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One of the best tool to track User Bheaviour on the app
What do you like best about the product?
The most helpful feature is Heat Maps & Users Recording
What do you dislike about the product?
The dashboard seems a bit confusing sometimes, also the small functionality of navigation from one page to another also seems an issue.
What problems is the product solving and how is that benefiting you?
As driving a digital product we sometimes lag in seeing how exactly users are performing on what we have made. Now post using this tool we can see what exactly the user is doing on the app & that helps us in making the UI/UX of the app more crisp & easy for the user to use.
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Great for user behavior and app engagement analysis
What do you like best about the product?
Session replay, heatmap, and user journey analysis are easy to use. We can easily find erratic user interactions and learn how to improve the app experience.
What do you dislike about the product?
I haven’t found any major issues while using UserExperior yet.
What problems is the product solving and how is that benefiting you?
We use it for UX research and analysis to improve the app design. It has helped in taking objective and informed decisions when it comes to making changes to the design.
Helps us in understanding and improving UX faster
What do you like best about the product?
With unreliable user surveys and feedback ratings, our UX analysis was in the stone age. UserExperior could help us modernize with UserExperior features like session replay, heatmaps, and journey analysis.
What do you dislike about the product?
Nothing much. I really appreciate the product they have built.
What problems is the product solving and how is that benefiting you?
Behavioral analysis, detection of faulty interaction patterns, journey analysis, and UI/UX testing are some of the core things we are solving with UserExperior. UserExperior has simplified all the research and analysis processes.
Must have tool to drive digital transformation
What do you like best about the product?
Its dashboard, heatmaps, session replay, and the funnel analysis has information to see how users are interacting with new features and find ways to improve our app.
What do you dislike about the product?
There are many features missing like surveys and NPS. However, current features do a great job to understand digital experience.
What problems is the product solving and how is that benefiting you?
Oru digital transformation goals need constant innovation and app updates. It is not possible to see how we are improving the app without looking at UserExperior.
Best digital experience monitoring solution for PMs
What do you like best about the product?
The most useful solution for us on UserExperior is to look at conversion bottlenecks and understand what design issues and errors caused users to dropoff from the journeys.
What do you dislike about the product?
The downside is a lack of features on business transaction solutions is not built in to understand how errors affect our core business metrics. If business impact analysis is brought onto UserExperior it will be a game changer.
What problems is the product solving and how is that benefiting you?
We are looking at conversion data, monitoring user behaviour, validating design, and improving our metrics on a regular basis.
Great tool for resolving user issues faster
What do you like best about the product?
The session replay feature with issues allows our support team to get a first-hand experience of
user complaints. We can get more information from vague feedback simply by looking into
UserExperior data.
user complaints. We can get more information from vague feedback simply by looking into
UserExperior data.
What do you dislike about the product?
I would love UserExperior even more if they improved the bland looking UI and added more
features like NPS and surveys.
features like NPS and surveys.
What problems is the product solving and how is that benefiting you?
We are solving conversions, UI design, technical issues, and user support. I think all those have
gotten faster since we started using UserExperior.
gotten faster since we started using UserExperior.
Simple to troubleshoot for drop-offs
What do you like best about the product?
My team could accurately spot the functional and performance issues behind the drop-offs.
What do you dislike about the product?
UserExperior lacks integrations with a few tools we use. It would be great if they were available
out of the box.
out of the box.
What problems is the product solving and how is that benefiting you?
We are primarily solving for conversion optimization. Resolutions for glitches are faster since we
could accurately spot what’s going wrong on the app.
could accurately spot what’s going wrong on the app.
Simplify Growth
What do you like best about the product?
Amazing to see visual data for our funnels. Crashes, API slow down, etc data can be correlated
with conversions.
with conversions.
What do you dislike about the product?
A turnkey solution in my opinion would have been better. We could integrate data on
UserExperior without the hassle of integrating the SDK. However, the current setup isn’t a deal
breaker.
UserExperior without the hassle of integrating the SDK. However, the current setup isn’t a deal
breaker.
What problems is the product solving and how is that benefiting you?
Indepth insight on conversions and capabilities for customer support. These two are what we
are mostly solving using UserExperior.
are mostly solving using UserExperior.
Instant troubleshooting
What do you like best about the product?
Application issues are surfaced with root cause analysis done using logs and session replay.
What do you dislike about the product?
UserExperior can have better UI and more integrations with tools like Sentry and DataDog, and deeper integration with Crashlytics.
What problems is the product solving and how is that benefiting you?
Our support team raises tickets that we need to resolve quickly. Our team uses UserExperior to replay user issues and troubleshoot the user complaint. Hence, it is faster to troubleshoot.
User Experior Feedback
What do you like best about the product?
Dashboard with the bifurcation of issues,logs of problems are provided, Heat Map Analysis wherein we can find out Heavy interactions with the screen
What do you dislike about the product?
If option is provided on Dashboard screen for drop off rates from one App version to another version with screen/page names and with recordings
What problems is the product solving and how is that benefiting you?
User Experior is solving issues of an Application from customer point of view and this is benefiting us to improve customer experience with help of User Experior data
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