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External reviews

261 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Tonya T.

Easy to use tool

  • March 17, 2023
  • Review verified by G2

What do you like best about the product?
It makes mapping accounts with my partners very simple. The UI is easy, and the setup with SalesForce was super simple for me.
What do you dislike about the product?
As a subscribing customer I wish I could have data update in my CRM. There is a more expensive package that is a custom integration with SFDC, but it would be nice if there was some out-of-the-box mapping.
What problems is the product solving and how is that benefiting you?
Allows me to have visibility into account overlap with partners so we can have very targeted rep-to-rep collaboration.


    Dan H.

Even in early days, Crossbeam has helped us better utilize our strategic Partnerships

  • March 16, 2023
  • Review verified by G2

What do you like best about the product?
Easy to cultivate and improve strategic partnerships; relatively easy to use; helpful Crossbeam contacts
What do you dislike about the product?
quibble - it would be nice to populate data from Crossbeam in to speciifc SFDC fields
What problems is the product solving and how is that benefiting you?
easier to access data from Partners without having to use spreadhseets


    Damien K.

Crossbeam is a great tool for discovering mutual opps

  • March 15, 2023
  • Review verified by G2

What do you like best about the product?
I love Crossbeam for discovering opps. It helps build trust within the partner ecosystem and create a network effect of opportunity building. It simplifies the process of sharing lead, opps and customers. (Who wants to see another shared google doc?)
What do you dislike about the product?
There is nothing I dislike about Crossbeam. It is more about how others use it and a reliance on it instead of old-fashioned trust building exercises. The ability to export data has been limited... I get it, it helps hyper focus our expectations and profiling.
What problems is the product solving and how is that benefiting you?
It is time saving for discovery calls.


    Lew B.

Sales team uncovered partners with deeper relationships that led to more wins and more revenue

  • March 15, 2023
  • Review provided by G2

What do you like best about the product?
Crossbeam was used at a tech (SAAS) company with a partner resell network and direct sales focus.

- Found partners with higher-up relationships to help bring in and win business, faster
- Found partners with cross-departmental relationships and expanded usage
- Removes manual account mapping process between two or multiple companies and is always up to date in real-time
- Qualifying new partners

Within the first 3 months, we had a large 6 figure deal but no access to the c-suite (our competitors did) Using Crossbeam we uncovered partners that had relationships, reached out and found a partner with c-suite relationships. We brought them in and won the business together. This one deal paid for the software, 20x.
What do you dislike about the product?
The biggest challenge we faced wasn't necessarily due to Crossbeam's technology. I experienced challenges around partners that weren't willing to share, clean, and upkeep their data. Crossbeam has measurements in place to ensure the data doesn't become abused which most partners started to realize once they took baby steps into using the product. The ones who were onboard from the get-go were the ones we saw quick and early success with, together!

It takes work and time but in the end, it's all worth it.
What problems is the product solving and how is that benefiting you?
Uncovering partners that can fill gaps in the sales process/customer journey to help win and maintain more business.
Avoiding missed opportunities through outdated account mapping processes
Helping internal partner and sales team build stronger relationships and alignment
Qualifying net new partners to create stronger strategic focus


    John S.

Essential Partner Product

  • March 14, 2023
  • Review provided by G2

What do you like best about the product?
Having used Crossbeam for the last three years I find this forms an essential part of my day-to-day management of my partner network. The ability to quickly vet potential partners without having to rely on oputdated spreadsheets is a huge bonus. For ongoing engagements, giving the sales team oversight of the available partners to progress their deals has helped to show the benefit that the partner team can deliver and fostered stronger ongoing relationships between the two teams.
What do you dislike about the product?
Honestly, I'm yet to find much that I don't like about the platform. Crossbeam's only just getting its presence in the UK set up, so hopefully we'll see some of the events of a similar calibre to those in North America, but other than that it's been a great experience using it.
What problems is the product solving and how is that benefiting you?
Crossbeam is integral to our account mapping process. It's sped up the vetting process for new partners, onboarding timelines, and ensured we can see new overlap opportunities immediately rather than on a semi-regular basis.


    Simon S.

Best tool there is for partnerships

  • March 12, 2023
  • Review verified by G2

What do you like best about the product?
Its a very smart tool where you connect your CRM and then connect with your partners and you share your customers and prospects. You can share whos account managers so its very helpful if you are partner manager.
What do you dislike about the product?
like all services it not perfect but there are no specific big thing that I dont like that need be poited out.
What problems is the product solving and how is that benefiting you?
It helps me to see wich customers my partners have so if I have a prospect that they have, I can ask for an introduction.


    Jeppe L.

A must-have in the partnerships stack

  • March 09, 2023
  • Review verified by G2

What do you like best about the product?
I use Reveal almost daily to identify account overlaps with partners, qualify new partners and help our product and CS teams drive integration partner adoption. It's been a huge boost to every step of our partner management process.
What do you dislike about the product?
Not much actually! And the platform is becoming more and more powerful each month.
What problems is the product solving and how is that benefiting you?
- It helps us qualify new partners by identifying account overlaps
- The 360 degree view helps us prioritise which accounts to work
- Our sales team uses it daily to identify co-sell opportunities with partners


    Camillo G.

Reveal provides great insight and brings value to your GTM-teams

  • March 06, 2023
  • Review verified by G2

What do you like best about the product?
Reveal provides instant and secure account mapping, great partner overviews, a useful Hubspot integration that enables you to use partnerships data for your GTM-efforts
What do you dislike about the product?
As account mapping tools are rather new to the market, we've had some difficulty figuring out how to best use the data. However, creating playbooks and leveraging the data in a thoughtful way resulted in great insights for the teams.
What problems is the product solving and how is that benefiting you?
Drive more pipeline
Insights into our customer base
Insights into our sales pipeline
Insights into the value of a partner
Better collaboration with partners
Identifying mutual customers with integration partners


    Amaury B.

Game changer for the entire Revenue team

  • March 06, 2023
  • Review provided by G2

What do you like best about the product?
.Super intuitive & user friendly
.Instant, secure Account Mapping with each partner
.Clear, Data-driven Partnership overviews
.Reveal Salesforce App loved by the Sales & CSM teams
What do you dislike about the product?
Just wished more partners were using it as much as we do internally!
What problems is the product solving and how is that benefiting you?
As a "revenue driven" platform, Reveal automagically help us with:
.Driving more sales pipeline
.Winning more deals
.Creating more stickiness / reducing churn
.Better collaboration with partners
.Identyfing common opportunities with our entire partner ecosytem
.Connecting the right partner(s) with the right teammates internally on common opportunities and/or leads


    Tobias H.

You need this in your Partnerships tech stack. Period.

  • March 06, 2023
  • Review provided by G2

What do you like best about the product?
Instant and secure account mapping and you get a great overwiev of your partnerships.

It is also easy to identify new potential partners and get valuebale data before jumping into anything.

The Reveal Salesforce App is also a perfect addition to our salesstack and makes it so easy when reaching out to prospects!
What do you dislike about the product?
In all honesty, i cant think of anything as of yet!

If there has been something, they have great customer support and listen to any feedback you might have! :)
What problems is the product solving and how is that benefiting you?
Our sales reps are now empowered to bring up their own pipeline with the Reveal partner mapping on Salesforce, which speeds up the process and has taken a lot of upfront work off my

its also free, so super easy to recommend to partners and the feedback from them is great as well.