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Productboard

Productboard | 1

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External reviews

238 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Management Consulting

The perfect tool for roadmapping and user insights

  • February 25, 2022
  • Review verified by G2

What do you like best about the product?
ProductBoard works great together with the Jira integration. It saves a lot of time for our Developers and makes our tickets also available for our internal stakeholders without giving them access to Jira itself.
What do you dislike about the product?
Recently they launched an Amplitude integration for Enterprises, which is an excellent addition. An integration with Mixpanel on the Scale plan would be great.
What problems is the product solving and how is that benefiting you?
ProductBoard is very handy to receive and log user insights and create features from scratch. It helps by precise and global roadmaps, and the user portal is ideal for sharing our roadmap with our customers and end-users.


    Vladimir S.

Great PM tool

  • February 25, 2022
  • Review provided by G2

What do you like best about the product?
The user experience. The product has been built by the product managers, e.g. people "who know the pain points". It helped us streamline the process of creating informed roadmap.
What do you dislike about the product?
Integrations with other systems should be more advanced (e.g. more options, more robust).
What problems is the product solving and how is that benefiting you?
Collecting all product-related in a single channel across the company. Linking it to the features for data-driven decisions. Applying various scoring criteria to the features.


    Sonja S.

I love Productboard!

  • February 24, 2022
  • Review verified by G2

What do you like best about the product?
User Experience is just amazing. Also UI is very nice, me as a designer, I am always happy to use it Producboard. Great work
What do you dislike about the product?
Sometimes accessibility of colors has problems. For example on our roadmaps
What problems is the product solving and how is that benefiting you?
Priotirisations of features and insights. We have meetings with CS bi weekly where we go through insight ffrom customers, amazing for the design team


    Laura W.

A joy to spend my days in this app

  • February 24, 2022
  • Review verified by G2

What do you like best about the product?
Having a central place to capture all insights and plan how to build your product in a simple interface is refreshing.
What do you dislike about the product?
Some of the integrations are still being developed and there is more we would like them to do, so we could live in productboard whilst interacting with teams using JIRA for example. Also the mobile experience isn't up to scratch yet and I work a lot from the train.
What problems is the product solving and how is that benefiting you?
Capturing all insights. Understanding most requested features. Planning product delivery / roadmaps. Portal for users to view what we are planning and interact directly. We have a central picture of everything that teams can use to find out what they are interested in.


    Information Technology and Services

Great tool for Product Managers, awesome improvement over Aha, but still missing some features

  • February 24, 2022
  • Review verified by G2

What do you like best about the product?
Ability to view roadmaps, timeline and value effort maps. Ability to assign scores and priorities across teams. Ability to create views and share across the teams..
What do you dislike about the product?
The customer insights feature is very rudimentary. Insights are not exportable. Reporting can also be improved and we need the ability to operate based on tags and views by customer.
What problems is the product solving and how is that benefiting you?
Product Prioritization, sharing roadmaps, getting competitive insights. Evaluating tradeoffs between competing items. But lack of views into capacity and the supply side make it hard to be a tool that can be used in itself.


    Health, Wellness and Fitness

Productboard is a great app for PM organization!

  • February 24, 2022
  • Review verified by G2

What do you like best about the product?
We use productboard daily in our product organization to collect, triage, and store valuable customer insights to help prioritize projects that will significantly impact the company. Productboard has a clean, modern UI that is easy to pick up but also offers advanced functionality to create roadmaps and help give internal and external users insight on projects in the pipeline.
What do you dislike about the product?
While it's not meant to be a UX research tool, I feel Productboard could benefit from developing more advanced UX researcher tools to help categorize and organize large amounts of insights.
What problems is the product solving and how is that benefiting you?
No problems yet - the platform has completed all tasks that we initially set out to achieve for our product function. As a dedicated product road mapping and insight management tool, there's nothing else like it out there.
Recommendations to others considering the product:
Decide on a product hierarchy structure that works best for your team right out the gate so that products and features can be organized as effectively as possible.


    Computer Software

Must have for Product Managers

  • February 24, 2022
  • Review verified by G2

What do you like best about the product?
I love the gathering insights and assigning them to the features. It's invaluable - we've always struggled with collecting feedback on a signle place. It was always scattered everywhere. With PB, we have it centralized.
What do you dislike about the product?
Sometimes, ProductBoard is quite unstable. Usually in the most critical times. Also, I would like to have the browser plugin for Firefox as well, adding insights would be much more convenient.
Lastly, the editor is sometimes just pain in the a*s, especially when connected to JIRA issue.
What problems is the product solving and how is that benefiting you?
Gathering user/customer feedback on a single place - our decisions are more clearly backed by data. This improves communication with Engineering as they finally see the reasoning behind "why are we doing this feature".
Recommendations to others considering the product:
Go ahead and try it. You'll find its value for sure.


    Hospital & Health Care

Finally, a Product Manager tool that works the way Product Manager's think!

  • February 24, 2022
  • Review verified by G2

What do you like best about the product?
The tool is highly flexible, allowing me to create the fields that I want to use to categorize and prioritize. And it helps me with all phases of the product lifecycle, from reviewing customer feedback, to prioritizing features for upcoming releases, to making sure that prioritized features are ready for development.
What do you dislike about the product?
People like reports, and ProductBoard doesn't do reports. It seems to make the stand that once printed, the material is likely out of date. Instead, provide links to the roadmap page in the product. Hard to disagree, but still, people like reports. Also, they don't implement teams very well if you have multiple dev teams. You can specify a team, but you can't segment roadmaps by team...
What problems is the product solving and how is that benefiting you?
Understanding customer voice. Enabling data-based prioritization. All Product managers use the same metrics for prioritization. Visibility into task completion for development preparedness.


    Jewel L.

Roadmap Visibility for the whole Org

  • February 23, 2022
  • Review verified by G2

What do you like best about the product?
Productboard is at it's most advantageous when it serves as the single source of truth for all things Product. We have found great success using it to collect and organize feedback both internally and from customers. Making Roadmaps that anyone can dig into, see where requests come from, see how prioritization happened, etc, has been incredibly helpful to building a culture of trust between the Product org and the rest of the company.
What do you dislike about the product?
It's fantastic to have integrations with things like DevOps, but it would be even more useful if statuses could be synced between the two. Also, when trying to tag feedback, sometimes it's hard to remember exactly what I called a previous feature request, so I end up making a lot of duplicates. A better feature request search that searches the descriptions of feature requests, not just the titles would be helpful there.
What problems is the product solving and how is that benefiting you?
Productboard keeps our organization in sync around the roadmap. As an all remote team, self-service and being able to work asyncronously is important. Productboard is a valuable tool for keeping the product team engaged with the rest of the company without having to hold a ton of meetings or write long product updates.


    Anna M.

Best tool for Product Managers to organize user feedback loop

  • February 23, 2022
  • Review verified by G2

What do you like best about the product?
ProductBoard has everything I need when it comes to streamlining user feedback from different sources to one place: it has integrations with Intercom, Slack, Close.io, etc; it has advanced access rights and management levels; it allows to quickly transform necessary features to roadmaps and share them with stakeholders.
What do you dislike about the product?
I must admit that we don't really have any major problems with the tool. It might be sometimes glitchy, but nothing that can disrupt my work for a long time. I wish sub-features would have a better way to separate them in releases within roadmaps.
What problems is the product solving and how is that benefiting you?
Before ProductBoard we used spreadsheet! The process was highly manual and it was tough to get meaningful insights from it. It took us some time to adapt the tool to our processes but now we can't live without it. We collect user feedback, organize it into features/problems, assign impact and other scores, prioritize it and build roadmaps based on it. It's also a perfect place to find users to speak with while working on the particular feature.
Recommendations to others considering the product:
Honestly, I'm surprised every time I hear that some organizations still haven't been using ProductBoard. It made my work as PM so much easier!