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External reviews

305 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Computer Games

The aiven kafka cluster was not very stable and we weren't able to reliably connect to it.

  • June 19, 2020
  • Review verified by G2

What do you like best about the product?
the user interface was ok, instructions were intuitive
What do you dislike about the product?
the kafka cluster was not very stable with our message production and customer support couldn't provide much assistance.
What problems is the product solving and how is that benefiting you?
event driven architecture


    Transportation/Trucking/Railroad

Excellent value for money

  • June 15, 2020
  • Review provided by G2

What do you like best about the product?
- Helpful helpdesk, manages to solve issues quickly.
- Sales with a good technical background
What do you dislike about the product?
- Some features are not available on the cheaper machines
What problems is the product solving and how is that benefiting you?
- Have a kafka environment up & running in no time without having to manage it by ourselves.
Recommendations to others considering the product:
Try the free trial


    Retail

Aiven is a great service to have your managed elasticsearch

  • June 04, 2020
  • Review verified by G2

What do you like best about the product?
That I can have both managed postgres, elastic and kafka all in one place
What do you dislike about the product?
using terraform with aiven, it is easier through the GUI
What problems is the product solving and how is that benefiting you?
mainly having managed elastic
Recommendations to others considering the product:
That I can have both managed postgres, elastic and kafka all in one place


    naftali m.

Simple to use. Seems to do everything right

  • June 02, 2020
  • Review provided by G2

What do you like best about the product?
The interface is simple but they seem to have thought of everything.
All the info you need to connect, which is what you primarily need to for a DB in the cloud, is provided simply and in a super obvious manner!
What do you dislike about the product?
They do not have a function to dump a database image, be it mysqldump or pg_dump.
What problems is the product solving and how is that benefiting you?
We were managing our database at EngineYard and we use an extension called TimescaleDB. Aiven provided support for this extension. Or rather, Timescale uses Aiven to provide a cloud-based solution.


    Adam R.

Difficult to integrate with infrastructure as code

  • May 11, 2020
  • Review verified by G2

What do you like best about the product?
Everything that we deploy works flawlessly so far, but our deployment of choice is terraform and Aiven's terraform provider is quite immature, and poorly documented. This causes problems for us which Aiven have done good work to address some of, but still have some way to go

I like that it has write ahead logging, which cloudSQL doesn't have for cloudSQL postgres, Aiven are more up to date in this regard.
What do you dislike about the product?
your terraform documentation! plus your provider doesn't/didn't work as terraform providers should, violating basic assumptions of the terraform framework and causing me weeks of work when it should have been hours. The software felt untested, and this caused us a couple of weeks to sort out (which, to Aiven's credit, we did sort out)

Please see a list of terraform providers that manage to keep up to date enough that they can submit their documentation to the official terraform website https://www.terraform.io/docs/providers/index.html (that's 133 providers). IMO this is an absolute minimum if you're going to be releasing a terraform provider for an expensive paid for product.

This has totally coloured my view of Aiven because your service seems to be working flawlessly and it seems to have unjustly turned me off what seems to be an otherwise excellent product. Logging into the console is a genuinely pleasant experience but it is not a solution to a problem inside terraform - If it's not in terraform it makes it very difficult to interface with our automation.

Additionally, your Aiven_project_service resource is totally overloaded, I get that they probably share a parent object but I think they should be separate resources, When I'm configuring Postgres I don't want to also have to wade through the documentation on elastic cloud, kafka etc as well, this is compounded by the already lacking documentation, which forced me to manually inspect attributes of resources on runs.

Please forget the CEO's/CTO's you're showing your web console, and instead consider the people that will actually be using your software. The business (hopefully) doesn't run because they have sys admins clicking through a UI!

I'm sure your infra is as (declarative) code, there's of course very good reason for it; I want mine to be as well.
What problems is the product solving and how is that benefiting you?
We're building a bank! It's got write a head logging which cloudSQL doesn't have
Recommendations to others considering the product:
if possible wait until their terraform provider is mature, go with something with better infra as code unless Aiven gives you something that you can't do without


    Restaurants

Good support, still evolving on some configurations

  • May 04, 2020
  • Review provided by G2

What do you like best about the product?
Good support on chat. I had many questions and mostly were answered on a good time.
What do you dislike about the product?
There is not topic specific configuration to use on the Web UI.
What problems is the product solving and how is that benefiting you?
Big topics and security are present on our kafka cluster. With it we can implement a good system architecture.
Recommendations to others considering the product:
Good support


    Maritime

Administer dev & prod managed ES & Kafka clusters.

  • April 23, 2020
  • Review verified by G2

What do you like best about the product?
The web IU is clean and simple. It is easy to find every menu item you need. Graphs are helpful and really beautiful.
What do you dislike about the product?
It was sometimes difficult to understand how access management system works. Also, Aiven doesn't give all the variety of services in one place like AWS or Google Cloud.
What problems is the product solving and how is that benefiting you?
Aiven allows to quickly and efficiently deploy managed services like Elasticsearch and Kafka clusters. This may cost a little bit more money, but you save a lot time and $$$ on maintenance of all that zoo.


    Alex B.

We have been using Aiven postgres on production for a year

  • March 11, 2020
  • Review provided by G2

What do you like best about the product?
- you can choose cloud provider/region
- you have minimal monitoring
- also can connect something like Prometheus for better statistics
What do you dislike about the product?
- a quite hight price
- we want root permission for postgres
- we need something like autoscale by load or scheduler
What problems is the product solving and how is that benefiting you?
We don't want to manage our own database server, so we decided to use DB as service
We can very fast change DB performance.


    Financial Services

Kafka Developer

  • March 10, 2020
  • Review provided by G2

What do you like best about the product?
The easy to use interface and the ability to provision topics as required. The User interface is better than most.
What do you dislike about the product?
Not enough analytics and tools to see what are the root cause of issues. "Is it us or Aiven?" These types of diagnostic tools would be really valuable.
What problems is the product solving and how is that benefiting you?
It allows us to not use our own DevOps teams to manage all the Kafka Brokers, Clusters, and Topics. The ease of use interface allows us to focus on business logic and building asynchronous systems.


    Oil & Energy

Nicely managed, but more work needed

  • February 14, 2020
  • Review verified by G2

What do you like best about the product?
Good UI for viewing topics, schemas, ACL's , Lag, etc.
Terraform support
What do you dislike about the product?
Have had a few outages recently. No way of viewing content of topics.
What problems is the product solving and how is that benefiting you?
Sharing data across teams without the need for explicit REST calls.