OneSignal
OneSignalExternal reviews
1,122 reviews
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Strong player in the messaging / notification area
What do you like best about the product?
Very consistent menu of configurations for iOS and Android push messaging.
A good reporting and monitoring tool.
A good reporting and monitoring tool.
What do you dislike about the product?
Lack of 'curated integration' with Salesforce Marketing Cloud.
The segmentation tool could have more event handlers in order to allow dynamic segmentation.
The segmentation tool could have more event handlers in order to allow dynamic segmentation.
What problems is the product solving and how is that benefiting you?
OneSignal helps us drive customer engagement and remove user experience blocks. It also serves as a way to deliver an extra layer of one-time offers without the burden of app development.
OneSignal worked perfectly for my flutter app!
What do you like best about the product?
I love how easy it was to connect to my app. The push notifications work smoothly and are sent instantly.
What do you dislike about the product?
Honestly I have not found anything yet that i do not like about OneSignal.
What problems is the product solving and how is that benefiting you?
We have a private app for our company and we nneeded to find a way to send out push notifications. After some research, we found OneSignal and it has been an easy set up process to receive push notifications to our app.
Never disappointed me.
What do you like best about the product?
Good documentation and tutorials. Easy to follow up with instructions and get ready. The implementation is easy. OneSignal is always aware of Android updates.
What do you dislike about the product?
Sometimes, subscribed users take too long to load. It could have a faster or better way to filter and add subscribed users to the testers list.
What problems is the product solving and how is that benefiting you?
It has segmented Push Notification. It helps the team increase user retention.
Reliable, relatively easy setup, good documentation, great support
What do you like best about the product?
The documentation is mostly good (better than competitors), and the support is very helpful. I have requested help from support on multiple times and they have always been proactive. Setup was easier than other options, like Firebase.
Furthermore, the UI is good enough for non-technical users to design in-app messages.
Pricing is reasonable.
Furthermore, the UI is good enough for non-technical users to design in-app messages.
Pricing is reasonable.
What do you dislike about the product?
Although the integration is mostly easy, there was some difficulty with integration when it came to adding more than one Notification Service Extension (NSE) when there is more than one build version of the app. Support were helpful with this, though, and it ended up not being necessary for us to even use multiple NSEs at all (for our use case).
Although the documentation is mostly good, there are some things that need to be improved, for example the migration guide for the latest major version upgrade misses some key information like needing to replace the swift code that we use for OneSignal with a slightly modified one, and the readme is just a doc on github and not a thorough page on their docs site, which they did for the previous migration guide.
Although the documentation is mostly good, there are some things that need to be improved, for example the migration guide for the latest major version upgrade misses some key information like needing to replace the swift code that we use for OneSignal with a slightly modified one, and the readme is just a doc on github and not a thorough page on their docs site, which they did for the previous migration guide.
What problems is the product solving and how is that benefiting you?
Reliable targeting and sending of push notifications to users, and creation and segmentation of in-app messages for users.
Easy to Setup and Best place for the beginners
What do you like best about the product?
First of all, it gives most of the usability in free of charge. If someone wants to grow from the scratch this would be the best tool to have the push notification tool. The Dashboard gives easy to navigate feature and the reports can be seen from the segment section. I found most of the information and support reliable for the person to move forward without external support or help.
What do you dislike about the product?
I don't have anything in my mind but in the recent conversation from the support team, I could see there was a slight delay in connecting the chat from the Rep to the support team. It is okay as the team is not in proportion to the demand, it could be justified as there is no charge for their free service and we as a customer can wait a little bit.
What problems is the product solving and how is that benefiting you?
It is solving my most important problem which is the retention of the users who may have seen my article somewhere on the internet and forget to come back again. This tool connects the users to my website whenever I publish the articles it goes directly to their screen to popup and the rest is the history. It is a widely used tool worldwide; hence, they are the best in the market while charging nothing.
A great messaging solution
What do you like best about the product?
It's easy to use, great interface and fast processing.
What do you dislike about the product?
Administration of users is a bit hard to find.
What problems is the product solving and how is that benefiting you?
In Canada, Facebook is hiding news so we can reach our customers in another way.
One Signal helps us use notifications to push our blog readers into leads
What do you like best about the product?
OneSignal has an east set up process that integrates with our Wordpress blog, making it no more than a click of a button to send out notifications to contacts who turn on push notifications in their browser. We can also track how many new people enable notifications for our site and how often people are clicking through, making it easy to track performance and to give us another way to engage with blog readers to help drive them to lead status.
What do you dislike about the product?
Some of the free account features are a bit limited but if you're looking to simply try this tool out on your site, it offers enough for you evaluate the other elements it offers too.
What problems is the product solving and how is that benefiting you?
We get a pretty significant amount of blog traffic to our site that doesn't always engage with on-page CTAs or enroll directly into our newsletter sign up. Since this is enabled through the user's browser, we're able to take advantage of the notification option to help re-engage readers who may have not converted directly. As part of our strategy this helps us notify existing leads as well as potential leads about new relevant content we're sharing on our blog.
Good experience with account managers but too many issues with platform
What do you like best about the product?
My account manager and the easier user experience with the plataform
What do you dislike about the product?
They have several issues with the platform and security
What problems is the product solving and how is that benefiting you?
Push notifications for my apps and desktop users
helpful team with a powerful product
What do you like best about the product?
-The onboarding to onesignal has been great. We have a global team with a lot of different needs and the team has been incredibly accomidating in ensuring that each region has the tools and skills they need to get up and running.
-The tool is powerful and highly customizable. With the ability to segment and trigger on actions the onesignal tool will allow us to communicate with appropriate users in the right moment
-The tool is powerful and highly customizable. With the ability to segment and trigger on actions the onesignal tool will allow us to communicate with appropriate users in the right moment
What do you dislike about the product?
-The tool has been initially tricky to learn and requires more custom development than we originally anticipated.
What problems is the product solving and how is that benefiting you?
With such a large pool of users with vastly different needs OneSignal allows us to segment those users well to match our business units. This segmentation allows the right team to own the communication with the user segments that they serve with the information that makes the most sense for those particular users.
Reliable and efficient
What do you like best about the product?
Its a great tool for managing and sending push notifications, its very easy to set up and to use, the interface is clean and intuitive.
What do you dislike about the product?
The analytics could be more detailed and provide a little more insights
What problems is the product solving and how is that benefiting you?
I'm able to sent targeted messages based on user behavior and preferences
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