Jamf for Mac
JamfExternal reviews
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Best thing for Mac management
What do you like best about the product?
The product simplified as well as add robust administrative feature that it’s competitors are still behind on, while jamf is still pushing forward
What do you dislike about the product?
The only dislike I have is that the administration applications aren’t usable by our Windows’s help desk.
What problems is the product solving and how is that benefiting you?
Jamf now provides us a single pane of glass to monitor and administor our Mac and IOS environment in what was once separated
Newbie review
What do you like best about the product?
I like offering Self Service to our end users. Pushing out applications and updates is great as well as the inventory and wealth of information we get.
What do you dislike about the product?
Because I'm still new at this there are still a lot of hiccups and inconsistencies that we're encountering.
What problems is the product solving and how is that benefiting you?
We're a small IT group and this is a great way for us to provide "white glove" service of applications to our end users while at the same time giving our group a lot of inventory information and feedback. We have a better grasp on what we have and a better way to offer more.
Recommendations to others considering the product:
Take lots of notes during "jump start" - there was a lot of information crammed into a very short period of time and when it was first shown it all made sense, but when we were looking at it a month later, there was a lot that we'd forgotten.
Best management software available for macs
What do you like best about the product?
The simplicity of managing Macs with jamf pro has increased productivity and reduced time deploying images and packages
What do you dislike about the product?
Sometimes there can be package discrepancies.
What problems is the product solving and how is that benefiting you?
Deployment of applications, tracking, imaging
Recommendations to others considering the product:
It’s worth the time and money. Jamf will greatly reduce the time and effort in managing macs
Great management platform
What do you like best about the product?
I like seeing my inventory in one place. Then being able to build smart groups to take action against is key.
What do you dislike about the product?
Scrolling to the bottom of a long list is absolute murder. When I have to scroll down past 1500 lines I go crazy.
What problems is the product solving and how is that benefiting you?
Updates and patches. Are second only to automated deployments to reduce help desk install requests.
JNUC2017
What do you like best about the product?
Ease of use and available features. We are eager to get a sandbox established to test deeper.
What do you dislike about the product?
Pricing is a bit high for k12 but hopefully will be worth the investment if we decide to move forward.
What problems is the product solving and how is that benefiting you?
We have over 23k iPads and Macs to manage.
A power product for power users
What do you like best about the product?
Jamf Pro allows us the flexibility to manage our environment as we need. Unlike Active Directory, Jamf is extensible and allows us to collect data, manage, and configure endpoints on our own terms.
What do you dislike about the product?
I wish there was more 1st-party support and product offerings and breadcrumbs throughout the application. There’s a lot of clicks to get simple things done. An in-line script editor and package upload utility would be useful!
What problems is the product solving and how is that benefiting you?
We have a massive fleet of systems on campus which are in a multitude of locations. Our current self-service utility, BigFix, is slow and cumbersome, and not user friendly. With Jamf Pro we are able to leverage thoughtful self service, endpoint deployment, and overall manage our customer support and service experience from end to end while reducing overall technician hours. Software which normally would take hours to deploy and lots of babysitting would now be only a click away, no tech time necessary.
What JAMF does for me
What do you like best about the product?
The ease of use and custom settings we can use to best meet our needs.
What do you dislike about the product?
We do have issues with down time that can effect app deployment and enrollment
What problems is the product solving and how is that benefiting you?
It makes it easy to get data and apps to end users
Recommendations to others considering the product:
Make sure you set it up right. You can start down a path of no return
Jamf Pro is a comprehensive end to end management system that simplifies Mac/iOS management alike
What do you like best about the product?
Jamf Pro is an accessible, scalable system that grants great power to both new and veteran users alike. They have the resources and the technical knowhow to assist users on both ends of the spectrum with whatever they'd like to accomplish with the platform.
What do you dislike about the product?
Jamf has a tendency to value aesthetic changes over functional ones, and implements features that are more iOS-centric than Mac, and the new Mac features to this point are ones that aren't easily implemented in a larger or enterprise environment.
What problems is the product solving and how is that benefiting you?
Extension Attributes and API interactions are great benefits of the product. We've been able to utilize the former to easily track license counts of expensive software (& reclaim using policies or email communications) and use the latter to automate time consuming processes for static group additions for certain software provisions or granting end users more right and abilities via Self Service.
Not perfect, but good.
What do you like best about the product?
The ability to deploy mass policies on a schedule.
What do you dislike about the product?
Cloud distribution point has many problems, especially trying to upload packages to it
What problems is the product solving and how is that benefiting you?
Quick imaging, utilizing Self Service to cut down on service desk tickets. Automation.
Recommendations to others considering the product:
It is the best option for managing Apple devices. No other product really comes close to it.
Time Saver
What do you like best about the product?
Can manage iPads and computers without even touching them or seeing them. What a time saver!!
What do you dislike about the product?
Glitches and things freezing..When we push apps out to iPads, it tends to freeze a lot and we have to send a blank push to each individual device, or update the Vpp A count apps and it seems to go after that. Is starting to get frustrating though.
What problems is the product solving and how is that benefiting you?
Time saver. When things are working smoothly, we can push out several app to a lot of iPads efficiently and effectively.
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