Mimecast Email Security with Targeted Threat Protection is used for email security, including both inbound and outbound emails. It is also used for phishing detection and safeguard the oragnisation’s communication methods.
Advanced Email Security
Mimecast: Work Protected™External reviews
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Easy configuration and the interface is very easy to navigate and user-friendly
What is our primary use case?
What is most valuable?
The interface of this solution is very easy to navigate and user-friendly. There is no delivery in email and other communications, making it reliable. The configuration is relatively easy.
What needs improvement?
The feature that should be included is to remove the block on the encrypted files.
For how long have I used the solution?
I have been using Mimecast Email Security with Targeted Threat Protection for the past 5 years.
What do I think about the stability of the solution?
I would rate it eight out of ten.
What do I think about the scalability of the solution?
I would rate it nine out of ten.
How was the initial setup?
The configuration is easy to implement, hence I would rate it eight out of ten.
What about the implementation team?
The deployment was fast and required no expertise. It can be easily handled by one person and the steps are very easy to follow.
What was our ROI?
It has a good return on investment
What's my experience with pricing, setup cost, and licensing?
Compared to the other products in the market, it is neither cheap but nor very expensive. I would rate it somewhere in the middle, five out of ten.
What other advice do I have?
Based on my experience, I would rate it nine out of ten.
Easy-to-setup product with valuable features for impersonation protection
What is our primary use case?
We use the product to address phishing attacks, security incidents, spoofing, attachment-based attacks, and impersonation. It sends image alerts to account servers before reaching the end recipient. It has behavior analysis and volume tools to detect and block malicious activities.
How has it helped my organization?
The product provides protection and security for email services. It helps our organization ensure we filter emails before reaching the end customers.
What is most valuable?
The product's most valuable features are impersonation protection and phishing countermeasures.
What needs improvement?
They could provide a unified licensing model, including all the security features.
For how long have I used the solution?
We have been using Mimecast Email Security with Targeted Threat Protection for five years.
What do I think about the stability of the solution?
We encountered only one stability-related incident in five years. I rate its stability a nine out of ten.
What do I think about the scalability of the solution?
It is a scalable product. We have 600 users as our customers for it. They use it extensively. I rate its scalability a nine out of ten.
How are customer service and support?
The technical support team could respond faster. They provide good services, but it could be better.
How would you rate customer service and support?
Positive
How was the initial setup?
The initial setup process is simple. It takes around a few hours or less than a day to complete as it is a cloud service. We have to configure the main server and redirect it to Mimecast server. It requires one or two engineers to work on deployment and maintenance.
What about the implementation team?
We took help from the reseller to implement the product.
What was our ROI?
The product generates a return on investment in terms of a high level of protection from external emails, both incoming and outgoing.
What's my experience with pricing, setup cost, and licensing?
The product has good pricing in terms of return on investment. We purchase its yearly license. Extra costs are involved for first-time installation, but they are manageable. I rate its pricing a seven out of ten.
Which other solutions did I evaluate?
We worked on a POC for Proofpoint. Based on customer reviews worldwide, we switched to Mimecast Email Security with Targeted Threat Protection.
What other advice do I have?
We are happy customers of Mimecast Email Security. They provide great security features. I advise others to figure out how to deal with microservices in one platform. I rate it a nine out of ten.
The solution has good performance and excellent technical support
What is most valuable?
The solution's performance is good.
What needs improvement?
The solution is complex and not easy to use.
I have to continuously manage the tech in a different space with the solution. I've got to manage different types of rules separately.
For how long have I used the solution?
I have been working with Mimecast Email Security with Targeted Threat Protection for three years.
How are customer service and support?
The solution’s technical support is very good.
How would you rate customer service and support?
Positive
How was the initial setup?
The solution's initial setup requires a bit of additional consultancy. Mimecast manages things differently, and they have a country-based support framework. Since we have multinational customers and have instances in the UK and Australia, we've got to work through different support sectors.
What other advice do I have?
Mimecast could simplify the solution and include a central console like the one Microsoft has.
Overall, I rate the solution a nine out of ten.
An easy-to-use product that can be used as an anti-spam solution and for archiving emails
What is our primary use case?
We use the product as an anti-spam solution and for archiving emails.
What is most valuable?
The solution is pretty straightforward to use and easy to set up. It's one of the best products in the market that filters and does the job.
What needs improvement?
The solution's console interface was recently changed for the admins, but the previous one was much better because we could open tabs on it. Currently, it's just one pane, and we cannot open tabs in it.
For how long have I used the solution?
I have been using Mimecast Email Security with Targeted Threat Protection for five years.
What do I think about the stability of the solution?
We've been using the solution for five years, and it's pretty much stable.
What do I think about the scalability of the solution?
Since the solution is license-based, you can easily tell them that you want to change the plan, and they can change it. Around 600 users are using the solution in our organization.
How are customer service and support?
The solution's technical support team is very good and very responsive.
How would you rate customer service and support?
Positive
What about the implementation team?
The solution's deployment can be done in a day. Once everything is set up and you have all the permissions, you can finish it in a day.
One or two people are enough to deploy the solution. Since the solution is cloud-based, it just requires periodic checks on the policies from the vendor, which is done every four times a year.
What's my experience with pricing, setup cost, and licensing?
Compared to the other solutions in the market, Mimecast Email Security with Targeted Threat Protection's pricing is fine. We pay only for the yearly license or subscription, which covers all support.
What other advice do I have?
Mimecast Email Security with Targeted Threat Protection is deployed on-cloud in our organization.
Since it's cloud-based, the solution is very easy to maintain and configure.
Overall, I rate Mimecast Email Security with Targeted Threat Protection a nine out of ten.
It gives clients peace of mind and helps them educate their users about threats
What is our primary use case?
We use Mimecast to deliver email security to all of our clients. Between all of our customers, we have about 3,000 to 4,000 users. Some of our clients use Mimecast DMARC, too.
How has it helped my organization?
Mimecast gives our clients peace of mind and helps them educate their users about email-based threats.
What is most valuable?
We like Mimecast's spam filtering. The email signature feature is also a big plus for our users.
What needs improvement?
Lately, Mimecast's outbound mail servers have been regularly blocklisted by spam filters. That didn't happen a few years back, but it seems to be a more frequent problem these days. When a server is blocklisted, it means all of my outgoing mail ends up in the recipient's junk mail. That affects my reputation and business confidence.
For how long have I used the solution?
I have used Mimecast for about 10 years.
What do I think about the stability of the solution?
I rate Mimecast eight out of 10 for stability.
What do I think about the scalability of the solution?
I rate Mimecast nine out of 10 for scalability.
Which solution did I use previously and why did I switch?
Some of our customers can't afford Mimecast, so we offer SpamTitan as an alternative. Mimecast is our preferred vendor, but we want to help secure our clients to the best of our ability.
How was the initial setup?
A few years ago, our team found the implementation to be somewhat challenging. It has gotten easier as we've grown more experienced. The difficulty depends on the expertise of the person doing it.
I don't work with Mimecast every day, so it might be more difficult for me than it is for one of my techs who regularly does Mimecast implementations. It requires some specific in-depth product knowledge and an understanding of email solutions.
The deployment time varies. In South Africa, it depends on who you use to deploy it. If you use one of Mimecast's local partners, it can take up to two weeks because of their process. However, it's only about four to eight hours of work.
After deployment, there isn't much maintenance aside from supporting and educating your customers. Users require constant education on how to use the Mimecast client and release an email that has been blocked.
What was our ROI?
ROI is hard to quantify for security solutions because the client's return is that they don't have any breaches. We don't know how much a breach would cost them because it's all speculative.
It's similar to home security. How do you quantify the added value of each component, like alarm systems, fencing, lighting, etc.? Mimecast is like an electric fence. The lighting could be your EDR.
What's my experience with pricing, setup cost, and licensing?
I rate Mimecast three out of 10 for affordability. It's much more expensive than competing solutions. It's like Mercedes versus Toyota. Pricing is always an issue. Mimecast charges per user. We pay about 2,500 rands per 50 users, so a client with 300 users pays about 8,000 rands a month.
You also need to pay an additional fee for support. It's around 3,500 rands a month. You don't get any support unless you purchase it, so we provide support for our customers.
What other advice do I have?
I rate Mimecast Email Security eight out of 10.
Strong feature set, reliable protection, easy to administer once you learn the system
What do you like best about the product?
The level of protection is great and easy for users to interact with
What do you dislike about the product?
Sales is downright awful, one of the worst I have worked with. Thankfully we only deal with them once a year. Support is ok, but difficult to reach at times and slow to respond.
What problems is the product solving and how is that benefiting you?
At the end of the day Mimecast does what we ask it to do; provide strong multilayered protection for our email communications that is reasonably easy to administer and for user interaction
Reliable email security
What do you like best about the product?
The system is stable, and we never experienced any downtime or issues, which is great for our business continuity setup. The featured portfolio is extensive and covers most of the security features we need.
What do you dislike about the product?
The interface can be confusing at times and requires a lot of steps to get to performing the action, and can be quite confusing for inexperienced staff members.
What problems is the product solving and how is that benefiting you?
Filtering out the malicious attempts and attacks on our internal users, and providing a convenient self-service tool empowering end users to control their mailbox content, but also helping our Internal support team and overall system security.
Mimecast and excellent email signature tool
What do you like best about the product?
security and corporate signature design component.
What do you dislike about the product?
Lack of documentation at the time I used it.
What problems is the product solving and how is that benefiting you?
It solves issues with corporate branding.
Mimecast Email Security provides great protection!
What do you like best about the product?
Mimecast Email Security provides great protection against bad actors. Once in place, it does a great job at detecting unwanted emails and threats to your email organization.
What do you dislike about the product?
Not much to dislike, I like a lot of the features that it offers. One thing that I do like is that you can put feature requests to improve the product. One downside is that it can take an extended period of time to see those requests actually come to life.
What problems is the product solving and how is that benefiting you?
Provides great protection for the email environment and peace of mind especially at night knowing that a service is providing a valuable service. Users are more confident about having valid emails in their Inbox VS spam.
Recommendations to others considering the product:
If you can do a proof of concept in your environment in order to test, go for it.
Good one
What do you like best about the product?
Very efficient tool and very good from security prospective.
What do you dislike about the product?
Everything was except the interface could more smooth for admins.
What problems is the product solving and how is that benefiting you?
Email security, attachment checks
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