OneSignal
OneSignalExternal reviews
1,168 reviews
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Good experience with account managers but too many issues with platform
What do you like best about the product?
My account manager and the easier user experience with the plataform
What do you dislike about the product?
They have several issues with the platform and security
What problems is the product solving and how is that benefiting you?
Push notifications for my apps and desktop users
helpful team with a powerful product
What do you like best about the product?
-The onboarding to onesignal has been great. We have a global team with a lot of different needs and the team has been incredibly accomidating in ensuring that each region has the tools and skills they need to get up and running.
-The tool is powerful and highly customizable. With the ability to segment and trigger on actions the onesignal tool will allow us to communicate with appropriate users in the right moment
-The tool is powerful and highly customizable. With the ability to segment and trigger on actions the onesignal tool will allow us to communicate with appropriate users in the right moment
What do you dislike about the product?
-The tool has been initially tricky to learn and requires more custom development than we originally anticipated.
What problems is the product solving and how is that benefiting you?
With such a large pool of users with vastly different needs OneSignal allows us to segment those users well to match our business units. This segmentation allows the right team to own the communication with the user segments that they serve with the information that makes the most sense for those particular users.
Reliable and efficient
What do you like best about the product?
Its a great tool for managing and sending push notifications, its very easy to set up and to use, the interface is clean and intuitive.
What do you dislike about the product?
The analytics could be more detailed and provide a little more insights
What problems is the product solving and how is that benefiting you?
I'm able to sent targeted messages based on user behavior and preferences
Professional and Easy to implement
What do you like best about the product?
Using OneSignal as a Push Notification Service was the best decision we made. It is easy to implement with allmost all platforms such as Flutter (iOS and Android). If there was any issue that I was facing during development the customer support was always available and ready to help via the chat. The most thing we liked is that OneSignal provides unlimited API calls for free which is incredible for any size of company. You get the basic things for free and if you need more advanced features like advanced in-app messaging you have the option to upgrade.
What do you dislike about the product?
I did not like that when sending notifcation through the api and defining the external user id that i could not see that id inside the delivery tab of the notification.
What problems is the product solving and how is that benefiting you?
OneSignal is solving the manual process of setting up push notification with both platforms Android and iOS. You just need to follow the steps in the guide and it works seemlessly.
Efficient push notification solution
What do you like best about the product?
The platform is very easy to use and allows us to send targeted push notifications to our users
What do you dislike about the product?
I don't have any dislike at the moment, the platform worked well so far.
What problems is the product solving and how is that benefiting you?
Our user engagemnt has improved so far by sending targeted and personalized push notifactions
Easy to use, but sporadic
What do you like best about the product?
Its user-friendly platform is understandable and easy to handle.
What do you dislike about the product?
We are not clear on how to use it, maybe at the time of hiring it would be necessary to obtain an initial guide.
What problems is the product solving and how is that benefiting you?
The translation of this question is incorrect, but I think they are referring to what kind of problems I help solve, given the engagement of my captive audience.
User Re-engagement simplified in every step of the way
What do you like best about the product?
Ease of use, specially from the marketing team point of view. Technical implementation is simple as well. They have SDKs for every framework you may need. User support, when rarely needed, has always been excelent. It has a very complete suite of features for user reengagement campaigns and templates to get you started.
What do you dislike about the product?
Some of the technical documentation is outdated, and their off-the-shelve plans can be somewhat limited.
What problems is the product solving and how is that benefiting you?
OneSignal makes sending push notifications as easy as pie for the marketing team, while being easy and quick to implement from the technical side as well.
Superb product offering
What do you like best about the product?
I love the fact that I can manage the entire marketing and transactional messages of the busioness. Email, push, SMS all in one place is the best thing that ever happened to us as a business. Easy integration and Implementation with support for 3rd party players. It only took a few moment to activate my account by contacting support which is the fastest I have seen in a while.
What do you dislike about the product?
I haven't noticed a dislike so far. Eveything has been working the way we want it to.
What problems is the product solving and how is that benefiting you?
I think the problem OneSignal is solving is to make Customer Engagements available to everyone. One can follow through customers journey through out their entire life span and engage them with every option available and this is very helpful to us. We don't have to look elsewhere for any solution.
Impressing tool
What do you like best about the product?
Onesignal is really affordable with free options and the performances are really high. It's really to use for beginners. I started using it a year with no experience and I'm really satisfied
What do you dislike about the product?
They should add more tutorials on how to integrate it using other languages like Kivy
What problems is the product solving and how is that benefiting you?
Onesignal help me track my users engagement and keep them engaged by sending push notifications without any hassle.
Automated notifications
What do you like best about the product?
The ability to automate the notifications to my users and create a journey so they stay informed
What do you dislike about the product?
I think they could offer a mid plan from about 50$
What problems is the product solving and how is that benefiting you?
I'm able to create a journey so the user recive notifications depending on their current app status
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