Jamf for Mac
JamfExternal reviews
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Simplified macOS and iOS Management
What do you like best about the product?
I was new to Mac management and I needed a tool to simplify the process. At the time, we basically were using a homebrew of custom scripts and using CloneZilla to image. That became impractical overtime and we needed an easier management solution. We did have an AirWatch instance on site, but it proved to be bad for managing Mac computers. Instead, we purchased Jamf and it has made learning and managing Macs a breeze. We also ended up moving most of our iOS devices off of AirWatch and into Jamf Pro.
What do you dislike about the product?
Some of the UI is clunky in dark mode. Some new products are a little expensive as additions
What problems is the product solving and how is that benefiting you?
We are solving the issue of poor to nonexistent Mac management. Also, we are learning to utilize iOS to its full potential with all the management features available to us.
Recommendations to others considering the product:
Be very mindful on what server OS you decide to install the on-prem server. Also, make sure to choose decently fast storage for the file distribution point.
Jamf management system
What do you like best about the product?
I'm a IT technology specialist for a school district, we use jamf to manage over 10,000 devices. Jamf has been really awesome and works pretty dang well.
What do you dislike about the product?
My only complaint so far is we've had the jamf server break a few times this year, caused by one device each other.
What problems is the product solving and how is that benefiting you?
They solve all of our level 1 and level 2 support problems. That this system works great for our environment.
Recommendations to others considering the product:
Jamf does everything you need to do to easily manage apple devices
Couldn't image doing my job without it
What do you like best about the product?
The thing that I love the most about JAMF Pro is being able to make changes at scale and remotely, and for mobile devices that are installed it allows me to do basic troubleshooting from my desk.
What do you dislike about the product?
There are more limitations with mobile devices and Apple TVs than I would like, and I want these products to continue getting more and more features.
What problems is the product solving and how is that benefiting you?
A real world example is we deployed a couple hundred Apple TVs in classrooms one summer, and at the last minute our networking team realized we need to get users to accept a new wireless certificate. I was able to build a new profile and push it out that day, and seamlessly migrate all of our devices to the new certificate with no issues.
Amazing device management tool
What do you like best about the product?
It's easy to use and learn.
It makes all the deployments go smoothly.
And they are good at zero-day deployment.
It makes all the deployments go smoothly.
And they are good at zero-day deployment.
What do you dislike about the product?
It doesn't have a good method for reports.
This is can be good especially for audits.
This is can be good especially for audits.
What problems is the product solving and how is that benefiting you?
All of our deployments for software and security tools. It makes it easy to deploy in our environment.
Recommendations to others considering the product:
Its a powerful easy took to use.
Streamline Apple Management in K-12 EDU!
What do you like best about the product?
With the proper setup, very little needs to be done to maintain your fleet. I love all the smart group variables that ensure all of my devices get the proper policies and programs automatically without IT intervention. Policy scoping works great with the quick, recurring frequency at which computers check-in. This makes sure you're fleet is up to date in a timely fashion. Now, when our school district purchases Macbooks, we open the box to inventory tag the computer, but we give them to the user without ever turning them on. The great JAMF community & third-party add-ins make computer configuration a breeze for employees. The ability to leverage almost any type of policy / script / installer in the self service application greatly reduces help desk tickets and allows our users to empower themselves. Last but not least the customizable dashboard gives me a very quick and updated view at the success rate of deployed policies and profiles.
What do you dislike about the product?
There is a bit of initial setup to go through to really tinker JAMF to your specific enviornment. THis can take some planning and trial and error, but once complete makes maintaining JAMF a breeze.
Many of my dislikes I believe are a result of issues with Apple and not JAMF. "Re-Imaging/Enrolling" LAB machines in school environments cannot be completely "zero-touch." Some features that apple touts (upgrade OS from MDM command, do not work) Lots of these things can be resolved with some research, the great community, and custom scripts.
Many of my dislikes I believe are a result of issues with Apple and not JAMF. "Re-Imaging/Enrolling" LAB machines in school environments cannot be completely "zero-touch." Some features that apple touts (upgrade OS from MDM command, do not work) Lots of these things can be resolved with some research, the great community, and custom scripts.
What problems is the product solving and how is that benefiting you?
Streamlined "imaging" process. No longer do we need to build "fat" images, everything is easily changeable without redoing base images. The inventory reporting is great for implementing patch policies with smart groups, which allows seamless ways to keep our computers up to date. The vast majority of items that can be placed in the Self Service app greatly reduce our helpdesk tickets. From user specific applications, to custom settings, and even non destructive OS recoveries that users can do by themselves!
JAMF Makes Life Easy
What do you like best about the product?
I love that JAMF allows me to configure some settings, and then deploy them without having to worry about it again. Users are able to utilize their devices, and I don't have to constantly monitor them, fearing that something will break. JAMF is reliable and never failed me.
What do you dislike about the product?
JAMF is a little confusing for newcomers, but the numerous and unlimited amounts of support easily rectify that.
What problems is the product solving and how is that benefiting you?
JAMF has allowed me to easily deploy Macs to professors and staff in my university, set them up with necessary applications to teach class/do their jobs, and never have to worry about them again.
Recommendations to others considering the product:
Don't be afraid to make sure of the support that Jamf has available. There are many members within Jamf as well as within Jamf Nation that are there to assist you. Everyone in the Jamf community is very friendly and are always there to help and answer questions. The collaborative experience is amazing.
Best iOS and MacOS MDM
What do you like best about the product?
Jamf Pro is the most capable MDM solution available. It's honestly the only MDM worth paying for.
What do you dislike about the product?
The cost can seem high, especially for smaller businesses and non-profits. There have also been many bugs in many of the releases, some of which prevented us from upgrading to the latest version. But typically those bugs are solves within a reasonable timeframe and don't end up impacting our end-users.
What problems is the product solving and how is that benefiting you?
Jamf Pro has helped me to be proactive with fixing and preventing issues, increasing security, reducing turnaround time for problem-solving, and reduce overall tickets.
Recommendations to others considering the product:
If you can afford it, it is definitely the best solution available! Its also the only solution I would be willing to pay money for.
Excellent MDM Choice for Managing Apple Devices
What do you like best about the product?
I like how easy it is to manage various devices groups and policies in the web interface. Getting reports and the status of devices is also very handy. There is also a large support community that can help with problems and the answers to most questions is just a web search away.
What do you dislike about the product?
Over time the the workflows can get cluttered. Planning how things are organized in JAMF is crucial.
What problems is the product solving and how is that benefiting you?
Apple has made having a MDM (mobile device management) an essential part of being able to manage and support Apple devices at scale. JAMF allows us to effectively manage and control our Apple devices across the organization.
It makes managing 600 ipads easier.
What do you like best about the product?
The ability to push apps and profiles to all or some ipads. This would be very time consuming if we had to touch each ipad.
What do you dislike about the product?
Some of the parts apple won't allow us to change or restrict
What problems is the product solving and how is that benefiting you?
The biggest benefit is the time savings we realize. The biggest problem we have solved is complying with the CIPA.
Recommendations to others considering the product:
Organization is important from the start.
It is a very essential tool to use to administer macs, software deployments and OS upgrades.
What do you like best about the product?
I like being able to push out zero day updates to the computers in my environment. I also like writing scripts to be run with the updates to get the update just the way i like it. I just got Code 42 to work in our environment! I'm so excited!!
What do you dislike about the product?
The only downside is some of the platform isn't very intuitive. Like to look at inventory you have to click many times to get the results you want to look at and some of the tabs aren't where you would expect them.
What problems is the product solving and how is that benefiting you?
Trying to deploy a white listed piece of software and then not realizing i need to upgrade their os in order for it to work.
Recommendations to others considering the product:
It is a great addition to our administrative management of our mac computers.
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