Jamf for Mac
JamfExternal reviews
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Working with Jamf School for over a year and have found nothing but great things.
What do you like best about the product?
Jamf School helps me keep track of all the macbooks at my school. I can push out any patches that are needed and can remotely install applications.
What do you dislike about the product?
There is not a way to remote control a macbook without using apple remote desktop.
What problems is the product solving and how is that benefiting you?
Easier way to install apps and keep track of the macbooks and ipads.
Jamf Pro is Powerful
What do you like best about the product?
The amount of time it saves me managing the thousounds of devices we have in our school District.
What do you dislike about the product?
The pricing, even for education is expensive.
What problems is the product solving and how is that benefiting you?
Getting specific apps out to specific students, setting restrictions for our students based on need, managing and deploying software to our staff MacBooks with ease.
IT Admin
What do you like best about the product?
I especially like the extension attribute and prestige enrollment. the support from the jamf team is very Good. All the Jamf tools are so user-friendly.
What do you dislike about the product?
There is nothing to dislike about Jamf, whatever things are required we can get from the documents and the Jamf community pages.
What problems is the product solving and how is that benefiting you?
We have 3000+ Mac Devices and it was difficult to manage in a proper way on Intune we moved to jamf after migrated all things ran so smoothly and jamf pro is user friendly MDM which we like most,
Jamf Pro great for One to One Apple Environments
What do you like best about the product?
Jamf Pro's admin user interface is simplistic in use, but verbose in its capability. I am in it every day to monitor our Apple fleet. I enjoy Jamfs Training courses. I have been able to customize it to our organizations unique needs.
What do you dislike about the product?
We have had some issues in the past with Jamf's customer service. They boast same day support for Apple features/products, but I have not always found that to be the case.
What problems is the product solving and how is that benefiting you?
Our organization has almost 12 thousand Apple mobile devices and 2,200 Apple Computers to manage. Jamf Pro places that management all in one place for ease of setup and continued monitoring. We use some of Jamf's other products like Protect and Connect to easily manage all of these devices with seamless integration across Jamf products.
The gold standard of Apple management for a reason
What do you like best about the product?
Jamf Pro collapses space and time by enabling admins to apply configurations and changes dynamically, automatically and consistently, regardless of when or where.
What do you dislike about the product?
Jamf Pro has amassed considerable tech debt over its two decades, and the management console has not seen any meaningful updates in years. Plenty of weird little quirks that you just have to learn. No built-in SIEM and very limited reporting.
What problems is the product solving and how is that benefiting you?
Jamf Pro lets me install a base configuration of apps and settings across my fleet, keep those updated and enforced, and provide users with a "self service" app catalog. Jamf's ability to dynamically adjust policies and settings based on the device state allows for granular flexibility and responsiveness to developing changes or issues. necessary changes can be set once and happen as the devices check in automatically, rather than any manual intervention.
Once, I had to deploy some new color workgroup printers as part of the merger of separate business units. My users were in Jamf Pro; the others were not. Out of the entire user base, several were traveling during the actual printer install. I simply mapped the new printer queue, created a group of devices that didn't have this new queue, and created a policy to remove the previous queues when adding the new one, and let it run. Within minutes, my users were up and running, and I wasn't even in the same building. Meanwhile, the non-Jamf devices had to be attended to by helpdesk staff, who manually configured each device; one of them did the setup incorrectly, resulting in dozens of tickets and lost productivity.
Once, I had to deploy some new color workgroup printers as part of the merger of separate business units. My users were in Jamf Pro; the others were not. Out of the entire user base, several were traveling during the actual printer install. I simply mapped the new printer queue, created a group of devices that didn't have this new queue, and created a policy to remove the previous queues when adding the new one, and let it run. Within minutes, my users were up and running, and I wasn't even in the same building. Meanwhile, the non-Jamf devices had to be attended to by helpdesk staff, who manually configured each device; one of them did the setup incorrectly, resulting in dozens of tickets and lost productivity.
Robust system, great customer service
What do you like best about the product?
Jamf Pro makes it really easy for us to manage our iPads and MacBooks. The app catalog for MacBooks is especially helpful, so we don't have to package software as often. Being able to customize the way our devices enroll is also helpful. It integrates with Google, which means that our students and staff can have the same login information across the board. The more we learn about its capabilities, the more fine tuned we can be with our management, but even with our basic knowledge at the beginning we could set it up well enough to get things started. The best thing about Jamf, though, is the customer service team. They are diligent and helpful and quick to either find you a solution or find the right person to get you a solution.
What do you dislike about the product?
There are some features that they are lacking or are behind other MDMs in developing. It seems like between them and Mosyle, it's always a race to see who is going to implement what first and better. Mosyle was first to implement an app catalog and admin privilege requests, and their user interface looks a lot more user friendly than Jamf. Some aspects in Jamf, like configuration profiles, it can be difficult to know what settings mean without having a deep working knowledge of Apple's infrastructure. It would be nice if settings had a description of "enabled means this" and "disabled means this".
What problems is the product solving and how is that benefiting you?
It keeps our device management and asset database all in one place. We have one pane of glass for seeing our fleet of devices.
Jamf Pro provides excellent customer support and has helped us improve our overall productivity.
What do you like best about the product?
The platforms are feature rich, easy to use and are well designed while not overly cluttered with too many widgets. The main Jamf Pro dashboard is easy to customize and tailor to our specific needs. Reports are packed with powerful and yet simplified data in a visual structure that is easy to read and understand for even the lay person.
What do you dislike about the product?
I have found that when looking for information it can be a bit of a fact finding mission, even though the documentation is really well written, it can be hard to locate it. The web generated reports are as beautifully crafted as they are, it is hard to utilize for offline reporting needed for presenting to board members. Since a lot of these wonderful reports are in web only format, possible relevant data for export seem to be very limited in scope. This also leaves us relying on third party tools and utilizing more user and financial resources to generate similar yet far less accurate reports.
What problems is the product solving and how is that benefiting you?
Since most of the organization is remote, remote administration is a critical feature to support managing of our devices remotely. It allows us to securely access and configure devices from a centralized location, reducing the need for on-site visits or manual intervention.
Endpoint security is an importan issue and Jamf Pro ensures that all devices are protected against malware and other cyber threats, preventing unauthorized access and data breaches.
Identity management integration with Okta and Google provides users with an authenticated login to access our varying corporate infrastructure and prevents unauthorized users from accessing sensitive information.
Endpoint security is an importan issue and Jamf Pro ensures that all devices are protected against malware and other cyber threats, preventing unauthorized access and data breaches.
Identity management integration with Okta and Google provides users with an authenticated login to access our varying corporate infrastructure and prevents unauthorized users from accessing sensitive information.
Great tool for Apple device management
What do you like best about the product?
Complexity and possibilities are great... A really big time saver...
What do you dislike about the product?
As a rookie, you will need some time to get used to the controls, but I think that there is no problem with the available manuals and support...
What problems is the product solving and how is that benefiting you?
Saves time when setting up new devices, great solution for monitoring, updates, etc
Jamf Connect is outstanding for our organization.
What do you like best about the product?
Previously, users in our organization maintained separate passwords to access the system and other applications. However, with the implementation of Jamf Connect, we have successfully streamlined the login process. This improvement has led to increased satisfaction among both users and the service desk team
What do you dislike about the product?
While we're still in the early stages of familiarizing ourselves with the platform and its functionalities, we're eager to explore its full potential. We hope for enhanced compatibility with various identity platforms, as our organization differs from others in its use of identity systems. Overall, we haven't encountered any significant issues thus far and remain optimistic about the future integration of the platform into our processes
What problems is the product solving and how is that benefiting you?
Previously, users in our organization maintained separate passwords to access the system and other applications. However, with the implementation of Jamf Connect, we have successfully streamlined the login process.
Simple and easy to use
What do you like best about the product?
Simple and easy to use and ir saves lot of time. Quite smooth features that helps in improving productivity
What do you dislike about the product?
Although it secures data and privacy. Still building trust is a huge factor in the tech world.
What problems is the product solving and how is that benefiting you?
Not found any problems yet. It is simple to use. Its just a little overwhelming for new users.
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