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Excellent Product
What do you like best about the product?
How you can customize this product in almost any way you want.
What do you dislike about the product?
The support can take a while, they need more people on the phone.
What problems is the product solving and how is that benefiting you?
Tracking assets, pushing profiles to ios devices and scripts to windows machines
Recommendations to others considering the product:
If you want to use this product to remote into the machines be aware it does not work all the time, that is the only flawed part of this product. They need better tools to remote in and fix windows machines.
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Filewave Review
What do you like best about the product?
Filewave helps us as a school manage all our Apple Products. I don't know where we'd be without it. They also have great support.
What do you dislike about the product?
Not much to dislike. Really helps us keep track of iPads and Macbooks.
What problems is the product solving and how is that benefiting you?
Managing iPads and Macbooks. Saves us lots of time.
FileWave is versatile Multiplatform MDM/MAM Software
What do you like best about the product?
With FileWave, I can manage Windows, Macs, iOS, Apple TVs, Chromebooks, and Android. macOS and iOS both Support Apple's Automatics Enrollment Program.
What do you dislike about the product?
The only downside has been lack of SSO like Mosyle Auth or Jamf Connect.
What problems is the product solving and how is that benefiting you?
FileWave is helping us manage all our devices in a centralized way. Besides managing devices FileWave also allows us to deploy an application and manage licenses.
Recommendations to others considering the product:
FileWave is extremely cost-effective. Also, it can do so many things other MDM solutions can't. I highly recommend you check to see if the FileWave meets your company's requirement.
Filewave review
What do you like best about the product?
- ease of dropping files and software onto end user devices.
- the ability to manage ios, android, mac and pc devices all on one platform
- integration with apple school manager
- the ability to manage ios, android, mac and pc devices all on one platform
- integration with apple school manager
What do you dislike about the product?
- system was designed with mac mostly in mind, the layout and interface is much more mac friendly than pc
What problems is the product solving and how is that benefiting you?
managing end user machines and the software they need. We have been able to group users by their role within filewave so new users can be dropped into a group and instantly get the software they need
A new way of our “deployment-thinking”! And still a great choice...
What do you like best about the product?
Self-service and kiosk - in the future we will increasingly focus on supporting the end users in their independence. With a well-structured self-service and an IT-supported kiosk, end users should have more control.
DEP - the integrated DEP Manager will support us in the introduction of DEP with new and"old" devices and will facilitate the initial inclusion of new hardware in our client management.
FileVault Key Management - We are already using Institutional Recovery Keys, but want touse the personal key solution in FileWave in the future.
License Management - For administrative overviews of compliance reports, we will useFileWave in the future. This gives our administrators a quick overview of the licenserequirements.
with our external procurement solution including various release processes, license softwareshould be automatically made available to authorized persons in addition to the previousmostly free software.
MDM - In addition to the daily challenge of smaller requirements, we will continue to expandthe DEP integration with FileWave and guarantee a smooth integration of the iOS devices.
Network - Exchange with other IT colleagues from other companies to get to know manyother possibilities. In many cases the problems are comparable, the solution does not always have to be reinvented.
What do you dislike about the product?
I am just worried about the fact, that it took us such a long time for choosing this product.
What problems is the product solving and how is that benefiting you?
Our impressions on FileWave: Sureley it is all about technology. But we are only a small team of 5 admins for all our apple clients. So we need a strong partner with an outstanding support.
This includes various in-house and almost worldwide (even if only sporadically) departments with several demands on software, settings and needs. Before the decision to FileWave, various adjustments were only possible to a limited extent and with considerable effort. It already started with an elaborate process to create, test, re-adapt, and distribute packages to the right places. Without a meaningful booster process in a DMZ this was hardly possible. We can now finally rethink - filesets replace the time-consuming use of packages in almost allplaces. And this in a mostly simple but always complex way to expand. Includes all software, preferences, setting, access permissions and pre-post-whatever scripts. Thus complex installations can be summarized wonderful simply and still be arranged in individually.
This was one of the outstanding features of Filewave, as it saves us a lot of time and takes our thinking about the distribution of needs of all kinds to a new level. Second: With the booster technology, we now have access to all our employees, no matter where, at what time or in what network. The Internet is all it takes for our IT to act. For changes and updates of security settings and innovations of our production software, this procedure is unremitting and gives us an immense time advantage compared to the past. Third: The third big and for us immensely important advantage is an intelligent and foresighted sorting and division of the client groups. In Filewave we can now work with different recognition features to guarantee a meaningful grouping of our clients.
This includes various in-house and almost worldwide (even if only sporadically) departments with several demands on software, settings and needs. Before the decision to FileWave, various adjustments were only possible to a limited extent and with considerable effort. It already started with an elaborate process to create, test, re-adapt, and distribute packages to the right places. Without a meaningful booster process in a DMZ this was hardly possible. We can now finally rethink - filesets replace the time-consuming use of packages in almost allplaces. And this in a mostly simple but always complex way to expand. Includes all software, preferences, setting, access permissions and pre-post-whatever scripts. Thus complex installations can be summarized wonderful simply and still be arranged in individually.
This was one of the outstanding features of Filewave, as it saves us a lot of time and takes our thinking about the distribution of needs of all kinds to a new level. Second: With the booster technology, we now have access to all our employees, no matter where, at what time or in what network. The Internet is all it takes for our IT to act. For changes and updates of security settings and innovations of our production software, this procedure is unremitting and gives us an immense time advantage compared to the past. Third: The third big and for us immensely important advantage is an intelligent and foresighted sorting and division of the client groups. In Filewave we can now work with different recognition features to guarantee a meaningful grouping of our clients.
Recommendations to others considering the product:
Give it a try! You will not regret.
Full featured, reliable MDM solution
What do you like best about the product?
Regular updates with new features, fantastic support team that provides outstanding remote service, easy to learn and constantly improving.
What do you dislike about the product?
My only gripes are really specific feature requests that I wish were here sooner.
What problems is the product solving and how is that benefiting you?
Provides centralized management for thousands of desktop and mobile clients. Simplified the process of pushing files, apps, and updates to every device in our organization.
FileWave is the Complete Device Management Suite for Multi Platforms
What do you like best about the product?
FileWave is the all in one Swiss army knife of device management tools. We chose this product because of its ability to help us with managing our iPad's, MacBook's and Windows PC's. The support and leadership are also the reason our company chose FileWave. They really listen to the customer and want to make the experience a positive one. They believe the product is the what makes "IT the Easy Button". In many ways FileWave has done that for us. I am not sure how we could manage over one thousand devices on a daily basis with out it!
What do you dislike about the product?
I have not had any negative issues with FileWave.
What problems is the product solving and how is that benefiting you?
We are able to manage multiple devices from one admin console. We are able to have an inventory system within FileWave that can export device information for easy access. Also patch management and application deployment with one system. The Benefits are decreased time in management and support for devices. Also lower hardware overhead costs and decreased enterprise support for servers.
Recommendations to others considering the product:
Do not Hesitate just get a Demo and you will see why its so great!
Killer features not found in competitive solutions
What do you like best about the product?
Booster technology (= scalability)
Self healing (= huge time - life saver)
Cross platform
Self healing (= huge time - life saver)
Cross platform
What do you dislike about the product?
every feature we needed was swiftly implemented by the dev's. Noting to dislike...
What problems is the product solving and how is that benefiting you?
We want our devices to be in a defined state. FileWave helps us archiving that by self healing the software or settings. If a user performs an unwanted update, that update is "rolled back".
FileWave helps us to maintain a fleet of devices with minimal effort.
FileWave helps us to maintain a fleet of devices with minimal effort.
Much better than Jamf
What do you like best about the product?
I enjoy using Filewave for locating, tracking ipads and generating filesets and associations. I use it for all my ipads in two schools to manage, wipe and refresh them.
What do you dislike about the product?
It takes a long time to receive new updates, and then you usually need a new update by that point to keep it working well.
What problems is the product solving and how is that benefiting you?
We solve our management with filewave. We also use it to keep track of where the ipads are, and for creating different groups so we can have student and teacher ipads.
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