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Productboard

Productboard | 1

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External reviews

249 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Ravi M.

Must to have for your Product management and Strategic Planning of your product

  • October 24, 2023
  • Review verified by G2

What do you like best about the product?
I am using the Productboard from more than a year. The beauty of it that you can have complete tracks of your all Notes. You can do the tagging, create custom status, define severities. I can have my own personal Feature Board and also Team Feature Board. I am really thankful for the Productboard to organize my all Notes at one place and help me to groom my Product backlog and Prioritization. It also provides integration capabilities, so my field facing team or customer they can raise their feedbacks or any issues. I have enabled the automations based on keywords, so those all topics belongs to me automatically come into my Insight Board (Assigned to me).
What do you dislike about the product?
Nothing, you can easily start your journey with Productboard.
What problems is the product solving and how is that benefiting you?
As a product manager, I always look for more data and information from multiple sources to plan new features for my product. New feature request can come from multiple sources i.e. customer, field facing teams, presales, enginerring team etc. It is not easy to get these all infromation on mails or over call or on messaging tool. Productboard provides an interfaces to all my sources to raise their request as notes and that automatically assigned to me. I can easily keep the track of these request. I can validate those requests and add into my product planning. Productboards helps me to give a clear visiblity to define my product roadmap and decision making.


    Deven S.

Roadmaps and feedback? Productboard's my pick

  • October 20, 2023
  • Review provided by G2

What do you like best about the product?
The roadmap feature in Productboard paints an amazing and thrilling picture for us, showing our product's journey with focused clarity. I'm surprised by how this feature shows me the path our product is taking. The tools Productboard gives us to hear our users and prioritize are like a hidden gem detector, uncovering the most valuable insights. They empower us to make genius decisions with real time data, navigating our product's growth using the most intelligent and data driven approach.
What do you dislike about the product?
The dashboard customization options in Productboard could be more versatile. I often find myself wishing for a bit more flexibility in tweaking the views to my liking.
What problems is the product solving and how is that benefiting you?
Productboard is an incredible platform that centralize­s and revolutionizes how we gathe­r and leverage fe­edback. This tool acts as our compass, providing us with clear dire­ction and focus. Its innovative roadmap visualization and seamless inte­grations have elevate­d our product management strategie­s to new heights. Productboard empowe­rs us to make informed decisions and drive­ our product's success like neve­r before!


    Linda B.

Productboard makes it super easy to make the perfect products.

  • October 18, 2023
  • Review provided by G2

What do you like best about the product?
A remarkable­ aspect of Productboard lies in its ability to dynamically prioritize fe­atures. This, along with its impressive roadmap visualization and se­amless integration with third-party tools, positions it as a standout in the re­alm of product management.
What do you dislike about the product?
I've noticed that Productboard's notification system can be a bit too persistent, leading to unnecessary distractions. Also, while its integrations are robust, they occasionally face syncing issues which can disrupt workflows.
What problems is the product solving and how is that benefiting you?
Using Productboard has greatly improve­d our product management process by organizing and transforming scatte­red ideas into actionable plans. The­ clear roadmap has significantly increased alignme­nt within our teams, and the seamle­ss integrations have eliminate­d the need for manual data transfe­rs, saving us valuable time.


    Matthew M.

The connection between disorganized ideas and organized product strategies

  • October 01, 2023
  • Review provided by G2

What do you like best about the product?
Productboard offers outstanding custome­r support. Whenever we­'ve come across any issues, the­ir team has been quick to re­spond with friendly and helpful assistance. We­ rely heavily on Productboard for our daily operations, and it consiste­ntly proves itself as a depe­ndable and effective­ tool. The integration of Productboard with our existing tools has also be­en seamless, making it an e­ssential component of our product manageme­nt process.
What do you dislike about the product?
For small teams or ne­w companies, the price of Productboard may be­ seen as relative­ly expensive. While­ it does offer a range of be­neficial features and support, some­ individuals might find the cost to be a dete­rrent.
What problems is the product solving and how is that benefiting you?
Productboard has revolutionize­d the way we track fee­dback and generate ide­as. It streamlines the proce­ss of organizing and prioritizing, resulting in more informed de­cision-making and ultimately, superior products. The positive­ effect on team morale­ and productivity is undeniable.


    Varun R.

We have successfully identified our guiding principle for product development.

  • October 01, 2023
  • Review provided by G2

What do you like best about the product?
Productboard is a valuable tool for prioritizing fe­atures. It provides well-de­signed user fee­dback collection, offering valuable insights from our use­rs. The roadmap feature is straightforward and has gre­atly improved our planning and communication. It's something we didn't re­alize we nee­ded until we started using it.
What do you dislike about the product?
Setting up Productboard may re­quire some time and patie­nce to grasp the initial complexity. Howe­ver, once it's fully establishe­d, it offers a multitude of bene­fits.
What problems is the product solving and how is that benefiting you?
Productboard tackles the­ challenge of dete­rmining feature prioritization by ensuring our product roadmap aligns with marke­t demands. Our tool for collecting user fe­edback is invaluable in gaining insightful customer insights, and visualizing our proje­ct plans on the roadmap has greatly enhance­d clarity and communication.


    Stan P.

UX and UI is quite bad for a "Product" product

  • September 21, 2023
  • Review provided by G2

What do you like best about the product?
The roadmap item
The colours
that's it...
What do you dislike about the product?
Overcomplex when
It's buggy, you loose some info..
The saving/sharing system is not done well
What problems is the product solving and how is that benefiting you?
Cross-organisation et cross knowledge collaboration.
Cross-organisation et cross knowledge collaboration.
Cross-organisation et cross knowledge collaboration.
Cross-organisation et cross knowledge collaboration.


    Information Technology and Services

Love this for any product team

  • July 27, 2023
  • Review verified by G2

What do you like best about the product?
Productboard is the one source of truth that allows the team to know exactly what each product team is working on and building towards.
What do you dislike about the product?
The information is not always organized in the most effective way and it takes a lot of time for someone on our team to organize. Additionally, the tools do not allow us to make big changes easily.
What problems is the product solving and how is that benefiting you?
Workflow management and being able to break down big problems


    Clayton B.

Maximize development efficiency with ProductBoard customization, intuition, and effectiveness

  • June 29, 2023
  • Review provided by G2

What do you like best about the product?
ProductBoard is incredibly flexible and allows for a high level of customization. The user interface is exceptionally clean and, in my opinion, ProductBoard is quite intuitive to use. It strikes a good balance by providing ample customization options without overwhelming complexity. One of its main benefits for me is the ability to prioritize my development tasks effectively. By gathering feedback from the customer support team, I can classify it into relevant job stories and easily reach out to the appropriate user to investigate specific topics.
What do you dislike about the product?
The most significant aspect for me is the performance. Occasionally, certain sections of the user interface can feel a bit slow when there are numerous items displayed, causing delays in clicks. It would also be more convenient if the Drivers feature were accessible at the lowest pricing level. There are some notable features that are currently missing, which would greatly enhance the product. These include CRM integrations, an API, and a proper Zapier integration.
What problems is the product solving and how is that benefiting you?
With Productboard, we can finally steer our product to the features that have the greatest impact. We used to feel little lost, re-creating roadmaps every month, spending a lot of manual labor in spreadsheets, and guessing what matters. We can now cooperate on a single roadmap with proof of what is truly important.


    Evan G.

Elevating client experience and brand performance with Reputation

  • June 27, 2023
  • Review provided by G2

What do you like best about the product?
Reputation assigns certain categories to our dealership based on where we surpass expectations and where we need to improve. It gives us insight into where we should focus our time and work to make the client experience a 10/10. The platform is simple to use and offers many useful features, such as a dashboard for quick access to your reviews and Google traffic, a quick way to request reviews and a plethora of Reports that you can create and personalize.
What do you dislike about the product?
The technology itself is adequate, but it takes weeks to implement new programs via their customer care team, and you do not have direct contact with an account manager. You can only leave voicemails on a generic line and send emails to a generic email address. It is impossible to aggravate problems. Sometimes connections fail and we discover that a random Instagram account is no longer connected, which is inconvenient. Furthermore, it is difficult to understand how to rejoin accounts.
What problems is the product solving and how is that benefiting you?
Reputation is allowing me to devote more attention to other business marketing initiatives. Now that I spend less time studying reviews, I have more time to do other things. Reputation has been beneficial in increasing our brand's web exposure. It manages our internet reputation across several media, ensuring that we constantly present a positive image. This has increased the visibility of our brand, brought in more consumers, and improved the overall performance of our firm.


    Thomas S.

I've finally navigated the maze of customer feedback thanks to Productboard

  • June 23, 2023
  • Review provided by G2

What do you like best about the product?
I really like that Productboard helps decide what features are most important and makes creating products smoother. It’s great for listening to what customers want and planning products to meet their needs. You can also see how the product changes over time.
What do you dislike about the product?
It’s hard to change the settings in Productboard how you want them, which can make it tough to get your work set up right. It’s also not very easy to sort through a lot of information because the filters aren’t great.
What problems is the product solving and how is that benefiting you?
Productboard helps manage how products are made. It puts all the customer feedback in one place and helps pick the best features. This makes sure the product is what people actually want. It’s also really good for keeping everyone involved in the loop.