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Productboard

Productboard | 1

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External reviews

238 reviews
from G2

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    Nico E.

The ideal tool for Product Managers

  • May 24, 2021
  • Review verified by G2

What do you like best about the product?
Everything about productboard except one little thing (see the following comment). Features and Roadmap are the best options to work in a long-term planning, with stakeholders, and with my team. We are currently testing Portal feature and it looks awesome!
What do you dislike about the product?
The lack of the reports feature, I have to do it manually every time I need a report (for example, User Stories by categories)
What problems is the product solving and how is that benefiting you?
With productboard, I can plan in a long-term way the next sprints and quarters for my team. Before productboard, the User Stories and Bugs were all messy and on various platforms at the same time. Now everything is in one place, and with the Roadmap feature, we can see beyond that mess and plan the future of our products. Another benefit I have is that with the Insights feature, I can collect A LOT of feedback from our clients and people of Cliengo so we can constantly upgrade our Backlog.
Recommendations to others considering the product:
You will have to dedicate a lot of time, but that's good! With productboard, a world of options and alternatives open in front of you. Go ahead!


    Marketing and Advertising

Excellent for an Agile transformation

  • May 24, 2021
  • Review verified by G2

What do you like best about the product?
Using the real-time integration with Jira keeps our releases and documentation synced. Being able to communicate business objectives and user insights on the feedback level helps make product/dev collaboration more impactful.I like being able to customize the releases, tasks, and tags. I typically create shareable custom views for each stakeholder group. The hierarchy and filters are easy to use but allow enough flexibility to create really tailored roadmaps. Feeding HelpDesk tickets into our insights inbox allows us to constantly validate features with real user feedback.
What do you dislike about the product?
I would prefer to have the ability to sync dates between features and Jira's epic progress back to my road map. That would be a gamechanger! The Slack integration is helpful for sharing changes but it doesn't allow enough customization for our organization. I'd like to be able to use a pre-set prioritization framework as well.
What problems is the product solving and how is that benefiting you?
We are rolling all of our product and development work up to our business objectives so Productboard helps to keep us on track with prioritizing effort where we will have the most impact without getting distracted. It's a great tool to use if you have a problem maintainig focus across stakeholders on your product vision. We have been using the Productboard to sync our high level vision all the way down to the granular task level. I am overseeing a portfolio of product lines and this is also very useful for that since I can associate feedback and features across multiple products and roll them up to a single objective.
Recommendations to others considering the product:
Get your product hierarchy nailed down and it will be very simple and intuitive to use. I use themes-based components and that helps to guide how features are structured. Don't be afraid to use emoji to call attention to specific features and make stakeholders smile.


    Eric K.

Great product. Wish we could use it to it's fullest extent

  • May 24, 2021
  • Review verified by G2

What do you like best about the product?
I like how our team can collect customer feedback from many different places and funnel them into Product Board. I also really like the ability to rank features according to our organization and customer needs. I'd really like to start using the matrix which helps our stakeholders make decisions rather than by opinions. I've just started to use the portal to collect additional feedback from our customers. This wasn't a feature that helped me purchase the product but has become a mainstay for us and our customers. We were having a hard time communicating our roadmap with our customers and now we're able to do so with ease. Overall, Product Board takes the guesswork out of decision making for which features we should be developing and when.
What do you dislike about the product?
The Jira integration was suitable for creating some continuity between the two programs, but I found myself updating many roadmap-related items within Product Board manually. I ended up using the new roadmap feature within Jira instead because I was spending too much time updating. I did like the roadmap within Product Board better because it had more substabce but ultimately I had to toss a coin.
What problems is the product solving and how is that benefiting you?
We're collecting and managing customer feedback in a single place and ranking feedback as a team more effectively. Our organization is much more aware of the feedback in a shorter period than before.
Recommendations to others considering the product:
Data collection for Product Management and UX in a single place makes Product Board an easier decision than using spreadsheets. Airtable was nice, but I could do the same thing plus more in Productboard.


    Health, Wellness and Fitness

Overall Satisfied and Focused

  • May 24, 2021
  • Review verified by G2

What do you like best about the product?
I like the features / Kanban view.
I appreciate the inbox, as we often send ideas/feedback to this location.
The ability to merge and easily adjust the hierarchy of features is perfect.
VERY excited about the "This is reliant on this feature" enhancement.
What do you dislike about the product?
There are some things I don't necessarily dislike, but moreso am unsure of how to use (ways to collect feedback early). Thus, I'd recommend having some more easy to access tutorials / support. Secondly, and while I am fully capable of prioritizing features and setting timelines/roadmaps, it can be challenging to define and scope them. I'd like a few more pointed sections than the details write up and insights. I think it's too vague and there are standard things I write up in project and product management (type of project/product, stakeholders, required / not required).

When I want to break subfeatures out of components, it's a little clunky because I still want them to be associated with each other but it may not be a part of the same sprint.
What problems is the product solving and how is that benefiting you?
Actual planning
Focused planning
Tagging / sharing with key stakeholders
Centralized place to capture all ideas / feedback.
Recommendations to others considering the product:
* make sure you are someone using it for agile product management.
* plan ahead and try to think about how you will use it up front versus jump right in; be strategic.
* know your KPIs and what your goals are.

You're going to love it!


    Michael S.

Great product for PM teams to understand customers and prioritize and plan roadmaps

  • May 24, 2021
  • Review verified by G2

What do you like best about the product?
The ability to map customer insights to features helps bring some real data from a bunch of unstructured feedback. This has helped to justify investment in features that we had considered but not had the justification for in the past. It has also helped make it clear when something may truly be a one-off, as we don't have any other feedback relevant to it. The linking and traceability of this helps us track, dive into the feedback when defining the features, and know who we should follow up with for both more information or to let them know we are building a feature based on what they asked for.

I also love the flexibility in creating and managing roadmaps for different audiences and the powerful features for feature prioritization including customer scoring.
What do you dislike about the product?
Some of my prior dislikes have been resolved with recent feature enhancements. I would still like more flexibility with cutom fields (e.g. a custom date field), and some more flexibility on managing releases. Some new features are really nice, but lack of some tools have made adopting them and changing how we use the product more challenging than I would like. For example, the addition of release groups was nice, but moving from one release group to multiple doesn't have a simple path, e.g. now way that I can find to move releases I have between release groups. Similarly, custom swim lanes in a roadmap are a great addition, but they are tied to a specific roadmap view and hard to reuse and manage. I hope as these features mature there will be more management options.
What problems is the product solving and how is that benefiting you?
Involving more of the organization in gathering feedback, Understanding customer feedback, prioritizing development roadmaps, communicating better internally on roadmaps and reasoning, including giving traceability back to those submitting insights.


    Computer Software

Great overall. Lots of customizations which can also lead to decision paralysis

  • May 24, 2021
  • Review verified by G2

What do you like best about the product?
The ability to process insights without polluting the backlog. Feature creation is more intentional and we love the ability to funnel insights from other places into Productboard.
What do you dislike about the product?
I think the fact that you can do sooo much with it can lead to not knowing if the way you re doing things is right. We also ultimately end up with a separate doc to communicate our top 10 priorities because Productboard is very detailed (sometimes down to subfeatures) that it's hard to provide a good executive summary of what we're doing for the quarter, etc.
What problems is the product solving and how is that benefiting you?
Product insights management has been a great problem that productboard has solved for us. Feature prioritization and roadmap sharing as well


    Jason M.

This is one of the best tools to keep track of your product

  • May 24, 2021
  • Review verified by G2

What do you like best about the product?
The roadmap feature is what is like the most because I can keep fine track of the progression of projects
What do you dislike about the product?
As product owner, the features' tree is sometimes hard to set as I like, I can't order features as I like sometimes.
What problems is the product solving and how is that benefiting you?
Keep track of insight and better build the best roadmap for the users, while checking for velocity regarding other projects.
Recommendations to others considering the product:
Product is really perfect for keeping track of your roadmap while using users insights to make the most valuable product.


    Alonso O.

Awesome Tool for Product Teams

  • May 24, 2021
  • Review verified by G2

What do you like best about the product?
Productboard allows us to build the lifecycle of a feature, from its Ideation, Consideration, Development, and Release. We can create public views for multiple Stakeholders so everyone can see what's happening with each feature. And we can manage everything with prioritization scores that are public and reduce the classic "why is this feature being built" questioning.
What do you dislike about the product?
It doesn't have a simulation tool to rearrange features by date and see the impact of possible delays. You can see features on the timeline view, but it is not comfortable enough to play with it. Also, it is not possible to translate to other languages the Portal function (in case you have non-English speaker users)
What problems is the product solving and how is that benefiting you?
We are giving visibility to the whole feature prioritization process. That way, everyone knows the impact of adding unexpected features to future sprints.
Recommendations to others considering the product:
Before productboard, we use to administrate our backlog on other platforms that weren't thought to be "Product administration software." As a result, it was hard to show what we had in the Roadmap to other people. We were swarmed by people asking us every day, "when is this feature going to be ready" or "why is this feature not being built". With productboard, we reduced those interactions heavily, as all the information is centralized and available for any Stakeholder. We don't have shared spreadsheets with feature requests anymore, and the implementation was quite simple. It's more about the willingness to change your company rather than the platform complexity.


    palash s.

Godsend for organized product managers

  • May 24, 2021
  • Review verified by G2

What do you like best about the product?
The ability to see my features in multiple views is killer- it was chaotic to do it on excel earlier
What do you dislike about the product?
The scale plan is super expensive and contributors can't do much, so hard to make it useful for non-PMs
What problems is the product solving and how is that benefiting you?
Organize my work as a PM
Consolidate customer feedback and insights in one place
Have a great way to display the roadmap and collect customer feedback on that
Recommendations to others considering the product:
Awesome tool if you are an organized product manager. Great to give visibility to different teams- and no, JIRA can't replace it.


    Computer Software

Productboard is good for tracking the different stages of development.

  • May 24, 2021
  • Review verified by G2

What do you like best about the product?
Used for Tracking the stages of development.
What do you dislike about the product?
Screens do not seem to maintain their state
What problems is the product solving and how is that benefiting you?
It is good for working in a team environment.
Recommendations to others considering the product:
It is a good product for tracking the development process.