Jamf for Mac
JamfExternal reviews
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The best but still room for improvement
What do you like best about the product?
It's head and shoulders the best MDM for Macs. Tons of customization available between packages, profiles and scripts to install exactly what you want and how you want to. Our customer service team is very responsive and is always one call away.
What do you dislike about the product?
Changes to the backend of Configuration Profiles to support new features and provide a better experience take a while to implement.
What problems is the product solving and how is that benefiting you?
Ensuring Macs are secure with our security software stack and that our MSB is enforced.
Day 0 Support, much appreciated
What do you like best about the product?
Jamf Protect just catches the things we miss. It has helped get our compliance to a consistent standard. I also love the integration with Jamf Pro and how easy it is to remediate issues. Also enjoyed that we could click a button and have the configuration profiles to setup new endpoint just show up in Jamf Pro. Made implementation very easy.
What do you dislike about the product?
The anti-virus definitions aren't updated as frequently as other EDR tools. The analytics are hard to update.
What problems is the product solving and how is that benefiting you?
Security insights about our devices.
Pretty much a requirement for Apple devices at work
What do you like best about the product?
Features, customization, hand and hand support with Apple, better customer support
What do you dislike about the product?
Some configs difficult to code, no Android support (yet?)
What problems is the product solving and how is that benefiting you?
A more stable and reliable vendor vs competition
Jamf Love
What do you like best about the product?
I love how easy it is to be able to use the web UI to be able to manage all of our apple products.
I love Jamf's dedication to day 1 support for Apple Updates.
I love the jamf API framework and the test page to be able to learn how they work.
I love Jamf's dedication to day 1 support for Apple Updates.
I love the jamf API framework and the test page to be able to learn how they work.
What do you dislike about the product?
There needs to be more parity in the UI configurations.
There are a. few pages where there are Edit buttons at the top right instead of the bottom right with the rest of the buttons, then the save is also in that location instead of the bottom right.
Building a restrictions config profile for white/black listing allowed apps, each app there is no save button but if doing a custom homescreen config, each app requires an individual save button before being able to add the next one.
There are dropdown boxes on some screens where you can use the keyboard and search and others that you cant and have to scroll through long lists of items to find the right one.
There are Filter options on some pages and not others causing you to have to scroll through them all to locate the right one.
The classic APIs need to finish the migration to the new Pro API endpoints.
There are a. few pages where there are Edit buttons at the top right instead of the bottom right with the rest of the buttons, then the save is also in that location instead of the bottom right.
Building a restrictions config profile for white/black listing allowed apps, each app there is no save button but if doing a custom homescreen config, each app requires an individual save button before being able to add the next one.
There are dropdown boxes on some screens where you can use the keyboard and search and others that you cant and have to scroll through long lists of items to find the right one.
There are Filter options on some pages and not others causing you to have to scroll through them all to locate the right one.
The classic APIs need to finish the migration to the new Pro API endpoints.
What problems is the product solving and how is that benefiting you?
Jamf allows us to simply and easily control our whole apple fleet.
Using JamfPro has been an ideal solution for our MDM solution within the company.
What do you like best about the product?
The ablility to use and create smart groups is what I like most compared to some other solutions
What do you dislike about the product?
Not neccessarily a dislike but being on the RC program comes with its own challlenges at times.
What problems is the product solving and how is that benefiting you?
JamfPro is helping us to be able to effectiely control our fleet in the remote world that we live in.
Jamf Pro makes deployment easy
What do you like best about the product?
Jamf allows me to deploy to many users at scale. It is easy to use, and integrates well with our office's workflow.
What do you dislike about the product?
It can occasionally be difficult to hear back about any issues in a timely manner.
What problems is the product solving and how is that benefiting you?
Allows us to quickly deploy machines to users with minimal touch points. We are assured that the devices have the same software and setup on each laptop.
Powerful tools, top of the line.
What do you like best about the product?
it is definetly the best MDM for Apple at the moment, with all the features and integrations available
What do you dislike about the product?
they has been staganting a it when it comes to the MDM game. hopefully they are exciting updates that will change the game a bit.
What problems is the product solving and how is that benefiting you?
managing Computer and Updates
JAMF has great and responsive support
What do you like best about the product?
Management of Mobile device with specific settings to be applied to mobile endpoints provides better peace of mind issuing devices
What do you dislike about the product?
the learning curve compared to other MDM platforms. The management of the certs in general can be a headache
What problems is the product solving and how is that benefiting you?
enforcing security policies on phones, provides enchancement to cybersecurity posture
Reliable and best in industry
What do you like best about the product?
Jamf Pro hosting is simple and setting up of deployment process is easy and effective. The granular control gives admins to deploy devices securely. Jamf community is great and helps in need.
What do you dislike about the product?
Jamf Pro premium support can be improved in case of major outages.
What problems is the product solving and how is that benefiting you?
Enterprise Apple Device Deployment has never been easy to deploy devices to end users securely, Jamf pro helps in deploying these with ease.
An effective an comprehensive platform for managing an iPad fleet
What do you like best about the product?
Service is very good. The functions are highly configurable to match my schools requirements. Up time is good and it's a very good method for managing a fleet of 500+ devices.
What do you dislike about the product?
The management user interface on phones is not responsive however the user interface on iPad can work depending on the browser.
What problems is the product solving and how is that benefiting you?
The management of student and teacher devices, composing configuration profiles and deploying profiles and apps.
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