Advanced Email Security
Mimecast: Work Protected™External reviews
333 reviews
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Security First email filtering
What do you like best about the product?
Mimecast has been great for our company, with features that allow us to be much more effective at dealing with evolving email-based cyber threats as compared to traditional anti-spam providers.
I swear by the URL Filtering, Impersonation protection, and Attachment Sandboxing features.
The email continuity has been a great feature to have as an option if our Office 365 were to encounter significant availability issues.
I love the level of information available in the Mimecast Dashboard. I feel confident I can quickly find information in the Mimecast logs to troubleshoot issues and monitor email flow.
I swear by the URL Filtering, Impersonation protection, and Attachment Sandboxing features.
The email continuity has been a great feature to have as an option if our Office 365 were to encounter significant availability issues.
I love the level of information available in the Mimecast Dashboard. I feel confident I can quickly find information in the Mimecast logs to troubleshoot issues and monitor email flow.
What do you dislike about the product?
Price has always been high, and seems to be getting worse every renewal.
New features are rolled out as separate SKUs, rather than enhancing the existing product. This is frustrating for existing adopters, as it feels like you are constantly being upsold.
Mimecast availability has suffered in the second half of 2019, with several significant outages. Mimecast support and leadership were not very responsive to the issues initially. Things seemed to have improved significantly since major outages in October.
New features are rolled out as separate SKUs, rather than enhancing the existing product. This is frustrating for existing adopters, as it feels like you are constantly being upsold.
Mimecast availability has suffered in the second half of 2019, with several significant outages. Mimecast support and leadership were not very responsive to the issues initially. Things seemed to have improved significantly since major outages in October.
What problems is the product solving and how is that benefiting you?
Phishing protection - ability to quickly identify phishing emails and respond tho threats and remediate users who have clicked on phishing links.
Improved visibility into email delivery (ability to quickly go into logs and show proof email was delivered to remote server).
Improved visibility into email delivery (ability to quickly go into logs and show proof email was delivered to remote server).
Recommendations to others considering the product:
Makes certain to get longer term price lock in, and make sure it includes adding additional users in the future.
The most comprehensive Email security solution I've used so far
What do you like best about the product?
The level of detail you can go to when defining policies. You can be very specific about what you want to block or filter. Depending on your package you have a lot of features on hand, be sure to get to know what is what and how you can overlap/layer the policies.
What do you dislike about the product?
The complexity is great on one hand, but it can be a little tricky to navigate through all of the policy settings and menus on the portal. It's essential you have some form of on-boarding consultancy when setting up, as it's too detailed to just pick up and run with. You want to get it right.
What problems is the product solving and how is that benefiting you?
Detecting Email threats that come into the business, plus we use the solution for archiving also, which solves a compliance issue. User Awareness training is carried out using their excellent short videos which even are end users are generally positive about.
Recommendations to others considering the product:
Make sure you engage with a partner/reseller who can support the product, it's a detailed solution and it's critical you get it right before going live.
Excellent protection for email.
What do you like best about the product?
Excellent spam protection. It is easily integrated into any mail service.
What do you dislike about the product?
Sometimes it can delete the desired letter. Sometimes fails.
What problems is the product solving and how is that benefiting you?
Email protection.
Easy to use and very effective
What do you like best about the product?
It is good at e-mail filtering. Users receive reports with their filtered spam.
What do you dislike about the product?
It cannot be localized to our language. Also the configuration is complex and only one write-access user can be logged in at the same time.
What problems is the product solving and how is that benefiting you?
Email security is a good product. Ensure you select a partner that knows how to implement it. There are a lot of product options that need to be configured correctly.
Recommendations to others considering the product:
work with a supplier that has experience in the solution
Mostly positive
What do you like best about the product?
I like how Mimecast protects me from clicking any links that might be unsafe. It is not a burden to have. It is a good safety net to have at a workplace, and it does the job.
What do you dislike about the product?
The only thing I dislike is that sometimes Mimecast asks me to enroll my device in Mimecast protection when I have already done so.
What problems is the product solving and how is that benefiting you?
Mimecast protects our network from scammers and outside threats.
Mimecast filtering
What do you like best about the product?
I like the granular filtering of emails, including the ability to filter as specific as one word in the subject line.
What do you dislike about the product?
I dislike the fact that I cant make the determination on my own whether or not an email is rejected. I have had a few users lose emails because the emails were not whitelisted prior to sending and were automatically rejected causing a little down time.
What problems is the product solving and how is that benefiting you?
Filtering for one of our clients environment because they are HIPPA compliant is very tough, but mimecast makes it a breeze.
A straightforward email security platform
What do you like best about the product?
The pricing is not bad and gives us good value. We can set up our Mimecast to meet very specific needs for internal and external compliance requirements. I have generally received less malware and mass marketing emails after the implementation of Mimecast. The virus scanning through Mimecast is done in a quick and intuitive fashion. I like that it can work smoothly with many of our existing office and data systems.
What do you dislike about the product?
Getting set up can with the proper configurations can be a bit confusing. It's not very obvious what the ideal settings are and the customer support team at Mimecast can be a bit vague at times with their assistance. They don't always address our specific issues very well.
What problems is the product solving and how is that benefiting you?
Mimecast gives us a intuitive platform for added email security. It allows us to have more confidence with our digital communications and sending of important file attachments. There isn't a great deal of maintenance involved on a regular basis. It's essentially somethings that runs in the background that is always at work to help keep us secure. The amount of SPAM emails we received is greatly reduced through Mimecast.
Recommendations to others considering the product:
Though it may seem a bit daunting to get set up with Mimecast, you probably won't have to do much after you get through your initial configurations. Even though it might not seem like you'll need certain things, you may want to check out all the settings to get the most our of your Mimecast account.
Works pretty well
What do you like best about the product?
it is very easy to see what is being caught and to release single messages or permit all messages of a type to get through.
What do you dislike about the product?
it can sometimes take to long for it to capture and the notify you of potential spam.
What problems is the product solving and how is that benefiting you?
We were looking to reduce spam and prevent malicious email communication. We have significantly reduced spam and malicous email communication.
Mail scanned through European datacenters
What do you like best about the product?
Mimecast had our mail routing configured so that mail was scanned in European data-centers rather than the US, as we were not comfortable with US patriot laws. How easily the product integrated with Exchange Online. The benefits listed below.
What do you dislike about the product?
Suggestions for improvements. The admin console could be simpler to navigate and use. For instance wizards for setting up rules using questions as to what is required. Same for designing and scheduling reports.
What problems is the product solving and how is that benefiting you?
Most of our mail traffic ie SPAM is filtered out before it reaches our internet connection hence saving on bandwidth, storage, security footprint and with the ability of users to manage their own quarantined messages, administration costs.
Recommendations to others considering the product:
If you want a reliable, secure, reasonably easy to use, cost effective product to scan email that integrates with cloud mail services and you are concerned about having mail routed through the US, then I highly recommend Mimecast.
Use on work email account
What do you like best about the product?
The analytics report summary of how I spent my week.
What do you dislike about the product?
Wish the reports were more detailed besides just showing the meetings I was in.
What problems is the product solving and how is that benefiting you?
It allows you to quickly do an email search when looking for something specific.
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