion rates and improve the user journey by analyzing funnel steps and identifying any issues or drop-offs.
Diagnosing Broken Experiences: UserExperior helps businesses identify and diagnose issues related to user experiences in digital apps or websites. By providing detailed insights into crashes, unresponsiveness, API properties, and more, UserExperior enables businesses to pinpoint and address problems that may hinder user satisfaction quickly.
Understanding User Journeys: UserExperior offers a comprehensive understanding of customers' online journeys. This includes analyzing user interactions on each screen, tracking first and second touches, identifying specific actions that lead to crashes or UI freezes, and more. Businesses can optimize their apps to deliver better experiences by profoundly understanding user behavior.
Funnel Analysis and Conversion Optimization: UserExperior allows businesses to create multi-step funnels and track user flows. Companies can optimize their conversion rates and improve the user journey by analyzing funnel steps and identifying any issues or drop-offs.
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