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Productboard is an elegant, innovative solution in a SAAS world saturated in repetition
What do you like best about the product?
I like the way they facilitate the the workflow of product management. There's a ton of different pieces needed in coordinating a product roadmap, and PB guides you the entire way, while allowing for transparency to all stakeholders.
What do you dislike about the product?
Sometimes the predefined colors are less than appealing. For example, when selecting roadmap categories, one cannot choose an arbitrary color for an upcoming release, but are stuck viewing the yellow.
What problems is the product solving and how is that benefiting you?
Solving the problems of organizing features along with priority factors along with insights, which can be a mess while trying to align across the team.
Productboard has given us the product panopticon.
Productboard has given us the product panopticon.
Recommendations to others considering the product:
It's a great solution that will not only make your life easy, but will build trust and alignment across the team, in the execution of your most important visions.
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Great tool to gathering customer's feedback
What do you like best about the product?
Productboard is a straightforward tool for gathering, analyzing, managing customer feedback.
What do you dislike about the product?
I don't use the Roadmap feature at all. I think it is not a tailored function for creating and managing good product roadmaps.
What problems is the product solving and how is that benefiting you?
ProductBoard gives me one place where I can keep all of our customers' feedback from different sources.
User friendly and organized
What do you like best about the product?
Productboard is very convenient for collecting all of your user feedback / internal staffing feedback into one place and then ranking those insights based on different criteria. My company tries to tackle repeat issues that have a high user impact score.
What do you dislike about the product?
With a ton of user insights pouring in every day, it can be challenging to make sure that everything is processed on time and is objectively rated on the same scale every time.
What problems is the product solving and how is that benefiting you?
Productboard helps us collect feedback from our users all in one place. We can categorize and organize insights so that the most impactful and high-demand features get worked on first.
Productboard- easy sorting, viewing and searching
What do you like best about the product?
I love all the different views I can create, and how I can weigh different drivers to affect an issue's importance.
What do you dislike about the product?
I would love an option to sort by date, such as "issues added in the last week"- that would make grooming my list much easier.
What problems is the product solving and how is that benefiting you?
Productboard has helped my team work by the numbers, and has really allowed me to select upcoming stories based on true impact and not customer feedback.
Very easy to use
What do you like best about the product?
The views and how simple it is to share information and to visualize roadmaps
What do you dislike about the product?
I would like a bit better user experience, maybe some templates.
What problems is the product solving and how is that benefiting you?
I am solving visibility issues. It was very hard for me to have everyone on the same page and with productboard we have all the information in one place.
great tool to capture and centralize user insights
What do you like best about the product?
The centralization of all our tools : slack / the portal / jira / zendesk
really easy to use ux
really easy to use ux
What do you dislike about the product?
we lack some bulk processing of some insights
What problems is the product solving and how is that benefiting you?
Centralization of user insights , classification of the feedbacks
Linking feedback to features directly
Linking feedback to features directly
Perfect for how we use it!
What do you like best about the product?
It is a beautiful design and help direct high level conversations with our teams
What do you dislike about the product?
It is a little pricing compared to some other tools out there but there are options to only have viewers and creators
What problems is the product solving and how is that benefiting you?
We utilize it specifically for weekly roadmap meetings to help us determine high level project timelines and how to keep them moving forward!
Good for some companies but very limited functionality for companies less focused on roadmapping
What do you like best about the product?
Being able to sort and organize the huge amount of insights that we have coming in from various sources.
What do you dislike about the product?
It's clear the company is very focused on delivering roadmapping features which is a dying art. Most progressive product companies are less focused on roadmaps and prioritization formulas and more focused on looking at the learnings they are constantly getting from customers, and organizing those identified opportunities. A roadmap is only as good as your current knowledge and assumes that you will learn nothing from that point on. Having more flexible organization tools and ways to display current opportunities would be helpful. Also the segmentation is so frustrating!! We would love to have company information in there and be able to filter and sort the insights based on that, but its so frustrating that it is only based off of email domains--we'd like to import this information or have it imported from an integration. Also the user segmentation is so useless! What's the point of even using tags if you can't dynamically sort by them!
What problems is the product solving and how is that benefiting you?
We have a ton of insights coming in daily and we need a place to tag and sort those insights into opportunities. Essentially that's the only thing we use it for.
Keeping track of wants has never been easier
What do you like best about the product?
It's easy to organize and then review product insights from customers, so I can find them when I need them.
What do you dislike about the product?
I am managing multiple products on the same board, and it isn't always easy to keep all product insights organized simultaneously.
What problems is the product solving and how is that benefiting you?
We are solving the problem of gathering customer requests through our support team and from internal stakeholders. The benefits we see from it are easy to read and manage a list of priorities without digging for what's most important.
Recommendations to others considering the product:
Try it out, we have found great success with it, and I think you will too.
ProductBoard is helping not only in our product management process, but also in our product culture
What do you like best about the product?
It's a very user-friendly tool, and the roadmap feature is helping us pretty much on the task to align all stakeholders and the leadership team
What do you dislike about the product?
We are still not able to use both insights and portal features. Regarding the insights feature, I reckon it would be handy. However, I feel it would be quite hard to implement it since it would need to connect with other areas, such as CX. When I look at the portal feature, we're currently doing our refinement process using google docs. I'm not sure how comfortable people would be to migrate our existing operation to a new tool.
What problems is the product solving and how is that benefiting you?
So far, I'm using it to create roadmaps, align my product vision with other product squads, important stakeholders, and the leadership team. It has been handy also to help me to prioritize what to build next and to show the why to everyone else. The benefit is everyone on the same page and aligned in what we are doing. So far my roadmap helped me already to discuss features people believed were more important than what we were planning to do.
Recommendations to others considering the product:
It is a great tool even to help your company to achieve a better product culture.
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