OneSignal
OneSignalExternal reviews
1,122 reviews
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We use OneSignal to send push notifications, very user friendly and have never encountered any bugs.
What do you like best about the product?
Easiness to use and reliability of the product.
What do you dislike about the product?
AB tests may take a bit longer than what I would consider ideal for our use case.
What problems is the product solving and how is that benefiting you?
Push notification solutions
Easy, quick, bang for buck
What do you like best about the product?
Ease of use, many different ways to engage users. Quick polling of users in app for live results.
What do you dislike about the product?
Could use more customization, allowing to upload custom backgrounds and graphics for in app messages.
What problems is the product solving and how is that benefiting you?
Notifying uses on an push notification basis. Retaining users and re-engaging lasped ones.
Needs a UI update
What do you like best about the product?
I like journeys and the email builder (drag and drop). Also that it's easy to manage several communication channels on the same platform. Journeys is a little bit more powerful, but the builder is very similar.
What do you dislike about the product?
It takes too many steps to create a custom segment. Other platforms have tools to easily tag contacts or create segments instead of uploading CSVs. Reading journey reports takes too many clicks.
The audiences tab is very complicated and as I said before it would be nice to have an update on audience builder.
The audiences tab is very complicated and as I said before it would be nice to have an update on audience builder.
What problems is the product solving and how is that benefiting you?
Deliver key messages on multiple channels to our users.
Tailor the channel according to user preferences.
Simplify communication with automation.
We are currently working on journeys, but is not yet entirely implemented.
Tailor the channel according to user preferences.
Simplify communication with automation.
We are currently working on journeys, but is not yet entirely implemented.
Easy to use.
What do you like best about the product?
Best online Customer service. Being a novice with the push notification platforms in general, One Signal provides extraordinary online support. You can have your questions answered on the same day and it can be set up in no time.
What do you dislike about the product?
Might need some improvement in effectively tracking the data and would have been much more helpful if we could have dashboard customization capabilities. Even though it has some today, I feel it is limited.
What problems is the product solving and how is that benefiting you?
One Signal makes reaching out to customers really easy. The push notification helps us reach users without them missing out on the updates we share thereby increasing the engagement rate overall.
A Game-Changer for Boosting User Engagement!
What do you like best about the product?
Efortless Push Notifications, Personalization Options, Multi-Platform support, Real Time Analytics and A/B Testing. They support a broad range of the tooling we need.
What do you dislike about the product?
The Learning Curve, while things are mostly kept simple, it cna take some time for new users to explore its full potential. Additional onboarding resources would be helpful in accelerating the learning process.
What problems is the product solving and how is that benefiting you?
We use Onesignal mostly to communicate directly with our users via push notifications and in-app messages. We do A/B testing and analize the real time metrics to evaluate the performance of our communications
Amazing platform for all marketers!
What do you like best about the product?
Onesignal has helped automate our entire customer messaging process. We had previously used several programs for our process, but now only use one, Onesignal.
What do you dislike about the product?
The analytics display could be updated. Nothing else.
What problems is the product solving and how is that benefiting you?
Onesignal is allowing us to automate our customer messaging process. We were struggling with the open rates of our messages, but we've seen a steady increase since joining.
Head of CRM, CARS24 Australia
What do you like best about the product?
- Intuitive UI
- Easy journey management
- Elaborate segmentation
- Performance dahsboards
- Easy journey management
- Elaborate segmentation
- Performance dahsboards
What do you dislike about the product?
- Less personalisation
- Should have more communication channels
- Should have more communication channels
What problems is the product solving and how is that benefiting you?
The automation for marketing process was a major unlock using OneSignal. The benefits we realised were:
- Releasing manual intervention and saving human cost
- Simplifying reporting dashboards.
- Releasing manual intervention and saving human cost
- Simplifying reporting dashboards.
Excellent tool for user engagement
What do you like best about the product?
Useful features that enhance user engagement such as journeys through multiple channels including Push Notifications, Email,SMS etc. The availability of AB tests and automated features also allow for more data-driven insights.
What do you dislike about the product?
Unsubscribe counts are not accurate. The count is not live as a push notification would have to be sent twice in order for a user to be counted as unsubscribed.
What problems is the product solving and how is that benefiting you?
How to increase user engagement and app stickiness
Very useful for leads
What do you like best about the product?
The thing we like most to use OneSignal is that is easy to setup and generate value to the marketing objectives.
We're able to generate many leads distributing the audiences in our pages.
We're able to generate many leads distributing the audiences in our pages.
What do you dislike about the product?
The limited account control is something that bother's me, but not a deal breaker. Could be improved.
What problems is the product solving and how is that benefiting you?
Inform our audience when our events start, sell products, upsell, etc.
Easiest tool I've ever used
What do you like best about the product?
The platform offers a seamless experience for uploading my target audience, enabling me to engage in personalized communications across various user segments. Whenever I have questions or face challenges, the support team is exceptionally responsive and attentive. Additionally, the system is designed in a way that allows my technical team to effortlessly implement the required integrations.
What do you dislike about the product?
I would appreciate more detailed information regarding the contents and functionalities of the packages. Additionally, it would be beneficial to maximize the utility of the service within the constraints of the allocated budget.
What problems is the product solving and how is that benefiting you?
OneSignal is my go-to tool for setting up marketing communications effortlessly, encompassing SMS and push notifications. Its user-friendly interface allows for easy segment additions and hassle-free A/B testing.
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