Productboard
ProductboardExternal reviews
252 reviews
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The perfect tool for the modern product professional
What do you like best about the product?
productboard is deceptively simple. The UI is so clean and easy to use, yet so much powerful functionality is built into its features. I love the immediate updates that all team members see, and the huge flexibility we have in organizing features/components, roadmaps, insights, etc.
What do you dislike about the product?
The drop zones in the drag and drop can be a bit confusing at first. I also wish it provided greater insight to the companies/users who have submitted feedback, particularly external sources, so that we could more easily contact them for follow-up research.
What problems is the product solving and how is that benefiting you?
Product team idea capture and organization, feedback from internal and external sources, not having product ideas stored in development project management software, ability to prioritize ideas.
Very intuitive and user friendly roadmap tool!
What do you like best about the product?
The productboard insights functionality is a game-changer for our organization. The integrations that productboard offers allow us to integrate with multiple of our data sources, giving our teams a centralized repository for feedback.
What do you dislike about the product?
I'd love if there were more options for roadmap views that looks a bit user friendly - especially when leveraging themes and objectives. Currently when I use that view, the features do look a bit jumbled up.
What problems is the product solving and how is that benefiting you?
Lots and lots of access to feedback! We love productboard insights because it allows us to have a centralized repository where we review and analyze feedback. We currently integrate productboard with slack to collect feedback.
Great PM tool
What do you like best about the product?
The user experience. The product has been built by the product managers, e.g. people "who know the pain points". It helped us streamline the process of creating informed roadmap.
What do you dislike about the product?
Integrations with other systems should be more advanced (e.g. more options, more robust).
What problems is the product solving and how is that benefiting you?
Collecting all product-related in a single channel across the company. Linking it to the features for data-driven decisions. Applying various scoring criteria to the features.
I love Productboard!
What do you like best about the product?
User Experience is just amazing. Also UI is very nice, me as a designer, I am always happy to use it Producboard. Great work
What do you dislike about the product?
Sometimes accessibility of colors has problems. For example on our roadmaps
What problems is the product solving and how is that benefiting you?
Priotirisations of features and insights. We have meetings with CS bi weekly where we go through insight ffrom customers, amazing for the design team
A joy to spend my days in this app
What do you like best about the product?
Having a central place to capture all insights and plan how to build your product in a simple interface is refreshing.
What do you dislike about the product?
Some of the integrations are still being developed and there is more we would like them to do, so we could live in productboard whilst interacting with teams using JIRA for example. Also the mobile experience isn't up to scratch yet and I work a lot from the train.
What problems is the product solving and how is that benefiting you?
Capturing all insights. Understanding most requested features. Planning product delivery / roadmaps. Portal for users to view what we are planning and interact directly. We have a central picture of everything that teams can use to find out what they are interested in.
Productboard is a great app for PM organization!
What do you like best about the product?
We use productboard daily in our product organization to collect, triage, and store valuable customer insights to help prioritize projects that will significantly impact the company. Productboard has a clean, modern UI that is easy to pick up but also offers advanced functionality to create roadmaps and help give internal and external users insight on projects in the pipeline.
What do you dislike about the product?
While it's not meant to be a UX research tool, I feel Productboard could benefit from developing more advanced UX researcher tools to help categorize and organize large amounts of insights.
What problems is the product solving and how is that benefiting you?
No problems yet - the platform has completed all tasks that we initially set out to achieve for our product function. As a dedicated product road mapping and insight management tool, there's nothing else like it out there.
Recommendations to others considering the product:
Decide on a product hierarchy structure that works best for your team right out the gate so that products and features can be organized as effectively as possible.
Must have for Product Managers
What do you like best about the product?
I love the gathering insights and assigning them to the features. It's invaluable - we've always struggled with collecting feedback on a signle place. It was always scattered everywhere. With PB, we have it centralized.
What do you dislike about the product?
Sometimes, ProductBoard is quite unstable. Usually in the most critical times. Also, I would like to have the browser plugin for Firefox as well, adding insights would be much more convenient.
Lastly, the editor is sometimes just pain in the a*s, especially when connected to JIRA issue.
Lastly, the editor is sometimes just pain in the a*s, especially when connected to JIRA issue.
What problems is the product solving and how is that benefiting you?
Gathering user/customer feedback on a single place - our decisions are more clearly backed by data. This improves communication with Engineering as they finally see the reasoning behind "why are we doing this feature".
Recommendations to others considering the product:
Go ahead and try it. You'll find its value for sure.
Roadmap Visibility for the whole Org
What do you like best about the product?
Productboard is at it's most advantageous when it serves as the single source of truth for all things Product. We have found great success using it to collect and organize feedback both internally and from customers. Making Roadmaps that anyone can dig into, see where requests come from, see how prioritization happened, etc, has been incredibly helpful to building a culture of trust between the Product org and the rest of the company.
What do you dislike about the product?
It's fantastic to have integrations with things like DevOps, but it would be even more useful if statuses could be synced between the two. Also, when trying to tag feedback, sometimes it's hard to remember exactly what I called a previous feature request, so I end up making a lot of duplicates. A better feature request search that searches the descriptions of feature requests, not just the titles would be helpful there.
What problems is the product solving and how is that benefiting you?
Productboard keeps our organization in sync around the roadmap. As an all remote team, self-service and being able to work asyncronously is important. Productboard is a valuable tool for keeping the product team engaged with the rest of the company without having to hold a ton of meetings or write long product updates.
Best tool for Product Managers to organize user feedback loop
What do you like best about the product?
ProductBoard has everything I need when it comes to streamlining user feedback from different sources to one place: it has integrations with Intercom, Slack, Close.io, etc; it has advanced access rights and management levels; it allows to quickly transform necessary features to roadmaps and share them with stakeholders.
What do you dislike about the product?
I must admit that we don't really have any major problems with the tool. It might be sometimes glitchy, but nothing that can disrupt my work for a long time. I wish sub-features would have a better way to separate them in releases within roadmaps.
What problems is the product solving and how is that benefiting you?
Before ProductBoard we used spreadsheet! The process was highly manual and it was tough to get meaningful insights from it. It took us some time to adapt the tool to our processes but now we can't live without it. We collect user feedback, organize it into features/problems, assign impact and other scores, prioritize it and build roadmaps based on it. It's also a perfect place to find users to speak with while working on the particular feature.
Recommendations to others considering the product:
Honestly, I'm surprised every time I hear that some organizations still haven't been using ProductBoard. It made my work as PM so much easier!
Amazing tool! Integrates with everything I need & works great with the Jobs To Be Done Framework
What do you like best about the product?
- Slack Integration
- Chrome Extension
- Customer Portals (to display their specific feature requests)
- Chrome Extension
- Customer Portals (to display their specific feature requests)
What do you dislike about the product?
- Can be a bit pricy for an early-stage startup
What problems is the product solving and how is that benefiting you?
I needed a place to manage all company to-dos for multiple customers with custom requests as well as a place to organize tasks into company-wide and long-term planning.
Recommendations to others considering the product:
I'd highly recommend reading the content provided by Productboard on how to initially set up the product according to the Jobs To Be Done framework. Saves you a TON of time down the line. Trust me.
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