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So many untapped features
What do you like best about the product?
We have been very happy with productboard so far. The customer service has been great when we needed it. There are so many great features, many of them we haven't even tapped into yet. Below is a list of features we do use and are happy with:
- The interface
- Integrations
-- Slack
-- Jira
- Ease of use
- Has all the features we need and then many more
- Prioritization scores
- Impact and driver scores
- The interface
- Integrations
-- Slack
-- Jira
- Ease of use
- Has all the features we need and then many more
- Prioritization scores
- Impact and driver scores
What do you dislike about the product?
- Can be hard to organize many features and subfeatures
- Subfeatures do not inherit release date from parent
- Subfeatures do not inherit release date from parent
What problems is the product solving and how is that benefiting you?
We are utilizing productboard to organize our feature requests from customers and internal feedback. Productboard has helped us to prioritize features and ideas. It gives our product team a place to work without polluting our Jira board, and once we are happy, we can quickly create epics, features, and tasks with the Jira integration.
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Great tool to iterate quickly in a startup environment
What do you like best about the product?
Productboard joins customer feedback with a long-term roadmap. In a rapidly changing startup environment, that's essential.
You can finally ditch the Excel spreadsheets, Slack messages and stop saying "I think that this is valuable to customers...".
By creating a relationship between feedback and features, you finally knows what features will create the most value at a glance, making for an easy priorization.
It is easy to share and collaborate together on roadmaps, and by building your views your own way, you have a lot of leeway as a power user.
Support has also been very helpful and attentive.
You can finally ditch the Excel spreadsheets, Slack messages and stop saying "I think that this is valuable to customers...".
By creating a relationship between feedback and features, you finally knows what features will create the most value at a glance, making for an easy priorization.
It is easy to share and collaborate together on roadmaps, and by building your views your own way, you have a lot of leeway as a power user.
Support has also been very helpful and attentive.
What do you dislike about the product?
Productboard works best when it has integrations with your development tool of choice. Right now we use Clubhouse, and the integration is currently in development. This results in some manual work and fragmentation.
It has a learning curve, but Productboard's learning materials and workshops are good. Maybe some ready-to-use templates for a basic Agile methodology would work wonders here.
Bug support could be a little better. It feels a little bolted on right now. As bugs are an integral part of the customer experience and directly affects the roadmap (if you have a policy of fixing bugs before working on new features), I think some built-in support would be better.
It has a learning curve, but Productboard's learning materials and workshops are good. Maybe some ready-to-use templates for a basic Agile methodology would work wonders here.
Bug support could be a little better. It feels a little bolted on right now. As bugs are an integral part of the customer experience and directly affects the roadmap (if you have a policy of fixing bugs before working on new features), I think some built-in support would be better.
What problems is the product solving and how is that benefiting you?
With Productboard, we finally can direct our product to features that generate the most impact. We felt a little lost before, re-doing roadmaps every month and having a lot of manual work in spreadsheets and guesswork of what really matters. Now, we can collaborate on a centralized roadmap together with evidence of what's really important. When you are time-constrained, it is a real game changer.
Recommendations to others considering the product:
Take the time to configure and customize Productboard to your needs. It will pay off in the medium term.
Read the Productboard's learning materials to get deeper insights: https://www.productexcellence.co/
Read the Productboard's learning materials to get deeper insights: https://www.productexcellence.co/
Very useful tool for product improvement organization
What do you like best about the product?
I like the ease of organization, and the ability to collaborate with teammates
What do you dislike about the product?
Nothing! The platform is straightforward to use and makes collaboration with our product team a breeze.
What problems is the product solving and how is that benefiting you?
Communication and tracking for product enhancements is a breeze
Recommendations to others considering the product:
Highly recommend this service if you have a ton of feedback that you want to communicate to your developers or you want to make it easy to keep track of product enhancements
New user getting a lot of value from the tool
What do you like best about the product?
Visualize multiple drives/scores one place
What do you dislike about the product?
Would like sample completed view for reference
What problems is the product solving and how is that benefiting you?
Correct prioritization based on customer feedback as opposed to random selection of priorities
Love PB
What do you like best about the product?
The insights feature, the browser add-on, the aggregation of insights into bigger themes, and then how it bleeds into the roadmap.
What do you dislike about the product?
I would like for it to enable broader interaction across our company.
What problems is the product solving and how is that benefiting you?
It offers us one central hub to aggregate feedback so that our product team can see. It then allows our product team to take the insights and feedback and assign projects related to them.
It also allows for company viisibiility into what has been prioritized and made its way onto the roadmap.
It also allows for company viisibiility into what has been prioritized and made its way onto the roadmap.
I have recommended ProductBoard several times because of the integration with zendesk
What do you like best about the product?
- Integration with Zendesk,
- demand aggregation tools
- Recently, custom fields and field-based swimlanes have been very helpful
- demand aggregation tools
- Recently, custom fields and field-based swimlanes have been very helpful
What do you dislike about the product?
- I'd like to be able to create multiple tiers of nested objectives
- Logging new features is cumbersome when done from a filtered list (I have views set up for each of my scrum teams, and it requires a lot of clicking)
- Additional tools for drafting roadmaps would be hugely beneficial -- currently, I need to use airtable for high-level planning and presentations to executives
- Logging new features is cumbersome when done from a filtered list (I have views set up for each of my scrum teams, and it requires a lot of clicking)
- Additional tools for drafting roadmaps would be hugely beneficial -- currently, I need to use airtable for high-level planning and presentations to executives
What problems is the product solving and how is that benefiting you?
- We use ProductBoard to coordinate with our support team on customer requests
- I manage a backlog for each scrum team I manage in product board
- I use roadmaps to track feature development and communication tools
- I manage a backlog for each scrum team I manage in product board
- I use roadmaps to track feature development and communication tools
Recommendations to others considering the product:
- ProductBoard is a great tool for organizing and synthesizing the work of your product team
- It integrates nicely with other tools and makes aggregating demand easy
- But depending on the size of your organization ProductBoard could easily break the bank, as the current pricing strategy makes it extremely expensive to collaborate
- If you can foot the bill, though -- it is a great tool, and I would definitely recommend using it
- It integrates nicely with other tools and makes aggregating demand easy
- But depending on the size of your organization ProductBoard could easily break the bank, as the current pricing strategy makes it extremely expensive to collaborate
- If you can foot the bill, though -- it is a great tool, and I would definitely recommend using it
AT PB Review May21
What do you like best about the product?
The ability to create customer insights from various sources, and tag them to existing features on the backlog.
What do you dislike about the product?
It's complicated to use. The learning curve makes it hard to collaborate with other stakeholders.
What problems is the product solving and how is that benefiting you?
Backlog prioritization based on company objectives, product drivers, and customer insights.
Does almost everything I need and is very easy to use
What do you like best about the product?
* End-to-end product management tool for customer communication, staging, validation, sharing, and roadmapping.
* Configurable views with sharing options
* Notes/Insights/Feature relationships and tracking
* Many different roadmap types that are easy to share with the organization
* Make/Collaborator user model
* Built-in portal for validation and idea submissions
* Does not require a million plugins like Jira
* Configurable views with sharing options
* Notes/Insights/Feature relationships and tracking
* Many different roadmap types that are easy to share with the organization
* Make/Collaborator user model
* Built-in portal for validation and idea submissions
* Does not require a million plugins like Jira
What do you dislike about the product?
A few features that would be important to me are missing
* Portal that allows more customer/user participation (I don't agree with Productboards philosophy on not allowing community collaboration for voting)
* Soft dependencies between projects (currently only supports hard dependencies/blockers)
* Feature scoring doesn't work well as using effort in the equation tends to squish everything into the same range
* Export capabilities are too limited (e.g. I cannot get metrics for managing the notes backlog as the 'processed' date isn't exportable)
Pricing is on the expensive side.
* Portal that allows more customer/user participation (I don't agree with Productboards philosophy on not allowing community collaboration for voting)
* Soft dependencies between projects (currently only supports hard dependencies/blockers)
* Feature scoring doesn't work well as using effort in the equation tends to squish everything into the same range
* Export capabilities are too limited (e.g. I cannot get metrics for managing the notes backlog as the 'processed' date isn't exportable)
Pricing is on the expensive side.
What problems is the product solving and how is that benefiting you?
* Single source for tracking from idea (notes/insights) to feature candidates w/ scoring to roadmapping and sharing through delivery
* Sharing my roadmap without resorting to slides for presentation
* Collaboration with the rest of the organization
* Sharing my roadmap without resorting to slides for presentation
* Collaboration with the rest of the organization
Useful for organizing customer insights!
What do you like best about the product?
Love being able to associate customer feedback with specific features. Love being able to use Productboard to communicate out the roadmap to the rest of the organization.
What do you dislike about the product?
I wish there were some better read-only views for sharing the roadmap paired with customer insights.
What problems is the product solving and how is that benefiting you?
Better at keeping track of feedback, prioritizing features, and communicating across the organization.
A great partner for product managers
What do you like best about the product?
It's a great tool with a super nice look and feels that will help you to gather insights easily and connect those to features and build your company roadmap in just a few clicks.
What do you dislike about the product?
The tool is great. I would like to have more flexibility on how to create the prioritization score. Something to handle like excel equation to get the score, so we can work around different scoring frameworks and not just value vs effort
What problems is the product solving and how is that benefiting you?
First, gather all the customer and market insights in just one place.
And then connecting insights with future developments.
And giving visibility of all of these thanks to the roadmap feature
And then connecting insights with future developments.
And giving visibility of all of these thanks to the roadmap feature
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