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External reviews

261 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    William L.

Saves me hours a week

  • April 25, 2023
  • Review verified by G2

What do you like best about the product?
The platform itself is a really simple idea, but the execution of it and the fact that most of our partners have adopted it means that we're able to account map very quickly and easily. It's helps massively when we're evaluating a new partner, we can quickly identify existing mutual clients (great for case study and GTM campaigns) and quickly identify mutual open opportunities, that helps us prioritise partner activitiy.
What do you dislike about the product?
Sometimes, crossbeam can be a bit slow - but we're using the free version, so I can't really complain!
What problems is the product solving and how is that benefiting you?
Account mapping and identifying top tier clients. It saves me from having to update different Google Sheets as all the data is automatically pulled in. We're able to be notified whenever a new prospect is a mutual prospect of our parnters which helps us even further in the sales cycle and we're able to close deals more efficiently.


    Prasanna L.

Kudos to Crossbeam team!

  • April 24, 2023
  • Review verified by G2

What do you like best about the product?
I've been using Crossbeam passionately for the last 1.5 years and I find it really effective. It's great to note that Crossbeam offers a free plan and a paid plan but you can get the most out of it using the free plan itself unless you decide to connect to your CRM. Guess what - it's going to be super-efficient if connected to CRM to boost the impact of the Partner Ecosystem.

I also really like the blog posts that Crossbeam creates, all of them are very neatly prepared, align with what companies are building and take a lot of learning from the content they produce. It's not as easy to write about Partnerships but many thanks for what they are doing.
What do you dislike about the product?
Nothing I can think of honestly. I only had great experience using Crossbeam!
What problems is the product solving and how is that benefiting you?
Crossbeam is an Account Mapping platform that lets you share your prospect, open opportunities and customer information with your trusted partners. Similarly the partners will be sharing the information with your company and if there is an overlap or a match, you setup rules for data sharing. Imagine one day you wake up and see hundreds of your open opportunities are already customers of your partner, it becomes easier to work with your partner to close those open deals. It's a well planned and efficient tool to generate pipeline and win deals from your partners existing network.


    John C.

Streamlined and Effective

  • April 24, 2023
  • Review verified by G2

What do you like best about the product?
It's brilliant to be able to see the crossover between customer groups with potential partners.
What do you dislike about the product?
It's significantly difficult to find a new connection. There are contacts who say they are in Crossbeam and I can't effectively search for them. I'd like it to be just as easy to connect on Crossbeam as to connect on LinkedIn.
What problems is the product solving and how is that benefiting you?
Crossbeam helps me figure out which new integrations I should prioritize.


    Quentin U.

A must-have partnership software

  • April 22, 2023
  • Review provided by G2

What do you like best about the product?
The UX/UI of the platform is just great.
Its simplicity is perfect and its account mapping overlap features is just a must-have for any partnership manager out there to complete its daily job.
What do you dislike about the product?
Nothing, the tool is useful in my day-to-day job, and the platform's UX/UI is just great. Everything is smooth.
What problems is the product solving and how is that benefiting you?
Crossbeam helps me manage common pipeline with my partners and quickly identify target accounts / common clients to perform my role on a daily basis.


    Salvatore (Sal) S.

Unlock revenue and relationships

  • April 21, 2023
  • Review verified by G2

What do you like best about the product?
The platform is incredibly valuable. What a concept. The matrix is critical. Connections directly to the CRM make this a real-time insights tool for us, and our entire company and team.
What do you dislike about the product?
Some hesitancies by some partners to share data... this isn't on Crossbeam, but anything that can be built in to help with this e.g. "auto NDA", would be amazing.
What problems is the product solving and how is that benefiting you?
The platform allows our sales and partnerships team to unlock relationships -- we can help our partners, which is the most valuable action we can take to grow business together. This platform 100% enables this.


    Lenka B.

game-changer for partnership management

  • April 20, 2023
  • Review verified by G2

What do you like best about the product?
I have been using Crossbeam for a few months now and I am very impressed by its features and benefits. Crossbeam is a partner ecosystem platform that helps me find and activate partnerships with other companies, securely share data with them, map accounts and identify overlaps, and co-sell with them to drive more revenue. Crossbeam has made my partnership management much easier and more effective.

Crossbeam has helped me grow my business by enabling me to:

- Discover new leads and prospects from my partners’ networks
- Advance existing deals and shorten sales cycles with partner support
- Grow joint accounts and increase customer retention with co-marketing and co-delivery
- Build trust and credibility with my partners and customers
What do you dislike about the product?
- Crossbeam can sometimes be slow to load or sync data, especially when there are a lot of overlaps or partners involved.
- Crossbeam does not have a mobile app or a browser extension, which would make it more convenient to access and use on the go.
- Crossbeam could have more integrations with other tools and platforms that I use, such as email marketing, social media, or analytics.
What problems is the product solving and how is that benefiting you?
Discover new leads and prospects from my partners’ networks
Advance existing deals and shorten sales cycles with partner support
Grow joint accounts and increase customer retention with co-marketing and co-delivery
Build trust and credibility with my partners and customers


    Scott H.

A great tool for those seeking to strengthen partnerships!

  • April 19, 2023
  • Review verified by G2

What do you like best about the product?
It is easy to use and the layout is clean and simple. I can easily connect with known and unknown partners alike so that I can easily grow my partnership network.
What do you dislike about the product?
I have not found anything to complain about.
What problems is the product solving and how is that benefiting you?
I am able to have insights into the crossover between my organization and those of my partners or potential partners if a formal relationship is not in place.


    Florian L.

How to share Sales Pipelines in 1 Step

  • April 19, 2023
  • Review verified by G2

What do you like best about the product?
Features for detecting overlapping opportunities with partners
Reports & alerts
Native connector with Dynamics 365
Very close to their customers
What do you dislike about the product?
Convincing partner to use it ;-)
Could be great to have a feature to share more publicly Sales Pipelines
What problems is the product solving and how is that benefiting you?
Sharing my Opportunities, Prospects and Customers with my partner without having to send Excel files every month.
Having reports & alerts about overlapping records


    Andrew K.

Great technology, a must have for strategic partnerships

  • April 18, 2023
  • Review provided by G2

What do you like best about the product?
It's an amazing accelerant for expanding partnerships and creating value once you have the process and shared value unlocked. It helped save me headcount due to how painful our previous process was account mapping.
What do you dislike about the product?
Its price is expensive and it's difficult to navigate the internal security conversations with IT and Operations.
What problems is the product solving and how is that benefiting you?
Saves so much time when it comes to account mapping and identifying account owners at partners


    Information Technology and Services

Excellent platform

  • April 14, 2023
  • Review verified by G2

What do you like best about the product?
The platforms data sharing, mapping and account information, ease of use, helpful team and great content.
What do you dislike about the product?
I haven't explored the full capacity of Crossbeam, at this stage I do not have anything I dislike about the platform, there are still many things to learn.
What problems is the product solving and how is that benefiting you?
The challenge of account mapping large sets of data, Crossbeam provides visibility of any overlaps and great insights.