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Useful - could be easier to use
What do you like best about the product?
Love the slack integration and the number of times an issue etc has been voted for/raised
What do you dislike about the product?
Things get lost easily, as the filters aren't always obvious
What problems is the product solving and how is that benefiting you?
Keeping track of day-to-day issues and improvements which can be added by the CS team and reported by our customers, is so much easier using product board. No more trawling through emails and messages to find that 'thing' you remember, with the slack integration, it's a simple as mentioning it and it's recorded.
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Changed how we work
What do you like best about the product?
I like the scaffolding it provides for our processes.
What do you dislike about the product?
Some bits of it that make life harder than it should be.
What problems is the product solving and how is that benefiting you?
Communicating the product roadmap to the rest of the business. Organizing all insights around the product.
Great tool for prioritizing new features!
What do you like best about the product?
We have a three-stage feature review process that revolves around Productboard. From insight to feature, from feature to roadmap. Productboard takes the emotion out of product development with the ability to set and update key drivers on the fly. Business goals and change from quarter to quarter. I love the ability to change the weighting of those drivers to reprioritize our new feature list based on the business's priorities. As a young company, it's incredibly important to take the emotion out of new feature development!
What do you dislike about the product?
Converting insights to features is not super intuitive, and it's a little annoying that images are structured as attachments to new feature ideas. This might be user error as occasionally, images are included in insight descriptions. Im big on visuals, so this stands out to me. Our development team has over 80yrs of experience, and our product manager swears by productboard. I'm sure we are underutilizing some of the features, which could be a dislike.
What problems is the product solving and how is that benefiting you?
We use productboard to communicate new feature ideas to the product team. Our developers are spread across multiple states and countries. By developing a process in Productboard, we have a reliable workflow for bubbling up details and the key aspects of each feature that are most desirable. Do not underestimate the flexibility and effectiveness of drivers within Productboard. Drivers are a highly effective way to blend management and product team input so that the most important work gets done first.
Best all in one project management tool for UX designer / researcher
What do you like best about the product?
All the way to aggregate datas from multiples sources. Make the link between UX , PO, business around what Is usefull for users .
What do you dislike about the product?
No way to make links between Big datas solutions. You Can only work on small users panels. No simple tool to collect feedback massively like typeform or maze. Big learning curves for some teams... It's not just the software but the processes and mindset that Come with it
What problems is the product solving and how is that benefiting you?
Userresearch management and design framing (validate all hypothèses)
Recommendations to others considering the product:
Take Time toi learn it in détails
Awesome for managing customer feedback and/with future features
What do you like best about the product?
Ability to collect and process all customer feedback ("insights")
Connecting customer insights with feature requests
Prioritization of features via a matrix
Connecting customer insights with feature requests
Prioritization of features via a matrix
What do you dislike about the product?
Some aspects of the main feature list are not intuitive
What problems is the product solving and how is that benefiting you?
Managing a large number of feature ideas and a large number of customer (and staff) insight. Keeping a lot of potential features organized, prioritized, etc. And organizing features by multive objectives so can align product work with company-wide goals and initiatives.
Recommendations to others considering the product:
Spend at least 30 minutes getting familiar with Productboard once you start. There are powerful features, but they don't jump out and bite you as soon as you start your trial. The features that sold me were the prioritization matrix and objectives.
Productboard is like having an extra product manager on your team
What do you like best about the product?
I love the flexibility of the Features Board! It took a bit of time for me to really grasp how we needed to set it up but once I got a system that worked for us, it absolutely streamlined our product process and immensely helped the cross-department conversations about what we're working on, why, and when it'll be real.
What do you dislike about the product?
There was quite a bit of exploring that I had to do because of the sheer flexibility of the tool. It would have been a bit more useful to understand how others use it. The example features and content were helpful, but I had to delete them at a certain point for clarity.
I also wish that the roadmap feature could work without defined dates on the feature — it'd be great if I could just play with the order of features in a Gant chart form without committing to the details of specific dates.
I also wish that the roadmap feature could work without defined dates on the feature — it'd be great if I could just play with the order of features in a Gant chart form without committing to the details of specific dates.
What problems is the product solving and how is that benefiting you?
We needed to set up a product process that would support discovery, research, discussion, and ultimately feed right into sprint planning. Productboard facilitated that and created an actionable mechanism for bringing in insights and ideas on future feature ideas and optimizations.
Recommendation of Product Board
What do you like best about the product?
I like that it is very customizable in terms of how you want to group things and save personalized views.
What do you dislike about the product?
There seems to be more continuity needed between features and roadmaps. For example, if I set specific dates for the release groups, I don't necessarily see that translated in a timeline-based roadmap. I still need to snap them into the correct dates. This makes it redundant to use.
I also think there could be more exporting-type features. Also, there needs to be more connection between sections because I want to be able to update certain things while I"m in the roadmap view, but I can only update them while in the features view.
I also think there could be more exporting-type features. Also, there needs to be more connection between sections because I want to be able to update certain things while I"m in the roadmap view, but I can only update them while in the features view.
What problems is the product solving and how is that benefiting you?
Right now, this is just mainly helping us store our insights in one place to link to features. So really just a means of organization at the moment, not necessarily helping to solve other problems.
Recommendations to others considering the product:
NA
Prioritizing user feedback
What do you like best about the product?
Insight and feature state management which helps prioritization.
What do you dislike about the product?
Limited views to present and edit status for executive/board meetings
What problems is the product solving and how is that benefiting you?
Process feedback and ideas and translate in actionable features
Recommendations to others considering the product:
Read best practices blog
Product Board for Roadmaps and Weekly Plannings
What do you like best about the product?
I like having the ability to organize team feature plans on a weekly basis with the flexibility to adjust priorities and plan for weeks ahead.
What do you dislike about the product?
We had an issue with the sync of epics to jira, but the support is very great and helped resolve the issue in a timely fashion. Additionally, we would like more Jira integration functionality.
Improve product documentation for your users.
Improve product documentation for your users.
What problems is the product solving and how is that benefiting you?
Our organization's roadmap is dependent on ProductBoard. High-level planning, roadmaps, quarterly planning all happen inside productboard for each team that we have.
Recommendations to others considering the product:
Read about the product first and how to use it, set up necessary flows in your mind first, then recreated them inside PB.
Productboard increased our effectiveness and productivity as we continue to enhance our SaaS
What do you like best about the product?
As we started working remotely in March of 2020 and we continue today, productboard has been instrumental in our transition from using whiteboards and Excel files to design product functionality to profesionalizing our SaaS product development work flows and release planning. As a product owner, it is very easy to communicate the big picture of our platform to the team and the integration to Jira bridged the gap from design to testing and deployment.
What do you dislike about the product?
Only users defined as makers can create features.
What problems is the product solving and how is that benefiting you?
We have a SaaS for eCommerce focused on Latin American merchants and entrepreneurs. We have a robust platform for Enterprise CPG and retail businesses, and we have expanded our product offering to include a cloud commerce platform that incorporates a website builder to facilitate launching new online stores quickly.
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