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Helpful for stakeholder management
What do you like best about the product?
The dashboards, the holistic approach and ease of use.
What do you dislike about the product?
Low ability of "free" users - people with grade lower than "creator" have very limited possibilities of interacting with the dashboards and tasks at hand, which forces users to employ outside task management tools.
What problems is the product solving and how is that benefiting you?
Prioritization of work and visibility of progress to upstream. By far.
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My go-to tool for turning qualitative data into quantitative data.
What do you like best about the product?
I like that ProductBoard is customer-focused and allows us to make product decisions and a roadmap based on input from a variety of sources (email, customer support, surveys, etc.).
What do you dislike about the product?
I wish I could filter feature views by the way I've tagged our customers.
What problems is the product solving and how is that benefiting you?
Showing C-Level folks qualitative data I've distilled from quantitative work. Updating a roadmap based on customer feedback and business goals. Pairing business objectives with customer needs. Giving our VIP customers an email to post feedback and ideas.
Recommendations to others considering the product:
Beautifully designed product with well thought out features. Product Board releases new features regularly and has become one of my must-have tools as a product person.
Ok but lots of room for improvement
What do you like best about the product?
I like the product portal, gathering user feedback is great.
What do you dislike about the product?
Feedback loops are terrible in this product. Asking follow up questions to a group of respondents is not possible in the app.
What problems is the product solving and how is that benefiting you?
Road mapping and customer voting on features.
Recommendations to others considering the product:
If you are looking for a product that will allow you complete customer feedback loops look elsewhere. If you want something to gather one off opinions and great JIRA integration, this is for you.
Productboard allows me to maintain an organized, up-to-date database of qualitative feedback
What do you like best about the product?
Productboard makes it easy to quickly work through hundreds of pieces of qualitative feedback from many different sources and people. I can then tie that feedback to research insights and feature ideas to inform product decisions at any time.
What do you dislike about the product?
Productboard is oriented toward the product roadmap, but sometimes I just want to log research insights about our users more broadly. I have found workarounds for this, but I wish there was some distinction between product-specific feedback and general findings.
What problems is the product solving and how is that benefiting you?
We have used productboard to successfully synthesize thousands of pieces of qualitative feedback about both specific products and our user experience as a whole. We have used that synthesis to shape our product roadmap each quarter and iteratively improve our offerings.
Organise all of your user and product feedback in one place – something for the entire team
What do you like best about the product?
I love the Portal, where we as a team can surface some of the brightest user-led ideas and products we're thinking about launching. It's great that users can vote on these as well. It's super organised.
What do you dislike about the product?
I haven't really gotten to grips with the Roadmap feature – we're not yet at the stage where we release so methodically. At first, it was definitely a little intimidating at first – but our customer success manager who helped us through everything, was super valuable. They booked a time that was convenient for us to chat about what we needed to do and use in order to make the most out of our productboard experience.
What problems is the product solving and how is that benefiting you?
We now have a unified place where all feedback about our product and service is collated. It's amazing to have it all so organised and in plain view. We've now superpowered our decision-making and now have a streamlined process in which we can really, truly, deeply understand the potential impacts of the features we're thinking about and the direction we want to go into in order to best serve our users. Without productboard, none of this would be possible – we used to live in a world where we had disjointed feedback, in random spreadsheets, in dropboxes, all sorts of different places – now, not only do we have a single one-stop-shop, we now also have a place where we can easily communicate to the team (in both a quantitative and qualitative way) why we're shipping a certain update or feature.
Recommendations to others considering the product:
If you're thinking about productboard, do definitely go for it!
Bringing visibility to your users
What do you like best about the product?
The simplicity of the views and layouts, helping users understand your priorities easily
What do you dislike about the product?
When roadmap steps are empty, more information could be brought forward
What problems is the product solving and how is that benefiting you?
Getting visibility on products we use, planning for the coming changes, suggesting improvements
Good tool that needs to get more robust
What do you like best about the product?
Good tool for Product Managers who need to work on their roadmap and evaluate features, track progress (via Jira integration) and communicate across the company with various stakeholders.
What do you dislike about the product?
Sometimes the system can become clunky and unresponsive, some features are lacking, some modules are over complex which result in preferring not to use them, and lastly the licensing system requires payment for some of the basic users in your organization.
What problems is the product solving and how is that benefiting you?
Evaluate features, work on the roadmap, share upcoming releases internally with stakeholders and increase visibility.
A great tool for Product Teams
What do you like best about the product?
It's flexible and allows many different views, useful for other purposes (talk with your tech team, have a great idea of our roadmap, etc.). It could benefit from more templates to help small in-building product teams!
What do you dislike about the product?
As it's very flexible, it's sometimes difficult to navigate between all options
What problems is the product solving and how is that benefiting you?
It allows our team to:
- collect internal feedback thanks to its Slack Integration!
- organize and RICE our features
- we have also automatized our internal communication on features progress
- overview thanks to the Roadmap view
Mappings our product strategy + insights that came from different channels, we have a powerful tool to consistently deliver the right feature/improvements at the right time! It helps us to be more data-driven!
- collect internal feedback thanks to its Slack Integration!
- organize and RICE our features
- we have also automatized our internal communication on features progress
- overview thanks to the Roadmap view
Mappings our product strategy + insights that came from different channels, we have a powerful tool to consistently deliver the right feature/improvements at the right time! It helps us to be more data-driven!
Productboard became our HQ of product insights
What do you like best about the product?
The fact that we are able to centralize feedback and link each note to a specific feature is amazing. This helps us centralize and prioritize product improvements. The integrations play a big role in that too. We can also display the features on our portal, getting even more feedback.
What do you dislike about the product?
Not much that I dislike, but I do see great opportunities in automation. I would love to see a few improvements within the Jira integration. For example:
- When the status of a jira ticket is updated to in progress, it would be great if we could automate updating the productboard status to 'in progress' as well.
- When a release version is released in Jira, it would be great if the release status in productboard and all linked features are set to 'released' as well.
- It would be great if you can sync non-custom jira fields to productboard, such as labels.
Besides the Jira integration improvements, I would love a way to sync customer data with Productboard. This will help us in our prioritization even more.
- When the status of a jira ticket is updated to in progress, it would be great if we could automate updating the productboard status to 'in progress' as well.
- When a release version is released in Jira, it would be great if the release status in productboard and all linked features are set to 'released' as well.
- It would be great if you can sync non-custom jira fields to productboard, such as labels.
Besides the Jira integration improvements, I would love a way to sync customer data with Productboard. This will help us in our prioritization even more.
What problems is the product solving and how is that benefiting you?
Centralizing & prioritizing product feedback
Validating product pains and product opportunities
Roadmapping
Validating product pains and product opportunities
Roadmapping
Great for analysis, decision making and showing feature release plans for delivery teams
What do you like best about the product?
I'm smitten with the field design in ProductBoard. Their admin interface design is head and shoulders above every other product planning platform out there.
What do you dislike about the product?
If you want something that helps stakeholders understand how objectives and bets fit together, this is not the best tool for visualizing that.
What problems is the product solving and how is that benefiting you?
We were looking for a tool that lets stakeholders understand and integrate with our efforts across the whole product portfolio. PB seems to be more for analysis for product teams to choose what feature to go with.
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