OneSignal
OneSignalExternal reviews
1,122 reviews
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Excellent Product !
What do you like best about the product?
The developer-side integrations are easy. It has a lot of features offered on the SDK side, specifically on the server-side integrations
What do you dislike about the product?
We can have a better UI on the console side/ web portal
What problems is the product solving and how is that benefiting you?
We are able to build a Push Notifications service for our mobile apps out of the box.
Easy to depoly, use and escalate
What do you like best about the product?
The easiness to setup push campaigns and the personalisation that can be added to it. The platform itself is quite powerful and also allows multi-channel marketing automation (a recent feature I didn't quite have the pleasure to entirely test)
What do you dislike about the product?
For SMS there is no direct integration with the link shortener, so data from click from SMS sent needs to be reviewed from bit.ly instead of the onesignal platform itself.
What problems is the product solving and how is that benefiting you?
Onesignal allowed us to use SMS marketing with an easy-to-use interface but also, with Web Push from our different websites. We were able to segment by country using the platform´s built-in feature without having to integrate any additional information.
The best we've used so far
What do you like best about the product?
Easy integration and ease of use; everything you need is there, You know that you set up and start using it within minutes.
What do you dislike about the product?
In rare cases, minor problems may occur when using it with some frameworks.
What problems is the product solving and how is that benefiting you?
There are too many customization parameters. It is great that we can easily send notifications to any user group and analyze them.
The easiest way to integrate push notifications into an iOS app
What do you like best about the product?
The Swift SDK is just amazing, ready to use
What do you dislike about the product?
It might be easier to send specific notifications to a specific user.
What problems is the product solving and how is that benefiting you?
We needed to add push notifications to an iOS app
The Ultimate Tool for Effective Push Notification
What do you like best about the product?
OneSignal's simplicity of use is one of its best features. It's an excellent solution for handling push notifications because to its user-friendly design and straightforward setup process. I especially appreciate the personalization choices that let me make my messages unique and focus them on the demographic I'm trying to reach.
What do you dislike about the product?
OneSignal does have one drawback, though: for those who are not tech-savvy, it might be intimidating. The platform has many features, but it could take some time to fully explore and comprehend them all.
What problems is the product solving and how is that benefiting you?
OneSignal has significantly increased our customer engagement and retention rates as an online shop. We can watch user activity and adjust our marketing strategies thanks to its real-time data. We may use OneSignal to provide customized push notifications to our customers informing them of new merchandise, special offers, and other pertinent updates. As a result, our company has seen an increase in visitors and sales.
An impressive platform with exceptional customer support
What do you like best about the product?
OneSignal is quite straightforward and intuitive to use, but if, for some reason, you are struggling to grasp any part of the platform, their customer support team will be there to help. They are extremely responsive, timely, and provide detailed, thorough guidelines on your next steps. They have made the transition so easy for our team.
What do you dislike about the product?
The only real downside of OneSignal is the lack of data available on the platform itself, as with the templates you only have access to conversion rates. It would be wonderful if deeper insights/KPIs were provided, too (such as revenue, CTR, total conversions, etc).
What problems is the product solving and how is that benefiting you?
OneSignal most certainly makes it easy to automate push campaigns, in-app campaigns, and the like. Whether I'm working to automate a campaign based on certain triggers or want to send a one-off push notification, their platform makes it a breeze.
The experience has been amazing, it is user friendly and allows creativity
What do you like best about the product?
We can reach customers digitally. It is easy to segment our customers and therefore send messages catered for each. It keeps our company updated with new innovation digital tools and therefore helps us stay ahead of competition.
What do you dislike about the product?
Currently I haven't found a thing I dislike about it.
What problems is the product solving and how is that benefiting you?
To reach my app users, keep them updated about our new release, events and new promotions. To trigger a buy, with call to actions.
Easy Interface to work with
What do you like best about the product?
I primarily use it to run in-app campaigns for users and it is easier to create multi-page carousels and configure the audience. It is simple to test it on users too.
What do you dislike about the product?
When we view the reports of a campaign, it doesnot allow to see the report by CTA button names for example rather calls them button 1 or button 2 which is not very intuitive.
Moreover, when we try to add a device by external id, some times it does not show up.
Moreover, when we try to add a device by external id, some times it does not show up.
What problems is the product solving and how is that benefiting you?
I primarily use it for running upsell campaigns to promote our products. It is simple and integrates well with our existing platforms.
Best and easy solution for Push, but not only!
What do you like best about the product?
Friendly interface is really helpful to use the tool without problems or support needs
What do you dislike about the product?
I think the reports and data management, certainly
What problems is the product solving and how is that benefiting you?
Transactional push notifications and and sales overall
Good business to deal with
What do you like best about the product?
Helpful account management, especially when it came to the initial integration, plus reviewing the ongoing performance
What do you dislike about the product?
The service wasn't for us in the end but that wasn't OneSignal's fault, we just decided we didn't want browser alerts
What problems is the product solving and how is that benefiting you?
We were looking to push more traffic to the website
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