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Helpful to collect, summarize, view, and use
What do you like best about the product?
I can tag different pieces of feedback from the same call to different features
What do you dislike about the product?
The prioritization chart (bubble chart) hasn't been the most helpful yet, but I suspect it will be once I get to a higher critical mass of features. Jury is still out!
What problems is the product solving and how is that benefiting you?
Collecting all insights from calls with users, feedback from our internal customer-facing teams, or from emails to our support channel. Then, using those insights to be able to properly prioritize our development cycles.
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Best tool to streamline Product efforts
What do you like best about the product?
The impressive thing about Productboard is how well it can adapt to most Product processes while still being simple to use.
What do you dislike about the product?
I'd love to have a deeper integration between the tools we use and Productboard, but their public API is pretty much useless. They are working on a beta API, but it seems like it'll take a while until it solves the problems I want to solve.
What problems is the product solving and how is that benefiting you?
User feedback collection, backlog prioritization, specs, discovery collaboration, sprint planning, and post-release stuff (release notes, success measurement).
Great features and support, could use more flexibility for customization.
What do you like best about the product?
I like the workflow of receiving comments, promoting them to features, and then on to development. I have also appreciated the fast response from support, as well as the expansive knowledgebase as we went through the process of onboarding.
What do you dislike about the product?
We are a bit confused/dissatisfied with how to notify people when we launch a feature. It would be nice if the followers that are on the feature from the beginning could be notified more easily.
What problems is the product solving and how is that benefiting you?
Productboard gives us a useful barrier between Development and Sales, and allows us to gather customer feedback more directly. This has helped us avoid quickly switching gears to address "hot button" feature requests that may or may not actually be very valuable long-term. It has also helped improve communication with Sales and our customers.
Made things TOO easy.. and now it's not intuitive any longer
What do you like best about the product?
The feature upvote and portal interface to internal/external customers for act within
What do you dislike about the product?
We have multiple JIRA instances across 4 companies and cannot collect items.. creates redundancy for Product Managers between platforms. It seems to only pull in epics (from what I read) for roadmapping exercise.. Why is this better than JIRA for that if everything has to be contained in an epic for the integration JQL to pull in, report on, and or push?
Exportable format for communication. If there's a roadmapping feature.. why can't it be communicated easily?
Exportable format for communication. If there's a roadmapping feature.. why can't it be communicated easily?
What problems is the product solving and how is that benefiting you?
Product feature voting & ranking.. I live in JIRA... and looked for a good interface to provide better visuals on present and future than Atlassian offers. This didn't do the trick... It can't be updated without many clicks and hours spent by a PM.. and can't be circulated.
Recommendations to others considering the product:
I would not recommend this product to anyone that relies on the Atlassian suite for day to day.
Complete Platform for Managing Product
What do you like best about the product?
The ability to have some collaborators involved, from product, executives, sales, other staff, and customers.
What do you dislike about the product?
Limits put in place on makers and the number of products to track.
What problems is the product solving and how is that benefiting you?
Its vital that we are able to collect and process the good feedback and ideas we have from all corners of our universe surrounding our universe.
Product Manager review of productboard
What do you like best about the product?
Organization & Visibility to stakeholders (internal and external). Product board makes it very easy to plan for the long term. The dependency feature is also great and allows you to plan more strategically and feature dependent.
What do you dislike about the product?
The learning curve is a bit steep, but once you figure it out the tool becomes very powerful. It seems like the team is rolling out new features a lot but sometimes it is hard to know about when these are rolled and then get up to speed on how to use them. Once you do get up to speed, though, the features work great.
What problems is the product solving and how is that benefiting you?
The main problem we are solving is long-term organization of features and what we plan to work on for the next year. With this we can then share the high level plan with our development team and our business stakeholders like sales. Having the ability to create different roadmap views also makes sharing to different audiences really easy.
Great for collecting and organising insights across your teams and channels
What do you like best about the product?
The inbox acts as a low-effort catchall for insights captured across your business or through your customer channels
What do you dislike about the product?
There's not yet the functionality to manage requirements distinctly from product features.
What problems is the product solving and how is that benefiting you?
Other solutions lack the functionality to create closed feedback loops, this is where i get most of my value
Productboard Review
What do you like best about the product?
The tool's two-way integration with Jira and ability to create simple to complex views are a huge asset
What do you dislike about the product?
Integration from Jira to Product board could be more robust
What problems is the product solving and how is that benefiting you?
The ability for stakeholders to have a simple unified view of multiple units product roadmaps is a huge benefit. Also, the insights piece allows us to put real user data behind our prioritizing.
Not Perfect, But WAY Better Than What You're Probably Currently Using!
What do you like best about the product?
Great way to keep a consolidated list of categorized and ranked feature enhancements, especially for multi-product organizations
Solid integration with Slack for collecting and processing internal and external stakeholder feedback
Visually appealing and flexible roadmap views that can be tailored to specific needs and audiences
Solid integration with Slack for collecting and processing internal and external stakeholder feedback
Visually appealing and flexible roadmap views that can be tailored to specific needs and audiences
What do you dislike about the product?
The use of Objectives vs. Drivers can be quite confusing to new users
Needs more ability to create custom ranking/prioritization scores
Unable to designate objectives and/or drivers on sub-features, but on the flip side unable to hide parent features on roadmap views
Needs more ability to create custom ranking/prioritization scores
Unable to designate objectives and/or drivers on sub-features, but on the flip side unable to hide parent features on roadmap views
What problems is the product solving and how is that benefiting you?
Getting our entire Product team to use a common, consolidated approach to feedback capture, feature prioritization, and roadmapping
Creating cleaner, more concise views of product development efforts than what has traditionally only been stored in JIRA
Collecting and processing 20X customer, prospect, and internal stakeholder feedback than we ever have before
Creating cleaner, more concise views of product development efforts than what has traditionally only been stored in JIRA
Collecting and processing 20X customer, prospect, and internal stakeholder feedback than we ever have before
Recommendations to others considering the product:
As with any tool like this, there is a fair bit of forethought that naturally goes into appropriately setting up an instance of Productboard. There will be some trial and error to get you and your team to the exact configuration and preferred set of views that best fit your business/needs. Don't let that discourage you. Getting over the initial onboarding hump will get you to a much better place for standardization of processes across your entire Product org. And keep exploring. There always seems to be additional features and insights tucked away behind the next corner of the product. And finally, make Productboard true to their word/mission and continue to funnel your own product feedback to them to ensure the future product continues to advance in the best possible way.
ProductBoard helps with some longstanding annoyances
What do you like best about the product?
ProductBoard gives us a way to organize our product documentation and "architecture" in a way that I haven't seen possible in any other program. A longstanding annoyance has been having to create different flavors of the roadmap for different constituencies and it is way easier with ProductBoard because it operates off of the same root project data rather than the typical roadmap tool where you drop bars into the roadmap and have to constantly update them manually.
What do you dislike about the product?
Difficult to share roadmaps broadly with people that aren't "users".
What problems is the product solving and how is that benefiting you?
ProductBoard has become our plan of record for our roadmap first and foremost. It is the easiest way we have seen to be able to ensure there is one source of truth that is always up to date. It's also helping us solve the problem of connecting the insights and feedback we receive directly to features for the product and then subsequently to the roadmap.
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