Advanced Email Security
Mimecast: Work Protected™External reviews
333 reviews
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Fully featured email protection
What do you like best about the product?
The ability for users to manage their own whitelist easly and the Mimecast for Outlook plugin.
What do you dislike about the product?
Creating and managing policies is sometimes confusing and would like to see it simplified.
What problems is the product solving and how is that benefiting you?
The amount of SPAM and Phishing emails has been reduced by 98%. Impersonation attacks are nearly entirely blocked. We have had no infected attachements allowed through email. URL rewriting is working well to protect from malicious sites. We have been able to tune our policies to nearly eliminate false positives. Send secured/encrypted emails is simple for the users. Send large file attachements using the Mimecast process is working very well. The user digest and Outlook plugin allow the users to easliy manage their own White and Black lists and to release held emails.
Amazing product, friendly interface, zero account management
What do you like best about the product?
The best thing about Mimecast is how easy it is to manage and implement. From all the basics of emails protection like allow/deny lists, to more advanced features like greylist checks and DMARC rules, it does all from a very friendly interface and once you get used to its logic, the daily usage of IT admins, to the sporadic use by end users just makes this product probably the best in class on its market.
What do you dislike about the product?
The only caveat to something so ease to integrate and manage is the customer support and account management that is often lacking. Customer support is not always helpful, or will only provide a link to their knowledgebase rather than helping with troubleshooting, and it's very hard to find anyone on the account management side of the house that can be a point of contact for escalations, renewals, and so on.
What problems is the product solving and how is that benefiting you?
Managing permit/block lists based on return-path or sending domain, blocking spam, creating rules, all on an easy-to-manage interface, with granular permissions that allows service desk roles to do the basic and level 3 admins to manage complex rules.
Easy to Manage Advanced Email security
What do you like best about the product?
Mimecast Advanced Email Security is a great tool to add a layer of protection to corporate email solution, it has lots features which cover many elements of an emails journey and contents giving our end users confidence when working with email. It is easy to implement and once set up requires little intervention from IT staff in the day to day management of email send and recieve functionality. Users are able to self assess held of flagged emails and decide whether they think they are safe or malicious based on Mimecasts recommendations.
Mimecast Advanced Email Security integrated straight into our Microsoft365 tenancy with very little effort and the Outlook add in allows a further level of integration and convenience to the end user.
Mimecast Support has improved vastly over the years we have been a customer, it is now a very quick and easy way of sorting out any issues that do arise.
Mimecast Advanced Email Security integrated straight into our Microsoft365 tenancy with very little effort and the Outlook add in allows a further level of integration and convenience to the end user.
Mimecast Support has improved vastly over the years we have been a customer, it is now a very quick and easy way of sorting out any issues that do arise.
What do you dislike about the product?
Mimecast Advanced Email Security can take some time to tailor the impact on end users to begin with. Time and effort is needed to construct the correct whitelists and exceptions, as well as adjusting the spam filters to avoid an excessive amount of email being incorrectly held. The only other drawback is the usability of the administration portal, features and their policies can be hard to find as there are quite a few different levels to each function.
What problems is the product solving and how is that benefiting you?
Since the introduction of Mimecast Advanced Email Security in our business we have seen a massive reduction in phishing and other malicious emails being delivered to users inboxes. On top of the reduction of risk associated with this, we have also seen our users become much more aware of suspicious emails thanks to the messaging they see from the Mimecast product. The IT team now spends a lot less time in the administation and 'checking' of emails coming into the business, it has enabled our users to be more self sufficient and confident in what they are responding to.
Good range of security tools that are adapted for evolving threats
What do you like best about the product?
The platform is extended regularly with new features to deal with evolving threats. Having a quarterly review to ensure that we are getting the most from the system and it's configured based on best practice is a nice touch and provides value. The mail archive is useful for industry compliance retention purposes as is the content examination feature making sure that customers don't send us credit card numbers.
What do you dislike about the product?
Some of the 'enhancements' have made the system more difficult / cumbersome to administer, such as the removing of the tabs. The system is also expensive, and annual rises of 8% which is mandated to support R&D is steep.
What problems is the product solving and how is that benefiting you?
It helps to keep the business safe against email based risks and filtering out unwanted spam emails.
An extra layer of email security
What do you like best about the product?
Securtiy aspect of email, Catching emails with policies that can be customised, Automatic spam score and catching emails. Integrtes as an add in with outlook classic. Provides an extra layer of security. Being able to check reports for spam, phising attempts.
What do you dislike about the product?
The UI in the administration side and getting to certain screens is difficult, you might need to go through 5 screens just to set up delegate inboxes
What problems is the product solving and how is that benefiting you?
Impersonation attempts, Phishing emails, Most of them get stopped by mimecast before reaching a users inbox
Reliable and effective
What do you like best about the product?
Mimecast reliably handles email with effective scanning for malware, impersonation attacks etc. No realistic alternatives in the field.
What do you dislike about the product?
The admin user interface is confusing but at least it hasn't significantly changed over the last few years so once you get used to it you can live with its idiosyncracies.
What problems is the product solving and how is that benefiting you?
Preventing massive amount of spam at source, dealing with malware before users click on dangerous links.
A Supremely Flexible Security Solution
What do you like best about the product?
Mimecast has many security features — once properly configured for your business, it proves to be a robust line of defense in a cyber defense strategy.
What do you dislike about the product?
The initial configuration and set up can be cumbersome. This can be improved with better "hand holding" when onboarding clients.
What problems is the product solving and how is that benefiting you?
Mimecast helps our business email remain secure, and keeps our users well protected against email-based cyber attacks.
Top Product
What do you like best about the product?
Very Intutitive platform and flexisble product
What do you dislike about the product?
Nothing to silike honestly, for me tick all the boxes
What problems is the product solving and how is that benefiting you?
Email filetring, Impersonatioon blocking and astispoofing
Mimecast works very well
What do you like best about the product?
It blocks most emails that we want it to and we can setup rule for anything that it does not automatically take care of for us. If we have any issues we can easily get support.
What do you dislike about the product?
When the DMARK problem emails sneak up on us
What problems is the product solving and how is that benefiting you?
filtering or unwanted emails and attachments
Great Product and have been using it for years.
What do you like best about the product?
Easy to use, support is great. I have been using them for years and this is why.
What do you dislike about the product?
We still get phishing emails coming in. This is such a hard product to have because the bad actors are trying to break things as fast as you are trying to keep things going.
What problems is the product solving and how is that benefiting you?
Slowing down the spam emails from getting in and wasting my users time. Protecting all of my computers from malicious code coming in via documents, or bad links.
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