Jamf for Mac
JamfExternal reviews
2,097 reviews
from
External reviews are not included in the AWS star rating for the product.
JAMF on prem
What do you like best about the product?
Zero day support for new Apple OS released (Both iOS and MacOS).
What do you dislike about the product?
Takes too much time to get knowledgable support engaged for tier 2 issues.
What problems is the product solving and how is that benefiting you?
Provides the ability to manage both Mac and iOS devices, simplifies deployments with DEP integration, and makes keeping our Macs up to date easy.
Recommendations to others considering the product:
hands down best Mac and iOS management solution available. JAMF works closely with Apple to ensure zero day support and focuses on Apple specific needs vs. others that either focus on MDM as a whole or aren't Mac centric.
Jamf Pro - the center of my universe.
What do you like best about the product?
I like the fact that I can manage all aspects of my MacOS infrastructure (configuration profile, VPP, patching, software distribution, etc.,) from one location.
What do you dislike about the product?
There is really nothing I "dislike". I do wish there were some additional features available, like the ability to change the theme color for different environments (Prod, DEV, UAT). Would also like to have the ability to import information from a spreadsheet or text file to create a group.
What problems is the product solving and how is that benefiting you?
As stated above, the problems being solved are the ones common in a large, distributed workplace (centralized device manage, patching, software licensing)
The benefits we are realizing is the ability to manage a globally disbursed client base with less resources.
The benefits we are realizing is the ability to manage a globally disbursed client base with less resources.
Recommendations to others considering the product:
If you are looking for a way to centrally manage Apple devices in an enterprise environment, Jamf Pro is your solution. On-prem setup is painless, less than 1 day with professional services. Jamf Cloud setup was even easier.
Great product with even better support
What do you like best about the product?
Ive been using jamf Pro for 3 years now, it offers a lot of ability and is somewhat easy to learn but you can really go down the rabbit hole with options and features. This product offers a lot! The most import thing for me is the support, the support team is fantastic. When i do have to call in, its usually complicated problem and their ability to call on resources within Jamf is huge, i can get my issues resolved very quickly without a "band-aid" solution.
What do you dislike about the product?
Sometimes the web interface is a little slow. Also not being able to force a retry of config profiles can be a pain.
What problems is the product solving and how is that benefiting you?
In a school, being able to give teachers control over student devices is amazing! We are also able to push out app teachers need very quick and have a wide scale deployment with ease!
Recommendations to others considering the product:
Support is amazing, dont worry about calling if you have an easy or a complex problem. We are currently using on-prem and it runs smoothly, but i would recommend cloud based if you can.
Its a great product that allows me to Manage the user in the company better
What do you like best about the product?
I enjoy that its easy to deploy and maintain anything I need to push to the users in the company
What do you dislike about the product?
Needs better logs. When I deploy a script its a bit hard to troubleshoot
What problems is the product solving and how is that benefiting you?
User management
Great Product
What do you like best about the product?
Customer service is great and the product provides the team opportunities to enhance user experience.
What do you dislike about the product?
Cost of the product is tough to justify to education admins.
What problems is the product solving and how is that benefiting you?
A streamlined workflow for our 1 to 1 device program. Saves time and allows us to be more proactive in helping students and staff.
Jamf offers the best user experience in the industry
What do you like best about the product?
There are a lot of tools out there for macOS management and MDM, but Jamf by far is the most user experience-driven solution out there.
What do you dislike about the product?
Patch management has been a big disappointment, and the delay in offering updated MDM tooling provided by Apple has left a lot of engineering works on the plates of Jamf customers.
What problems is the product solving and how is that benefiting you?
We use Jamf for state management, meaning making sure all Macs used at our organization are managed and maintain a core set of applications, agents, and settings required to be secured and on our network. The biggest win is DEP, which we realize isn't Jamf-specific, but is a must for new computer setup for us since we hand over new Macs directly to our employees without IT intervention. The updated Self Service is a vast improvement with an aesthetically pleasing design, and is our hub that we have all employees go through for app updates. Offering a robust app catalogue from a trusted source is key to customer happiness and device security.
Jamf is promising
What do you like best about the product?
Utilizing jamf Pro is assisting our University in properly identifying Apple inventory as well as positioning ourselves for a smoother deployment moving forward.
What do you dislike about the product?
Patch management could be a bit more automated
What problems is the product solving and how is that benefiting you?
We are slowly starting to maintain an inventory of our Apple devices as well as properly manage and apply patches and updated.
Simple way to manage Mac/iOS devices
What do you like best about the product?
Config Profiles and Policies and Jamf Nation
What do you dislike about the product?
Jamf Support Chat can take a long time to work through a problem
What problems is the product solving and how is that benefiting you?
We have used Jamf Pro to quickly and efficiently push out different password policies and other security measures
JAMF the BAMF
What do you like best about the product?
I enjoy the enrollment process for new computers. It's simple and powerful.
What do you dislike about the product?
The webUI feels unintuitive sometimes. The search function is strange.
What problems is the product solving and how is that benefiting you?
Linking machine to user, bricking stolen computers, pushing updates, pushing applications
Recommendations to others considering the product:
Take time setting it up right the first time
My right hand for iPads
What do you like best about the product?
Great customer service when attempting to figure out iPad glitches. Friendly user interface to perform the different tasks and functions I need to do.
What do you dislike about the product?
not being able to use the unlock feature for all the iPads (to clarify on this, I was informed that the unlock feature would only work on iPads that had been enrolled into Jamf Pro with 11.4.1 which excluded even the brand new iPads that were shipped in). At times, Apple and Jamf have some communication issues.
What problems is the product solving and how is that benefiting you?
The benefit of having Jamf Pro is that it allows me to create configuration profiles for our school district iPads, set restrictions and isolate difficult iPads when necessary. Customer service has contacted me fairly quickly when there have been issues or when I need to verify that modifying groups or profiles will work fine with the system. Recent issues and projects that I have worked with Jamf on are putting 6000 iPads into two prestage groups and then assigning them to school locations through static groups. Jamf was there testing with me to ensure this wouldn't cause any problems.
showing 521 - 530