We use the product for email security purposes.
Advanced Email Security
Mimecast: Work Protected™External reviews
333 reviews
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Industry leader for Secure Email Gateway (SEG) providers
What do you like best about the product?
Extremely robust and granular controls over every policy and potential vector that attackers will try and use to compromise your end users via email. They also have integration into other platforms via their API for security events if you operate a SIEM or have a SOC service. Finally a retention policy which means you never have to worry about email backups again...we have 99 years!
What do you dislike about the product?
There product roadmap appears to have slowed down somewhat as of late. Features and enhancements were very regular cadence..but as of 2024, not so much. Example: Their Outlook plugin hasnt had an update since 2022. They are clearly pivoting to sectors such as Human Risk & Behaviour based products, which may have resulted in slowing down development of their core SEG product.
What problems is the product solving and how is that benefiting you?
Protecting all my end users from malicious emails and attachments automatically but also empowering end users to self-service for email retention and search or releasing emails that have been caught in digest, so that IT don't have too.
Mimecast is a daily system we utilize
What do you like best about the product?
There are so many features for Mimecast that we use daily, it is hard to summarize what we like best. I will instead highlight one feature that we like, however is not "the best" one. That feature is the ability to create customized filters for emails. Mimecast assists our company by filtering out most, if not all credit card information sent via email. Being PCI compliant, this is key for our company to do the absolute best to prevent sensitive data from being transmitted.
I was not involved with the implementation, however I have had to use support a couple of times and those times yielded a quick response each time.
I was not involved with the implementation, however I have had to use support a couple of times and those times yielded a quick response each time.
What do you dislike about the product?
there is not much to say, however if there was a way to not require MFA on every login on the same device that would be great.
What problems is the product solving and how is that benefiting you?
The advanced email filtering and scanning helps our org so that we do not have to rely solely on Microsoft exchange in doing the entire job.
Overall a strong product with a mostly hands off approach.
What do you like best about the product?
The product as a whole integrates well into our environment and does a very good job of detecting possible threats and scanning URLs. For end users and for most aspects of it's configuration it has a high ease of use and ease of implementation.
What do you dislike about the product?
When hands-on intervention is needed, the organization of their UI could be much better as it is confusing at times where to go to resolve the issue as many dashboards have similar names/functions but are just different enough to not work the way you expect. Customer support is also usually slow at responding to issues.
What problems is the product solving and how is that benefiting you?
General email security, preventing phishing attempts, preventing unsafe file attachments, preventing impersonation attempts. It cuts down on the amount of phishing attempts seen by our users exponentially.
Top notch email security features
What do you like best about the product?
Easy to use and fully customizable, gui is way better than other competitors.
What do you dislike about the product?
Doesn't have ability to connect mimecast with windows ad.
What problems is the product solving and how is that benefiting you?
It's blocking all the spams and blacklisted email addresses.
One of the best email security out there
What do you like best about the product?
This platform does help with email protection from phishing emails, and it's a great tool in flagging spam emails and blocking it.
The ability for administrators to review a suspicious email before allowing it to be delivered to the users is such a great feature
The ability for administrators to review a suspicious email before allowing it to be delivered to the users is such a great feature
What do you dislike about the product?
The URL protection is too aggressive. Sometimes its a legit URL, but the system blocks it.
Every once in a while the users are prompted to enroll devcie when they have already did that
Every once in a while the users are prompted to enroll devcie when they have already did that
What problems is the product solving and how is that benefiting you?
Mimecast helps protect our uers from threats such as stealing of personal information and phising emails.
The safer the emails the better for the companies,we wouldnt want to be explosed to attackes like randsomeware
The safer the emails the better for the companies,we wouldnt want to be explosed to attackes like randsomeware
Pretty effective tool for cyber security
What do you like best about the product?
The email filters, various policies and how user friendly it is
What do you dislike about the product?
If policies aren't configured properly, it can be a pain
What problems is the product solving and how is that benefiting you?
We used to suffer a lot of phishing but now mimecast handles it for us effortlessly
Has effective email archiving features and good technical support services
What is our primary use case?
What is most valuable?
The platform's most valuable features are journaling and email archiving, effectively stopping phishing attacks.
What needs improvement?
The product's interface could be improved to be more user-friendly.
For how long have I used the solution?
I have been using Mimecast Email Security for only six months.
What do I think about the stability of the solution?
The product is stable. I rate the stability an eight.
What do I think about the scalability of the solution?
I rate the product scalability a ten out of ten.
How are customer service and support?
The technical support services are good.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I previously used Microsoft for email security. We switched because Microsoft was difficult to use, especially regarding management and administration.
How was the initial setup?
The initial setup was moderately complex. It took about two weeks to implement and go into production, partly due to coordination with our US team.
I rate the process a six out of ten.
What about the implementation team?
The implementation was done in-house.
What's my experience with pricing, setup cost, and licensing?
The product price is moderate. I rate the pricing a five out of ten.
What other advice do I have?
Training from YouTube videos has been helpful, making Mimecast Email Security easier to use and understand.
I rate the product an eight.
Can observe multiple information sensors and monitors outbound traffic
What is our primary use case?
We have a client using the Mimecast tool. We observe multiple information sensors, such as default information, mismatched data, unknown IPs, and various user activities.
They use Mimecast to monitor outbound traffic, including impersonation and mismatched data. All these activities are managed within Mimecast. Companies use Mimecast to enhance network security within their budget. For outbound communication, emails go to Mimecast, where they are scanned and delivered to the user.
What is most valuable?
We are monitoring emails that come from outside the organization. Some impersonation policies are in place, and we are tracking five different types of impersonation policies. These policies include external IP addresses, external users, reply-to mismatches, default inbound attachments, and VIP impersonation cases.
What needs improvement?
Mimecast need to ensure that the body text format is correctly handled and that images are properly embedded in the body text. Additionally, Mimecast should ensure that the system can accommodate multiple users and effectively send information to them.
For how long have I used the solution?
We are using V7.5.0 of the solution.
What do I think about the scalability of the solution?
One person is using this solution.
How was the initial setup?
The initial setup is easy.
What other advice do I have?
I have learned various aspects related to the topic. I will monitor all types of logs, including those from Mimecast, which provides information about users’ contacts, histories, and account numbers. Although multiple policies are in place, we are currently monitoring just five specific types.
Mimecast is useful. According to the premises, Mimecast is important, but the choice of tools often depends on each company’s requirements and budget. While Mimecast is a highly effective console for email protection, companies select tools based on their own budgets and needs.
It is easy for a beginner to learn. If a person understands impersonation policies and how to apply them, the process becomes straightforward. However, if someone is unfamiliar with these policies and their monitoring, it can be challenging. However, once a person is knowledgeable about impersonation policies, the process becomes much easier.
Overall, I rate the solution an eight out of ten.
We have significantly improved email protection and productivity in our company
What do you like best about the product?
In my opinion, what sets Mimecast Advanced Email Security apart is the comprehensive protection of emails that it offers. It integrates well with Office 365 and boosts our security while doing so without any fuss. One is the real time threat intelligence which is impressive in keeping abreast of new threats. Its spam filter works very well, cutting the number of spam emails to a great extent. This has indeed enhanced our cybersecurity since this software is easy to use and the security measures employed are very effective.
What do you dislike about the product?
A major drawback in Mimecast Advanced Email Security is that the spam filter occasionally mistakes genuine messages for spam, effectively holding the emails hostage until the problem is manually sorted out. This has affected the way we work as often there is need to check the spam folder. Also, it was no easy task to complete the configuration of the first level as compared to the second level, which was a complex affair and took considerable time of effort from our IT department.
What problems is the product solving and how is that benefiting you?
Mimecast Advanced Email Security has successfully addressed our concerns on phishing and malware, delivering an excellent solution for email security. Real time threat intelligence and spam filtering have been of great help in enhancing our cybersecurity. It also has a positive impact for our IT team because they are relieved from so many security incidents and can manage more important tasks. Further, there has been a decrease of spam and phishing attempt which has improved productivity and safer communication generally.
Mimecast Email Security - Great enterprise email too.
What do you like best about the product?
Mimecast was easy to integrate with Microsoft Exchange and Office 365 and offers lots of policy configurations.
What do you dislike about the product?
Outlook 365 add-in and mobile phone application have connection issues.
What problems is the product solving and how is that benefiting you?
Reduces malicious / spam email for users. Administration time savings.
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