I have been working with Mimecast Email Security.
Advanced Email Security
Mimecast: Work Protected™External reviews
333 reviews
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Email security has protected data and now simplifies archiving and prevention workflows
What is our primary use case?
What is most valuable?
The functionality, including email archiving and data loss prevention features, is adequate. Mimecast Email Security offers certain features inherent to the product which are beneficial. In case of additional needs, I explore further customization.
What needs improvement?
There is room for improvement since new threats are emerging. Considering the availability of new features would be worthwhile. Mimecast Email Security is somewhat expensive compared to the competition in the Indian market, and the local presence is lacking as they do not have a local representative currently.
For how long have I used the solution?
I have been working with Mimecast Email Security for approximately seven months.
What do I think about the stability of the solution?
Currently, I am not facing any issues with Mimecast Email Security. If something comes up, I will be keen on exploring other products.
What other advice do I have?
I have been satisfied with Mimecast Email Security as a good solution. However, if I need anything additional, I will surely explore what can be done on that. I would rate this product nine out of ten.
Which deployment model are you using for this solution?
On-premises
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
Robust Email Security Made Simple and Effective
What do you like best about the product?
Mimecast Advanced Email Security stands out for its strong protection against phishing, malware and impersonation attacks while remaining easy to manage. The interface is intuitive, making daily monitoring, policy updates and threat investigation straightforward even for small security teams.
Implementation is smooth and well-documented, with minimal disruption to existing mail flow. Integration with M465 is seamless and features like URL protection, attachment sandboxing and impersonation protection work effectively out of box.
Implementation is smooth and well-documented, with minimal disruption to existing mail flow. Integration with M465 is seamless and features like URL protection, attachment sandboxing and impersonation protection work effectively out of box.
What do you dislike about the product?
Mimecast Advanced Email Security is a powerful platform, the interface can feel complex at times, especially for new administrators. Some settings are deeply nested, which can make advanced policy tuning and troubleshooting less intuitive.
What problems is the product solving and how is that benefiting you?
Mimecast Advanced Email Security addresses critical email-based threats such as phishing, spear- phishing, malware, ransomware and business email compromise. By providing advanced threat detection, URL and attachment analysis and impersonation protection, it significantly reduces the risk of users falling victim to malicious emails.
AI-Powered Security with Outstanding Threat Protection
What do you like best about the product?
AI-Powered, Multi-Layer Detection
Strong Phishing / Impersonation Protection
Excellent Spam & Virus Defense
Deployment Flexibility
Integrated Platform
Strong Phishing / Impersonation Protection
Excellent Spam & Virus Defense
Deployment Flexibility
Integrated Platform
What do you dislike about the product?
Steep Learning Curve / Complexity
Aggressive Out-of-the-Box Settings / False Positives
Aggressive Out-of-the-Box Settings / False Positives
What problems is the product solving and how is that benefiting you?
Phishing & Spear-Phishing
Business Email Compromise (BEC)
Business Email Compromise (BEC)
Mimecast, a Great Mail security tool
What do you like best about the product?
The features that stand out most are its Targeted Threat Protection, and the ease of use it provides. The TTP suite is excellent at neutralizing most attacks, including Impersonation Protection which accurately flags and blocks Business Email Compromise and CEO fraud attempts that traditional filters miss.
What do you dislike about the product?
At times, the Administration user interface tends to be slow and unresponsive, which can be frustrating.
What problems is the product solving and how is that benefiting you?
Targeted Threat Protection: Features like Impersonation Protection and advanced AI/machine learning stop social engineering attacks that manipulate employees. This directly translates to reduced financial loss and prevented breaches from wire transfer fraud or credential theft
Discuss features that effectively intercept threats while considering deployment improvements
What is our primary use case?
Could you please describe a few use cases for it? What do you use it for? How do you use it?
What is most valuable?
From the features perspective, are there any specific features in the Mimecast Email Security that you find the most effective in intercepting phishing attempts?
To clarify, you mentioned that you are using the AI-driven structure in their Abnormal functionality to indicate phishing attempts. Do you use any AI within Mimecast Email Security?
Have you worked with or utilized the targeted threat protection in the Mimecast Email Security?
What needs improvement?
If I ask you about the room for improvement, we discussed the phishing aspect, the DNS system, and the key rotation. Apart from that, are there any other areas that you would like to see improved or enhanced in the Mimecast Email Security?
For how long have I used the solution?
The solution has been in use for more than five years.
How are customer service and support?
What are your thoughts on the technical support of the Mimecast Email Security?
On a scale of one to 10, where 10 is the best, how would you rate the technical support of the Mimecast Email Security?
How would you rate customer service and support?
Neutral
How was the initial setup?
Can I ask you about the initial setup process of the Mimecast Email Security? Do you find it straightforward? Is it complex somehow?
What was our ROI?
I have a question about the ROI, regarding the cost efficiency and operational efficiency of the Mimecast Email Security. Do you have any data to share with us? Do you find it cost-effective? Are there any measurable benefits?
What's my experience with pricing, setup cost, and licensing?
Do you know anything about the pricing and cost of the Mimecast Email Security?
What other advice do I have?
Based on your rich experience with the Mimecast Email Security, what kind of advice or recommendation can you share with users who are considering it? The reviewer gave Mimecast Email Security a rating of 10 out of 10.
Mimecast as a Super Admin
What do you like best about the product?
Very useful for our law firm in many ways
What do you dislike about the product?
There is plenty to love about what Mimecast does and therefore nothing bad to say!
What problems is the product solving and how is that benefiting you?
Blocking unwanted or soliciting emails that would otherwise come through and disrupt the work day with many virus/phishing emails out there on the horizon!
Mimecast services
What do you like best about the product?
Blocking inbound emails to users for whatever reason if it contains bad malware
What do you dislike about the product?
The rejected messages you can't see but see that they hit the system
What problems is the product solving and how is that benefiting you?
The permitted sender if users are in communications with a specific email domain/email address and they can permit the sender on their ends instead of getting IT involved!
Mimecast is awesome and helps us block out emails we do not need!
What do you like best about the product?
Held mimecast digest is great too if you need something
What do you dislike about the product?
The rejected emails do not make it to the server! I would like to review if possible sometimes blocks for nothing
What problems is the product solving and how is that benefiting you?
All the above
Gain visibility into email interactions and remediate threats effectively
What is our primary use case?
Mimecast Email Security is our main email security tool. It acts as an email gateway to scan emails before they are delivered to end users. I have been working with the tool for approximately four years.
What is most valuable?
Mimecast Email Security serves as the main email security tool in our organization. It acts as the email gateway, scanning emails before delivery to end users. One of the most useful features is the threat remediation module, which can be used to remove malicious emails that may have been delivered or manually remove them. We benefit from visibility into emails being sent or delivered, and we can analyze issues like incorrect DMARC configuration by third parties. This provides a good understanding of user interactions with external parties.
What needs improvement?
There is nothing that notably stands out in need of improvement at present.
For how long have I used the solution?
I have used Mimecast Email Security for about four years.
What do I think about the stability of the solution?
I do not have any complaints regarding stability.
How are customer service and support?
Mimecast technical support is generally quite good. Sometimes, the responses we receive can be too general, like advising to turn something on within our environment, which may not always be helpful.
How would you rate customer service and support?
Neutral
What other advice do I have?
I would rate Mimecast Email Security a nine out of ten. My job title is Information Security Analyst.
Capable and robust, if a little complex
What do you like best about the product?
It's good at keeping our email safe. It's doing what it says it'll do
What do you dislike about the product?
The UI and some of the way things are configured are a bit too complex.
What problems is the product solving and how is that benefiting you?
Flagging suspicious email, blocking spam, etc
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