OneSignal
OneSignalExternal reviews
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OneSignal Push Notification
What do you like best about the product?
I have been using onesignal for the last couple of months and the interface and data doc are great and the support is also very helpful and responsive, currently we are using push notifications and everything is working smoothly
What do you dislike about the product?
At the moment, there is nothing not to like, perhaps detailed notification failure history logs
What problems is the product solving and how is that benefiting you?
Integrating multiple platforms
Great documentation friendly co-workers
What do you like best about the product?
detailed dokumentation
reliable response
reliable response
What do you dislike about the product?
setting up messaging is clunky
the appearance of the messages cannot be changed
gifs or videos cannot be displayed in messages
the appearance of the messages cannot be changed
gifs or videos cannot be displayed in messages
What problems is the product solving and how is that benefiting you?
they found an unexpected typo that blocked the sending of messages
Incredibly helpful and patient support
What do you like best about the product?
Provides a relatively easy to implement set of SDKs for our hybrid app. However, Dom and Jenna from their support have been incredible ; incredibly patient, tackling our problems with haste but still being able to have a laugh and fun along the way.
What do you dislike about the product?
The reporting and mapping of cohorts from one provider (such as Mixpanel) can be a real pain point. Reporting especially is really difficult in this platform.
What problems is the product solving and how is that benefiting you?
The ability to have people opt in to push notifications and email marketing.
We use OneSignal to send push notifications, very user friendly and have never encountered any bugs.
What do you like best about the product?
Easiness to use and reliability of the product.
What do you dislike about the product?
AB tests may take a bit longer than what I would consider ideal for our use case.
What problems is the product solving and how is that benefiting you?
Push notification solutions
Easy, quick, bang for buck
What do you like best about the product?
Ease of use, many different ways to engage users. Quick polling of users in app for live results.
What do you dislike about the product?
Could use more customization, allowing to upload custom backgrounds and graphics for in app messages.
What problems is the product solving and how is that benefiting you?
Notifying uses on an push notification basis. Retaining users and re-engaging lasped ones.
Needs a UI update
What do you like best about the product?
I like journeys and the email builder (drag and drop). Also that it's easy to manage several communication channels on the same platform. Journeys is a little bit more powerful, but the builder is very similar.
What do you dislike about the product?
It takes too many steps to create a custom segment. Other platforms have tools to easily tag contacts or create segments instead of uploading CSVs. Reading journey reports takes too many clicks.
The audiences tab is very complicated and as I said before it would be nice to have an update on audience builder.
The audiences tab is very complicated and as I said before it would be nice to have an update on audience builder.
What problems is the product solving and how is that benefiting you?
Deliver key messages on multiple channels to our users.
Tailor the channel according to user preferences.
Simplify communication with automation.
We are currently working on journeys, but is not yet entirely implemented.
Tailor the channel according to user preferences.
Simplify communication with automation.
We are currently working on journeys, but is not yet entirely implemented.
Easy to use.
What do you like best about the product?
Best online Customer service. Being a novice with the push notification platforms in general, One Signal provides extraordinary online support. You can have your questions answered on the same day and it can be set up in no time.
What do you dislike about the product?
Might need some improvement in effectively tracking the data and would have been much more helpful if we could have dashboard customization capabilities. Even though it has some today, I feel it is limited.
What problems is the product solving and how is that benefiting you?
One Signal makes reaching out to customers really easy. The push notification helps us reach users without them missing out on the updates we share thereby increasing the engagement rate overall.
A Game-Changer for Boosting User Engagement!
What do you like best about the product?
Efortless Push Notifications, Personalization Options, Multi-Platform support, Real Time Analytics and A/B Testing. They support a broad range of the tooling we need.
What do you dislike about the product?
The Learning Curve, while things are mostly kept simple, it cna take some time for new users to explore its full potential. Additional onboarding resources would be helpful in accelerating the learning process.
What problems is the product solving and how is that benefiting you?
We use Onesignal mostly to communicate directly with our users via push notifications and in-app messages. We do A/B testing and analize the real time metrics to evaluate the performance of our communications
Amazing platform for all marketers!
What do you like best about the product?
Onesignal has helped automate our entire customer messaging process. We had previously used several programs for our process, but now only use one, Onesignal.
What do you dislike about the product?
The analytics display could be updated. Nothing else.
What problems is the product solving and how is that benefiting you?
Onesignal is allowing us to automate our customer messaging process. We were struggling with the open rates of our messages, but we've seen a steady increase since joining.
Head of CRM, CARS24 Australia
What do you like best about the product?
- Intuitive UI
- Easy journey management
- Elaborate segmentation
- Performance dahsboards
- Easy journey management
- Elaborate segmentation
- Performance dahsboards
What do you dislike about the product?
- Less personalisation
- Should have more communication channels
- Should have more communication channels
What problems is the product solving and how is that benefiting you?
The automation for marketing process was a major unlock using OneSignal. The benefits we realised were:
- Releasing manual intervention and saving human cost
- Simplifying reporting dashboards.
- Releasing manual intervention and saving human cost
- Simplifying reporting dashboards.
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