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An excellent product management solution
What do you like best about the product?
productboard helps us to consolidate ideas from our customers and team, and organise them into a prioritised roadmap that's based on data driven intelligence. We love the capability of Insights, allowing us to connect specific user scenarios and requests to features that we are planning. Portal provides a great feedback loop for our customers, enabling them to help to shape the future of our product.
What do you dislike about the product?
It's a complex solution that can be configured in lots of ways. Whist this is a strength, when you are setting out, productboard can be a somewhat overwhealming. Pricing is a problem for us: I'd like to add more of our team onto the system, so they can all contribute, but at $50 p/mo that's not feasible for us right now. Hopefully it's something we can return to as we grow.
What problems is the product solving and how is that benefiting you?
We are able to communicate to our customers what we are working on now, and plannig to delver in the future, and why those things matter to them. Our product managment process is less of a blackbox, thanks for productboard.
Recommendations to others considering the product:
If you are looking for a way to consolidate feedback from your customers, and your team, and want an easy way to organise and prioritise features, then productboard is a no-brainer. There are lots of ways to customise the system to the way you work, so start simple and adapt as you go.
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A great way to organise your team around customer needs and business objectives
What do you like best about the product?
The idea of linking everything is the one thing that I like the most. Every time anyone at the company meets a customer, we take notes and if we have any feedback, we push it to Product Board. Our Product team links the feedback with the different features, objectives, or marks as a new idea. It's incredible the amount of information you can have when you create segments as well. As we focus more on a specific segment, our prioritization process now it's way easier and smoother than before.
What do you dislike about the product?
A few things that are given in roadmaping, like having two tracks, discovery, and delivery. Today the only way of doing this in PB is to duplicate all of your initiatives, with makes everything a mess. Besides that, we need to export all of our customers from HubSpot, upload them in our PB, and then update the segments. Not having direct integration with HubSpot is costing us a lot of time and manual work. We need to have more integrations so PB can work even better with our product development process.
What problems is the product solving and how is that benefiting you?
Our prioritization process is way better now, as we look at customer and business insights in one place. It's easier to internally communicate our roadmap and our progress. ProductBoard also helped us to integrate insights from research, customer support, and customer success. Before PB each team used to have their own notes and documents, now everything is in one place and they are linked! Besides that, we are looking forward to using the portal as well and start communicating our roadmap to our customers.
The biggest benefit for us is having our customers' needs and our business objectives integrated and in one place, making it easier for us to consider both when prioritizing, we don't need to prepare for our roadmap and product sync meetings, since everything is already on productboard.
The biggest benefit for us is having our customers' needs and our business objectives integrated and in one place, making it easier for us to consider both when prioritizing, we don't need to prepare for our roadmap and product sync meetings, since everything is already on productboard.
Recommendations to others considering the product:
Productboard is a bit different from the tools we buy and start using it already, you will need to take some time to think about how you want to integrate the tool into your process and how you will shape the tool as well. This takes a while, but I ensure you, it's worth it!
Easy to use and great for collating customer feedback in a frictionless and meaningful way
What do you like best about the product?
The ability to connect to multiple communication channels such as Intercom, Slack, and Gong, allows us quickly and accurately collect customer feedback from source. Taking that feedback and linking to features on our roadmap gives us meaningful insights into what our customers value. The flexibility of the scoring systems allows for multiple ways of priortizing - this linked with the configurable views for the roadmap and features means I can have pages set up for specific needs, from detailed backlog management to high-level strategic planning for each of the development teams. The UI is clean and straightforward; I am happy to share this directly with anyone in my company; there is no need to export to presentations which saves me time and means we work with the most up-to-date information, particularly when integrated with Jira.
What do you dislike about the product?
I want a search in the portal as it quickly becomes hard work to find anything when there are many items. The card view is nice, but I'd like to see other options like a simple, sortable list.
What problems is the product solving and how is that benefiting you?
Leveraging customer feedback that we already had to guide our roadmap and uncover customer value. Bringing better organization and habits to the Product team. Improving comms to the whole company.
Productboard - great product management tool
What do you like best about the product?
The multiple views to organise your product backlog, the way to record and keep all your customer inputs and feedback in one place. The cool little comments while pages load.
What do you dislike about the product?
The cost. The underwhelming Jira integration - expected more automation.
What problems is the product solving and how is that benefiting you?
Have one place to keep all our products, the customer feedback for each and a way to manage the roadmap for each product.
Recommendations to others considering the product:
Carefully consider how you want to set things up...we had to re-work ours after some use.
Great way to keep track of client feedback
What do you like best about the product?
Productboard is a great way to collate and score client feedback so that you know what is most important to discuss in roadmap discussions.
What do you dislike about the product?
When emailing feedback to productboard it can be registered under the person emailing it rather than the person that provided the feedback.
What problems is the product solving and how is that benefiting you?
We are able to easily organise all the client feedback in one place as well as keep track of which clients requested which feature so that we can notify them when it is available.
Expensive but excellent feature set for getting organised with managing product development
What do you like best about the product?
Productboard has many great features. Some standouts - Clean UI and different ways to display the data which helps manage product development, an organise way to collect data and many options to create a Roadmap that works for you.
The integrations with Jira and Slack are great too.
The integrations with Jira and Slack are great too.
What do you dislike about the product?
The cost. Quickly becomes expensive for small teams.
The integration with Jira. I'd like more synchronisation features and potentially customisation.
The idea of the portal is great (as a way of getting feedback). But I have found it confusing to use.
The integration with Jira. I'd like more synchronisation features and potentially customisation.
The idea of the portal is great (as a way of getting feedback). But I have found it confusing to use.
What problems is the product solving and how is that benefiting you?
We had an issue with 'source of truth' - trying to store ideas and then organise them. I can collect ideas and easily sort. I can evaluate and easily turn them into tasks or tag them to validate objectives/themes or park them for later. Productboard helps with the flow of development from ideation to evaluation to developing to launch. Productboard gives us a birds-eye view, as well as a highly detailed view of the pipeline and everything within.
Recommendations to others considering the product:
If you are having issues with having a source of truth, then Productboard is for you. You can easily store and collect ideas/suggestions, manage tasks and features and turn these tasks into tickets for your development team to work on. The Jira integration is super helpful and syncs up so that you don't have to go to Jira to know if a task/ticket was completed. Productboard allows you to create reports easily for non-tech colleagues to view.
Great product management tool that's build by people that know product best practices.
What do you like best about the product?
Product Board makes it super easy to process lots of data coming in into meaningful action items for a product team to execute on. Its growing integrations make it even more useful by pulling in helpful data on our customers from Salesforce and having connections to pull in product feedback from Slack, Gmail, and Zendesk
What do you dislike about the product?
I'd like to see Product Board integrate with other tools we use like ClickUp. Just recently they announced new integrations to make more syncing between platforms possible but it involves creating our own API to manage interactions between the two platforms which takes costly development time.
The road mapping tool is somewhat new and quickly improving. When we first tried it out it had many limitations but quickly gained enough features to become useful.
The road mapping tool is somewhat new and quickly improving. When we first tried it out it had many limitations but quickly gained enough features to become useful.
What problems is the product solving and how is that benefiting you?
We've been able to quickly intake and organize all of our product feedback into an actionable prioritized list of features. Before Product Board, we didn't have a good product feedback loop. Being able to prioritize based on RICE scores alongside user prioritization scores.
Best software for the product teams
What do you like best about the product?
We are able to track all product requests from the idea to execution and have everyone aligned - users, internal team, investors, other stakeholders. Software is easy to use and keeps getting better.
What do you dislike about the product?
Our Customer Success Manager has left the company and the handover stuff could have been smoother.
What problems is the product solving and how is that benefiting you?
- product management
- product roadmap
- product vision
- feedback collection & prioritizing
- product roadmap
- product vision
- feedback collection & prioritizing
Powerful ecosystem of tools that have become a central part of my workflow
What do you like best about the product?
Productboard has a simple learning curve that makes it easy to get started and becomes more powerful the more you invest in it. The way the four primary workspaces are interconnected (Insights, Features, Roadmap, and Portal) makes it a pleasure to use.
The bread and butter of my workflow involves leveraging Zapier automations and the integration with Jira. Both work flawlessly.
The bread and butter of my workflow involves leveraging Zapier automations and the integration with Jira. Both work flawlessly.
What do you dislike about the product?
I use the Roadmap section the least because it's not central to my role, but if I had to nitpick, I can't load images directly into the 'Detail' section of the features modal.
You are, of course, able to attach files to this section, but I would benefit from being able to display them. My use case is that I have a weekly bug grooming session over Zoom, and when I need to walk my colleagues through an issue, loading attachments breaks the seamlessness of the screen share.
You are, of course, able to attach files to this section, but I would benefit from being able to display them. My use case is that I have a weekly bug grooming session over Zoom, and when I need to walk my colleagues through an issue, loading attachments breaks the seamlessness of the screen share.
What problems is the product solving and how is that benefiting you?
Managing bug reporting, content issue reports, feature requests, and feedback from a large pool of beta testers
Recommendations to others considering the product:
Productboard is the simplest and most powerful way to consolidate hundreds of unique pieces of feedback and discussions relevant to my team's products.
The integrations with Zapier and the Chrome extension make collecting Insights easy.
The Integration with Jira makes hand-over and tracking issues straightforward.
The cherry on the cake is the Portal, which makes the work our team is doing visible to our users, and closing the loop with relevant stakeholders (both internal and external) a simple process.
The integrations with Zapier and the Chrome extension make collecting Insights easy.
The Integration with Jira makes hand-over and tracking issues straightforward.
The cherry on the cake is the Portal, which makes the work our team is doing visible to our users, and closing the loop with relevant stakeholders (both internal and external) a simple process.
It's not that intuitive in relation to how you can use it as an internal interaction tool.
What do you like best about the product?
The ability to concentrate feature requests into a single place
What do you dislike about the product?
Roadmaps could be more intuitive and the portal could be easier to handle.
What problems is the product solving and how is that benefiting you?
Collecting features requests
Recommendations to others considering the product:
It's a good product to gather all of the suggested features on the same place.
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